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Collaborative design: what is it?-Thomas Kvan

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414( )T. KÕanrAutomation in Construction 9 2000 409–415From th<strong>is</strong> review, we see that collaboration <strong>is</strong> adeeper, more personal synerg<strong>is</strong>tic process and theterm should be used selectively. Perhaps we shouldrefer to our field as ‘‘co-operative <strong>design</strong>’’, recogn<strong>is</strong>ingthat the <strong>design</strong> process <strong>it</strong>self <strong>is</strong> one of negotiation,agreement, comprom<strong>is</strong>e, sat<strong>is</strong>ficing in order toachieve success. We might even talk about ‘‘comprom<strong>is</strong>ed<strong>design</strong>’’ at the r<strong>is</strong>k <strong>it</strong> might imply thewrong thing. I suspect again that we collaborate farless often than we pretend to. We focus on collaboration,failing to d<strong>is</strong>tingu<strong>is</strong>h that act from co-operation,dimin<strong>is</strong>hing the usefulness of th<strong>is</strong> looser coupling.Most <strong>design</strong> projects bring teams into a relationshipwhich f<strong>it</strong>s Mattessich and Monsey’s defin<strong>it</strong>ion ofco-operation or co-ordination more closely than <strong>it</strong>f<strong>it</strong>s their defin<strong>it</strong>ion of collaboration. Computer systemswhich support co-operative <strong>design</strong> can beloose-coupled components which allow for differentsystems and are reliant on a variety of communicationchannels. In a pursu<strong>it</strong> of systems for collaborativework, we r<strong>is</strong>k over-emphas<strong>is</strong>ing particularfeatures which may not be needed. For example,synchronic<strong>it</strong>y may be unnecessary for much co-operativework. In place of striving for closer coupling ofsystems and tasks, we should perhaps pay greaterattention to work processes which are needed tocreate the environment for successful co-operation orcollaboration. We cannot expect to create such anenvironment simply w<strong>it</strong>h hardware and softwaretools. An over-reliance on tools can only lead to lessthan cost effective use of our resources.Referenceswx 1 R.M. Abarbanel, E. Brechner, W. McNeeley, Fly thru theBoeing 777, in: M.L. Maher, J.S. Gero, F. Sudweeks Ž Eds. .,Preprints Formal Aspects of <strong>Collaborative</strong> CAD, Key Centreof Design Computing, Department of Arch<strong>it</strong>ectural and DesignScience, Univers<strong>it</strong>y of Sydney, Sydney, 1997, pp. 3–9.wx 2 C. Alexander, A Pattern Language which Generates Multi-Service Centers, Center for Environmental Structure, Berkeley,CA, 1968.wx 3 L. Caneparo, Coordinative virtual space for arch<strong>it</strong>ectural<strong>design</strong>, in: M. Tan, R. Teh Ž Eds. ., The Global Design Studio,CAAD Futures ’95, Centre for Advanced Studies in Arch<strong>it</strong>ecture,National Univers<strong>it</strong>y of Singapore, Singapore, 1995,pp. 739–748.wx 4 N. Cross, A.C. Cross, Observations of teamwork and socialprocesses in <strong>design</strong>, Des. Stud. 16 Ž 1995.143–170.wx 5 D. Cuff, Arch<strong>it</strong>ecture: The Story of Practice, MIT Press,Cambridge, MA, 1991.wx 6 K. Dorst, The <strong>design</strong> problem and <strong>it</strong>s structure, in: N. Cross,H. Chr<strong>is</strong>tiaans, K. Dorst Ž Eds. ., Analysing Design Activ<strong>it</strong>y,Wiley, Chichester, 1996, pp. 17–34.wx 7 J.S. Gero, T. McNeill, An approach to the analys<strong>is</strong> of <strong>design</strong>protocols, Des. Stud. 19 Ž 1988.21–61.wx 8 S. Harr<strong>is</strong>on, S.A. Bly, S. Anderson, S.L. Minneman, Themedia space, in: K.E. Finn, A.J. Sellen, S.B. Wilbur Ž Eds. .,Video-Mediated Communication, Lawrence Erlbaum Associates,Mahwah, NJ, 1997, pp. 273–300.wx 9 S. Harr<strong>is</strong>on, S.L. Minneman, Studying collaborative <strong>design</strong>to build <strong>design</strong> tools, in: M. Tan, R. Teh Ž Eds. ., The GlobalDesign Studio, CAAD Futures ’95, Centre for AdvancedStudies in Arch<strong>it</strong>ecture, National Univers<strong>it</strong>y of Singapore,Singapore, 1995, pp. 687–697.w10xE. Hutchins, The technology of team navigation, in: J.Galegher, R.E. Kraut, C. Egido Ž Eds. ., Intellectual Teamwork:Social and Technological Foundations of CooperativeWork, Lawrence Erlbaum Associates, Hillsdale, NJ, 1990,pp. 191–220.w11xD. Klahr, preview of paper, to appear in Bull. Jpn. Cogn<strong>it</strong>.Sci. Soc., personal e-mail received 18 September, 1998.w12xT. <strong>Kvan</strong>, A. Vera, R. West, Expert and s<strong>it</strong>uated actions incollaborative <strong>design</strong>, in: P. Siriruchatapong, Z. Lin, J.-P.Barthes Ž Eds. ., Proceedings of 2nd International Workshopon CSCW in Design, 2nd International Workshop on CSCWin Design, International Academic Publ<strong>is</strong>hers, Beijing, 1997,pp. 400–405.w13xT. <strong>Kvan</strong>, R. West, A. Vera, Tools for a virtual <strong>design</strong>commun<strong>it</strong>y, in: M.L. Maher, J.S. Gero, F. Sudweeks Ž Eds. .,Preprints Formal Aspects of <strong>Collaborative</strong> CAD, Key Centreof Design Computing, Department of Arch<strong>it</strong>ectural and DesignScience, Univers<strong>it</strong>y of Sydney, Sydney, 1997, pp. 109–123.w14xM.L. Maher, A. Cicognani, S.J. Simoff, An experimentalstudy of computer mediated collaborative <strong>design</strong>,whttp:rrwww.arch.usyd.edu.aurkcdcrcmcdrpaper x, Int. J.Des. Comput. 1, 06 June 1998.w15xP.W. Mattessich, B.R. Monsey, Collaboration: What MakesIt Work, Amherst H. Wilder Foundation, St. Paul, MN, 1992.w16xW.J. M<strong>it</strong>chell, CAD as a social process, in: M. 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