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See full case study - Governance in India

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<strong>Governance</strong> Knowledge CentrePromoted by Department of Adm<strong>in</strong>istrative Reforms and Public GrievancesM<strong>in</strong>istry of Personnel, Transparency Public Grievances and Accountabilityand PensionsGovernment of <strong>India</strong>Case StudyHealthTreat<strong>in</strong>g Tuberculosis: Operation AshaJune 2011Objective• Provide <strong>in</strong>tensive education on TB to patients, families and spread awareness of thedisease through tra<strong>in</strong>ed counsellors.• Ensure TB patients visit a counsell<strong>in</strong>g /treatment centre 60 times <strong>in</strong> 6 months to getmedication and control default rate• Monitor patients’ ts’ treatment via biometric attendance system so that they adhere to theregimen and take medic<strong>in</strong>es under supervision on a regular basis.Work<strong>in</strong>g DesignOperation Asha’s TB treatment strategy as compared to convention DOTS treatment yieldsbetter results due to the follow<strong>in</strong>g components:Education and TB awarenessThe counsellors carry out thorough education of patients and their families. They expla<strong>in</strong> thatTuberculosis is a bacterial <strong>in</strong>fection, <strong>full</strong>y curable, provided one gets the complete treatment.Once patients realise that miss<strong>in</strong>g doses can lead to Multi-Drug-Resistant Tuberculosis, whichis difficult and expensive to treat, they are much more motivated to adhere to the treatment.Counsell<strong>in</strong>g to patients, family members and communityThe counsellors are chosen from the community so that they can connect with the local peopleand TB patients would not be <strong>in</strong>timidated. There are 75 counsellors <strong>in</strong> total that perform therole of track<strong>in</strong>g patients and distribute medic<strong>in</strong>es on a regular basis <strong>in</strong> 135 centres across thecountry.Two week tra<strong>in</strong><strong>in</strong>g is provided to all counsellors <strong>in</strong> the head office on the disease and ways ofcounsell<strong>in</strong>g patients and observ<strong>in</strong>g patients <strong>in</strong> compliance with WHO recommended DOTSstrategy.They are stationed <strong>in</strong> the treatment centres 6 days a week to observe patients, distributemedic<strong>in</strong>es and check default <strong>case</strong>s with the help of biometric attendance system. Those centresthat do not have biometric devices have to fill out a standard form designed by GOI with thefollow<strong>in</strong>g details: Patient’s name, Phase of treatment (weeks/months) and Medic<strong>in</strong>eprescription (number of dosage).4Researched and documented byOneWorld Foundation <strong>India</strong>

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