Supportive Resources for - Dana-Farber Cancer Institute

Supportive Resources forAdult Patients, Family Members, and FriendsCareSupport

Please keep this brochure as a reference, and use it to find Dana-Farberservices or programs that may be helpful to you. If you have questions,please call the Shapiro Center for Patients and Families at 617-632-3750.Support and ResourcesChallenges of Being a Caregiver – You are a caregiver if you help another person withthe day-to-day challenges of a cancer diagnosis. Find tips for coping, support groups, andmore. 617-632-4235 or www.dana-farber.org/caregiversConcerns or Questions About Your Care – Dana-Farber’s Patient/Family Relationsstaff members can help you ask questions, express concerns, or offer compliments aboutpatient care. 617-632-3417Coping with Loss – The Bereavement Program supports family members and friendsfollowing the death of a loved one. 617-632-2490 or www.dana-farber.org/bereavementHats, Wigs, Scarves, and Prostheses – Visit Friends’ Place on Yawkey 1 to find scarves,caps, wigs, breast prostheses, and more. 617-632-2211 or www.dana-farber.org/friendsplaceHelp for Families – The Family Connections program offers resources for parents withcancer and their children. 617-632-4020 or www.dana-farber.org/familyconnectionsSupport Groups – Support and educational programs for patients and their loved ones.617-632-4235 or www.dana-farber.org/supportgroupsTalk with Someone Who’s Been There – One-to-One connects you with volunteerswho have been through a cancer experience. 617-632-4020 or www.dana-farber.org/onetooneYoung Adult Program – For younger patients (ages 18 to 39). Specialized resources,support groups, guidance, and opportunities to connect with other young adults.617-632-6819 or www.dana-farber.org/aboutyapClinical ServicesAcupuncture, Massage, and More – Patients and family members can visit theLeonard P. Zakim Center for Integrative Therapies on Yawkey 6 for massage, Reiki, Qigong,acupuncture, and more. 617-632-3322 or www.dana-farber.org/zakimExercise Consults and Classes – Take a fitness class or get a no-cost consult with aDana-Farber exercise physiologist who helps patients and survivors start or improve a fitnessprogram. 617-632-4523 or www.dana-farber.org/exerciseLiving Well Beyond Cancer – Dana-Farber’s Adult Survivorship Program offers careand services for cancer survivors, including support groups, educational workshops, and careplans. 617-632-5100 or www.dana-farber.org/survivorNutrition Guidance – A nutrition expert can help you make healthy choices and followa balanced diet during and after treatment. 617-632-3006 or www.dana-farber.org/nutrition

Cancer and related diseases affect many aspects of life.We have services and programs to help.To learn more, visit the Shapiro Center for Patients and Familieson Yawkey 1 or call 617-632-3750.Palliative Care – Experts in this program can help you find strategies to manage pain orother side effects of cancer treatment. Available with a referral from your doctor.617-632-6464 or www.dana-farber.org/palliativeSexual Health – Education, consultation, and rehabilitation for patients and their partnerswho experience changes in sexual health during or after cancer treatment. 617-632-4523 orwww.dana-farber.org/survivorSpeak with a Social Worker – Licensed clinical social workers work alongside yourmedical team to provide professional counseling, consultation, and advocacy for patients,couples, and family members. Available upon request. 617-632-3301Spiritual Care – Chaplains offer spiritual guidance and counseling. You can also visit thenon-denominational chapel on Yawkey 2 for quiet reflection and prayer. 617-632-3908 orwww.dana-farber.org/spiritualityTalk with a Psychiatrist or Psychologist – Psychiatrists and psychologists with cancerexpertise help you cope with the challenges of a cancer diagnosis through therapy sessionsand, if needed, medication. Available with a referral from your doctor. 617-632-6181 orwww.dana-farber.org/psychosocialBilling and Insurance QuestionsQuestions about Your Bill or Insurance – Contact Financial Information Services forguidance on insurance eligibility, planning payment, and learning more about your bill. OnYawkey 2, in Central Registration. 617-632-3455 or www.dana-farber.org/financialPatient Assistance and Community ResourcesAccommodations, Transportation, Community Resources, and Co-payments –Certain financial eligibility requirements may apply. Contact Resource Specialists for helpwith affordable short-term accommodations, local transportation, referrals to communityprograms, and treatment-related medication co-payments. 617-632-3301Help with Your Finances – You must meet financial or other eligibility requirements to usethis service. The Office of Patient and Family Assistance offers need-based financial assistance,legal services, and coaching sessions for eligible patients, families, and survivors. 617-632-4494

Education and ActivitiesConcierge – Talk with a concierge volunteer if you have questions about Dana-Farber orneed help finding visitor services, such as places to stay or directions. No question is too bigor small. On Yawkey 1, in the Shapiro Center for Patients and Families. 617-632-3750Creative Arts Program – Classes and activities including art, dance, drama, music, andwriting. On Yawkey 1, in the Blum Resource Center. 617-632-5571Library and Educational Programs – Visit the Eleanor and Maxwell Blum Patient andFamily Resource Center on Yawkey 1 to find books, browse the Internet, or attend a workshop.617-632-5570 or www.dana-farber.org/resourcecenterWhile You’re HereAmbassadors – Volunteer ambassadors in blue vests can help you find your way andanswer your questions. Look for them throughout Dana-Farber.Audio Art Tour – Take a free audio tour of the Yawkey Center’s artwork. Pick up anaudio guide in the Shapiro Center on Yawkey 1. www.dana-farber.org/audioarttourHealing Garden – Located on Yawkey 3, the Thea and James Stoneman Healing Gardenis a welcoming space for quiet reflection, featuring seasonal flowers, shrubs, and plants.iPads, Books, and Magazines – The Shapiro Center for Patients and Families onYawkey 1 lends iPads, books, and magazines to patients and family members, weekdaysfrom 8:30 a.m. until 4 p.m. 617-632-3750Local Events – The Recreational Resources program offers occasional tickets to livetheater shows, sporting events, musical performances, and more. Visit the Shapiro Centerfor Patients and Families on Yawkey 1.Wireless Internet Access – Available in most areas of Dana-Farber. To connect, use thewireless connection “phspiaguest” and follow the prompts that appear in your Web browser.

Websites to Help YouCaringBridge – Start a free, secure webpage for family and friends. www.caringbridge.orgPatient Gateway – Sign up for this free resource to get your lab results online, requestappointments, and communicate with your doctor. www.patientgateway.orgGet InvolvedEnsure Quality Care – By joining the Patient and Family Advisory Council, patientsand family members partner with staff to improve and strengthen care at Dana-Farber.To apply, call 617-632-4319 or email pfac@dfci.harvard.edu. www.dana-farber.org/pfacMake Your Voice Heard – Join the Legislative Action Network to push for legislationand policies that improve the lives of patients. www.dana-farber.org/legislative-action-networkVolunteer – Contact Volunteer Services to learn about the wide range of volunteeropportunities at Dana-Farber. 617-632-3307 or www.dana-farber.org/volunteerIf you need an interpreter, call 617-632-3673Si necesita un intérprete, llame al 617-632-3673Se precisar de um intérprete, ligue ao 617-632-3673Если Вам требуется помощь переводчика, звоните 617-632-3673Have A Handbook?Find a helpful overview of your care in ouradult patient handbook. Download a copy fromwww.dana-farber.org, or pick one up at the ShapiroCenter for Patients and Families on Yawkey 1.