SAVE 10% - Countrywide Farmers

Around thebusiness...July wheat demonstrationat CaenbyCountrywide has a team of arablesales experts based at Caenbywho work with growers acrossLincolnshire, Nottinghamshireand Yorkshire.As well as supplying seed,fertilizer and agrochemicals awheat demonstration plot hasbeen sown for 2008 with fortyvarieties of winter wheat. This isbeing demonstrated on3 July – all growers are mostwelcome to attend. For moredetails contact Jeff Summers07730 494315.Patio HeatersDue to the widely publicisedenvironmental concerns,Countrywide will no longer bestocking patio heaters. Stocks leftfrom last year are available atclearance prices in Country Storesbut no new models have beenbought.Calling allequestrians!Have you checked outCountrywide’s in-store serviceswhich include rug cleaning, riderhat fitting and body protectorfitting?Call in and let the Countrywideequestrian in-store specialistsshare their know-how.Agri team continues growthWelcome to Brian Morris, JohnBevan, Adrian Tomlinson andJohn Smith who are all newlyappointed to the infield Agri salesteam.A call for helpCountrywide’s involvement with thenewly launched Rural Stress Helplinemakes perfect sense – bothorganisations are about serving therural community. Countrywide’sCustomer Services Co-ordinator KateStockburn talks to Country Talk abouthow help for rural residents can bejust a phone call away.Why has the Rural Stress Helplinebeen launched and how does it work?Kate: This is a free of charge helplinetelephone number which offers a totallyconfidential and non-judgmentallistening service to the rural community.What sort of problems can it helpwith?Kate: The service is intended to supportrural homes, farms and businesses withall types of issues which may concernthem, be it stress, finance, access issues,health worries or disputes. There are noset parameters, callers can ring on anyissue that affects them.So how and why has Countrywidebecome involved?Kate: We were impressed by the passionshown by the Rural Stress Helplinetowards supporting and advising therural community, which echoes our ownapproach to rural life and business.In my role, I am closely involved incustomer care and implementing ourcustomer feedback logging system. Thismeans that sometimes I am in theposition to recommend this helpline tocustomers, who may not have known ofits existence. In this way, I hope I cangive the best possible service to eachcustomer, by putting them first, andbeing pro-active and informative.As a business, every year we select achosen charity, and 2008, with thelaunch of this service, seemed like agood time to lend our support to theRural Stress Helpline.For further information, please call theRural Stress Helpline, on 0845 094 8286.For further information on theCountrywide Customer Care Programmecontact Kate Stockburn on0800 0556761 (Monday to Friday8.30am to 5.00pm) or e-mailcustomercare@countrywidefarmers.co.ukor write to Kate Stockburn atCountrywide, Defford, Worcester,WR8 9DF.RuralStressHelplineDid you know...?Feed deals - available nowThe recent feed cost increases have taken hold and everyone is coming to terms with paying well over £200/tonne. To tryand ease the pressure, Countrywide is forward selling compound feed and blends through to next Spring. With high pricesset to stay, Countrywide’s advice is to be the early bird: avoid paying even more and take advantage of the current prices,before they rise again.To find out more, speak to your local Feed Specialist or call Customer Services Team on 0800 432 0466.Page 4Customer Care on 0800 055 6761