SECTION 1 - Saskatchewan Grocery Retail and Foodservice Value ...

Scope and Scale
Canadian Foodservice Channels:
Descriptions
The Canadian Restaurant & Foodservices
Association (CRFA) divides the Canadian
Foodservice Industry (“the Industry”) into two
general segments: Commercial and Non-
Commercial, each with its own subcategories.
Commercial foodservice represents
approximately 79% of total industry sales and
includes:
Full Service Restaurants (FSR): FSRs
are restaurants where the customer’s order
is taken at and delivered to a table. Some
FSRs offer takeout and delivery service
but table service is the mainstay of their
business.
Limited Service Restaurants (LSR):
LSRs are restaurants where part or all of
the transaction takes place at a counter or
window. Modified counter service, where
the order is taken at a counter but delivered
to a table, is another example of an LSR.
LSRs are sometimes referred to as QSR or
Quick Service Restaurants.
Section 1
Together, FSR and LSR make up
approximately 69% of the commercial
foodservice industry in Canada.
Caterers: Caterers comprise two
separate and distinct groups: The first
is Contract Caterers – companies that
manage foodservices in institutions such
as attractions, educational facilities,
business and industry facilities, healthcare
establishments, correctional facilities,
remote camps and transportation facilities.
The second is Social Caterers – companies
that operate banquet halls, off-premise
catering services or mobile catering
vehicles.
Drinking Places: This includes pubs,
taverns and bars where the primary product
being offered is alcoholic beverages but
food is also served.
Non-Commercial foodservices are operations
whose primary business focus is not
foodservice; food may be offered as a service
or an amenity for the key stake holders of their
operation. These include:
Accommodation: This segment includes
cafés, restaurants, bars, room service and
catering within hotels and resorts.
Retail: This segment includes foodservice
operations in retail venues such as
department stores, convenience stores and
gas stations. This does not include branded
foodservice concepts such as Tim Horton’s
or Subway.
Institutional: This segment includes
all foodservice operations in institutions
(e.g., attractions, educational facilities,
business and industry facilities, healthcare
establishments, correctional facilities,
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