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2010-11 Annual report - Amaze

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AssistingIndividuals & Familiesprogram with Carer’s Victoria, who have the taskof rolling out the program across the state.Information, Advice & SupportThis team provides a range of servicesto individuals and families (as well as toprofessionals - see page 10). In the <strong>2010</strong>-<strong>11</strong> year,the Information Officers, Family Counsellors andLibrarian provided the following:• InfoLineThrough the Infoline, the Trainingand Information Officerssupport individuals and familieswith advice, answers to generaland specific questions, informationfrom the Directory of Services andsecondary case consultancy. Statisticsfor <strong>2010</strong>-20<strong>11</strong> show that approximately 8,200contacts came through the InfoLine.• Attendance at Expos & ForumsWith support from other members of staff, theinformation and training services provided by theorganisation are promoted through attendanceat expos, conferences and forums right acrosssVictoria. Four expos were attended in the <strong>2010</strong>-20<strong>11</strong> financial year.• Training & EducationDuring <strong>2010</strong>-20<strong>11</strong>, 16 information sessions weredelivered to community groups and organisations.Attendance at expos and forums, and providinginformation sessions resulted in approximately2,000 additional contacts.• Information MaterialsMembers of the team develop and reviewinformation sheets and other informationmaterials, providing items in English, as wellas Culturally and Linguistically Diverse (CALD)materials. The team sent out 885 informationpackages throughout the year.• Family CounsellorsDuring <strong>2010</strong>-20<strong>11</strong>, two part-time familycounsellors provided a range of services,delivering phone, email and face-to-facesupport to 1,900 contacts, and presenting familyinformation sessions on anxiety, mental healthand core management strategies to approximately200 parents and family members. The FamilyCounsellors also delivered sessions to primaryand secondary school students on understandingdifferences, which have proven to be successful.• Directory of ServicesThe internal database of autism-aware andautism-specific products and services has grownto more than 4000 listings across a broad range ofcategories.Calls to the InfoLine often require informationon where to get further services, whether it is anASD-specific paediatrician or a hairdresser whounderstands the needs of individuals with an ASD.The value of the Directory of Services to callerscontinues to increase as more entries are added.Victorian Autism Conference <strong>2010</strong>In August <strong>2010</strong>, the organisation ran the inauguralVictorian Autism Conference, and with around600 people attending in Melbourne and a further500 in 8 venues across Victoria, it was consideredto be a great success.Attendance was split between professionals andfamilies with a slight bias towards professionals.Feedback from all delegates was excellentwith many suggestions for topics at futureevents. From regional delegates, responsesabout the ease of attending without having totravel to Melbourne were very positive and anyreservations regarding the live-streaming wereovercome by the results, despite a few teethingproblems.Page 10 Autism Victoria trading as <strong>Amaze</strong> - <strong>Annual</strong> Report <strong>2010</strong>-20<strong>11</strong>

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