Dispute Avoidance and Resolution (literature review) - Construction ...

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PREFACEThis literature review was prepared by the University of Newcastle research team including:Associate Professor Kerry London [Research Leader]Team MemberRoleEmeritus Professor Denny McGeorge Professorial Research FellowMarcus JefferiesLecturerPeter WardLecturerBrianna ChesworthResearch AssistantThe University of Curtin research team provided assistance in sourcing materials andincluded: Professor Peter Love and Associate Professor Peter DavisThe Project Leader Rick Collins provided assistance in sourcing materials and offeredinvaluable expert opinion.The draft literature review was presented to the research Project Team in October 2007 andfeedback was provided. The Team included:MemberChris BurtonMark LynchBob GilesDayv CarterDennis WoganPaul ChamptaloupMichael GriffithsRepresentingJohn Holland GroupThiessQDPWQDPWQDMRBCCBCCThe Task Force offered their expert opinion and discussed key issues related to the topic ofdispute at a meeting in August 2007 and the Research and Project Leader attended thismeeting. This draft literature review will be presented to a second meeting of the Task Forcein November 2007. The Task Force membership includes:MemberGraeme Peck [Chair]Jane Montgomery-HribraTerence Cole AO, RFD,QCAlan TeschDavid HudsonTony BarryRobert DahanManaging DirectorNational PresidentRepresentingG.M. Peck & Associates Pty Ltd.Australian Procurement Construction CouncilThe HonourableQueensland Department of Main RoadsLeighton HoldingsConnell WagnerCivil Constructors FederationNominee from NSW Office of the CoordinatorGeneral or RTAWorking also with MBA and mining industryclient group to secure senior nomineeProject 2007-006-EP Page 2 of 62
Page 2 and 3: Dispute Avoidance and ResolutionA L
Page 8 and 9: perspective given that conflict, as
Page 10 and 11: Wales Department of Commerce, 2007]
Page 12 and 13: Some of the discussion concerning t
Page 14 and 15: Transactional costs are defined as
Page 16 and 17: delivery methods and in particular
Page 18 and 19: Table 4.1 Literature and the source
Page 20 and 21: Rhys JonesGeneral survey ofconstruc
Page 22 and 23: 4.2 Root causes of disputesIt was c
Page 24 and 25: negative viewpoint in relation to o
Page 27 and 28: organisation of construction supply
Page 29 and 30: Figure 5.1 Historical Timeline of K
Page 31 and 32: Figure 5.2: Dispute Resolution Cont
Page 33 and 34: method for resolving disputes and i
Page 35: Figure 5.3: Model for the Mediation
Page 38 and 39: According to Menassa and Pena Mora
Page 40 and 41: hidden costs we would work more dil
Page 42 and 43: 1994 by the Construction Industry D
Page 44 and 45: By way of explanation of the above
Page 46 and 47: 7.4 Stakeholder Management/ alignme
Page 48 and 49: 7.7 Lean construction/supply chain
Page 50 and 51: 8. Conclusion and RecommendationsTh
Page 52 and 53: Strategies to Prevent disputesROOT
Page 54 and 55:
Figure 7.1 Risk Management Process
Page 56 and 57:
9. ReferencesAcharya, N., Lee, Y. a
Page 58 and 59:
Gaitskell, R. (2005), Using dispute
Page 60 and 61:
Madden, J. (2001) Recipe for succes
Page 62 and 63:
Steele, J. and Murray, M. (2004) Cr
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