1 GOOD NEIGHBOR AGREEMENT YMCA of Central Ohio YMCA of ...

GOOD NEIGHBOR AGREEMENTYMCA of Central OhioYMCA of Central OhioThe YMCA of Central Ohio (YMCA) located at 40 West Long Street, ColumbusOhio 43215 on behalf of the Community Shelter Board will provide seasonalemergency overflow shelter service at 511 Industrial Mile Rd Columbus, Ohio43228 to homeless men and women. This program will provide a caring, safeand supportive environment while protecting individuals from the inclementweather. As a key member of the community, the YMCA is committed toworking cooperatively with area businesses and community stakeholders toensure that our neighborhood is a desirable and safe place to live and work.The YMCA and Community Stakeholders share a commitment to:• Create a safe, harmonious and pleasant appearing neighborhood;• Have honest and sincere communication; and• Maintain a cooperative relationship relating to mutual concerns andproblems.In order for the above goals to be accomplished, the respective parties agreeto the commitments described in the Agreement.I. PropertyYMCA will be responsible for keeping the site property clean and safe.YMCA will:A. Maintain facilities, grounds and parking lots that are well-lit, in goodcondition, and free from debris, safety hazards and abandonedvehicles; andB. Make any necessary repairs or corrections that are neededimmediately and respond quickly to community concerns related tofacilities.1

C. Install a 6 foot fence between the day care and emergency shelterproperty line.II. SafetySafety and security are necessary for neighborhoods to remain safe,desirable, and attractive.The YMCA will:A. Ensure compliance with the standards of certifying organizationsincluding applicable Franklin Township codes;B. Work cooperatively with the Franklin Township police department toensure neighborhood safety, and to report any criminal behavior orsuspected criminal behavior on or within a one block radius of 511Industrial Mile;C. Prohibit all firearms, weapons, alcohol, illegal drugs, or criminalbehavior on the premises of the emergency winter overflow;D. Discourage loitering around the emergency winter overflow site andwithin a one block radius; andE. Work with Franklin Township to establish an agreement for a specialoff duty officer and cruiser to patrol the area and be present at shelterseven days a week 5:00am to 8:00am and 5:00 pm to 8:00pm.F. Provide trained staff to monitor the interior and exterior of the facilityand within a one block radius;G. Investigate and respond promptly to concerns about participants of theemergency winter overflow;H. Provide timely feedback regarding concerns to communitypartners/residents. Staff may be contacted via email atoverflow@ymcacolumbus.org for general comments and inquiries;I. Request participants sign off on a confidentiality agreement during theintake process that would enable YMCA staff to share pertinentinformation with public safety officials; andJ. Provide emergency contact information for key management staff. Theemergency contact person is James Kerr and he can be reached at614-778-9797. An alternative emergency contact is Art Helldoerfer at614-774-2441.K. Contract with a shuttle service to provide transportation between theshelter door and designated bus stop for participants from 5:00am to6:00am and 7:00pm to 8:00pm during weekdays. Shuttle service willbe used 7:00am to 8:00am and 7:00pm to 8:00pm on weekends.L. Bus schedule for overflow is the following:Morning Departure*:1. Industrial Mile and Georgesville #3,6 busses. Shuttle drop off atNationwide Blvd. and Industrial Mile.2

a. # 3 bus @ 5:23 am; 6:03amb. # 6 bus @ 5:03 am; 5:23am2. Viotis and West Broad #10 bus. Shuttle drop off at 3819 WestBroad Streeta. # 10 bus @ 5:12am; 5:31am; 5:47am3. Wilson and West Broad #10 bus. Shuttle drop off at 3785 W BroadStreet at Sunoco Distribution Center lota. # 10 bus @ 5:14 am; 5:33am; 5:49am; 5:57amEvening Arrival:1. All participants will return via the #10 bus Wilson and West BroadStreet stop. The shuttle will pick up participants at 3785 W BroadStreet Sunoco Distribution Center lot for return to 511 IndustrialMilea. # 10 bus drops off at 7:09pm; 7:26pm; 7:43pm; 8:00pmCommunity stakeholders and businesses will:A. Offer support and advice on matters concerning safety;B. Contact YMCA staff with concerns about persons believed to be shelterparticipants;C. Inform YMCA staff of any individuals in the neighborhood who may betargeting participants of overflow (i.e. drug dealing, prostitution)D. Continue to recognize that homeless persons are members of ourcommunity with the same rights as other citizens;E. Continue to recognize that not all homeless persons or personscommitting crimes in the area are participants of the emergencywinter overflow; andF. Provide emergency contact information for key communitystakeholders.G. Contact Maryhaven Outreach if they come across homeless individualsrequiring assistance by phone at 614-449-1530.III. Conduct and BehaviorBehavior that is respectful to others contributes to the peaceful enjoyment oflife in the community. Cooperation and respect between citizens aredesirable qualities that will be actively promoted in the neighborhood. Inorder to promote good conduct and behavior, the YMCA will:A. Create and enforce rules that encourage respect for others andprescribe lawful behavior for all residents;B. Prohibit loud music and offensive language or behavior on shelterpremises;C. Provide area security managers with a summary of YMCA’s Code ofConduct;3

D. Swiftly address violations of YMCA’s code of conduct; andE. Continue to review with all clients the Code of Conduct at intake.Area businesses and neighborhood stakeholders will:A. Inform YMCA staff of any participants (or people believed to beparticipants) who are violating the Client Code of Conduct;B. Swiftly report observed violations of the Good Neighbor Agreement toYMCA management staff; andC. Respect the confidentiality and dignity of emergency winter overflowparticipants.IV.Central Point of AccessThe Central Point of Access is conducted by Hands On Central Ohio.Shelter participants call the CPoA phone number to obtain access to ashelter bed. When the shelter system is full, participants will be directedto the emergency winter overflow site. CPoA will conduct a nationalbackground check on each individual prior to being referred to theemergency overflow program. If CPoA screens an overflow participantand is able to confirm s/he is a sexual offender or predator, CPoA will notsend the individual to the emergency overflow site. This person will beassigned to a different location.V. Community RelationsCommunication between the YMCA and the neighboring community isimportant to develop and maintain positive relationships. The YMCA will:A. Whenever possible, recruit and train qualified employees from thesurrounding neighborhood;B. Invite neighborhood residents and area businesses to participate inYMCA programming as appropriate;C. Where programming changes may have an impact on the surroundingneighborhood, YMCA will notify and consult with parties to theagreement before implementing program changes at the emergencywinter overflow site;4

Agreed to on this day of, 2012 by:________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date5

________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date________________________________________Print name of individual, title________________________________________Signature___________________________Organization or business___________________________Date6