Ballarat and Geelong – 150 years of trains! - V/Line

Performance resultsFebruary 2012Short distance journeysLine Geelong Ballarat Bendigo Seymour Gippsland% of scheduledservices run% of scheduledservices on timeto 5 minutesLong distance journeysLineServices run97.6% 97.3% 98% 99.7% 96.2%On time83.8% 89.4% 83.9% 90.9% 73.7%WarrnamboolArarat/MaryboroughSwan Hill/EchucaAlbury/WodongaServices runSheppartonBairnsdale(includesSale)#Large sections of track between Seymour andAlbury are subject to speed restrictions as ARTCwork continues.➔ On short distance services, punctuality ismeasured on time to 5 minutes 59 seconds.➔ On long distance services, punctuality ismeasured on time to 10 minutes 59 seconds.If your line did not meet its punctuality or reliabilitytarget and you have a valid periodical ticket of fourweeks or more, you are eligible for a complimentaryreturn V/Line ticket as compensation.All compensation claims must include a valid ticketand be made in writing to:Customer Relations, Reply Paid 5343,Melbourne VIC 3001.Customers with further inquiries about V/Lineperformance should phone us on 136 196.% of scheduledservices run% of scheduledservices on timeto 10 minutes98.7% 99.5% 100% 98.3% 99.4% 99.4%On time86.9% 98.1% 92.9% 66.4% # 94.2% 72%Page 10