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Whangaroa Health Services Review Preferred Model of Care

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North populations, have very limited local access to day care, and no local meals-on-wheels access. Afurther risk for WHST exists in the potential for future competition from other ARC providers 12 .WHST has historically used NDHB funding associated with the Rural <strong>Health</strong> Centre contract to crosssubsidisethe Kauri Lodge ARC service. This situation is clearly not sustainable from a NDHB funderperspective.Refocusing <strong>of</strong> <strong>Whangaroa</strong> health services on supporting ageing-in-place is likely to better reflect the needs<strong>of</strong> the community as a whole, and make better use <strong>of</strong> the available financial resources 13 . Shifting to a newmix <strong>of</strong> older people services would include broadening and deepening community support services, andbetter coordinating these with <strong>Health</strong> Centre and community clinical services. Hospital-level ARC serviceswould be provided at other facilities close to <strong>Whangaroa</strong> 14 .Supported independent living arrangements could be expanded from their currently very limited base. Kaeocurrently has five ‘Kaumatua flats’ in Turner St, developed by Abbeyfield and Housing New Zealand, andmanaged by TRW. The units are for those aged 55 years and over. Lunch and dinner are provided daily toresidents, but no other services are provided.There is no other supported housing for older people in <strong>Whangaroa</strong>. However, a planned shift to the ageingin-placemodel <strong>of</strong> care would include consideration <strong>of</strong> development <strong>of</strong> further support housing options in<strong>Whangaroa</strong> including the potential to develop supported shared living arrangements at Kauri Lodge, andadditional supported housing on the <strong>Health</strong> Centre campus (or elsewhere in Kaeo). Partnering arrangementswith Housing New Zealand, Far North District Council, TROW and NGO providers would be explored.Currently, a range <strong>of</strong> health pr<strong>of</strong>essionals and home-based support workers from multiple organisations maybe involved in the ongoing care <strong>of</strong> an older person. Coordination and information-sharing between theseproviders will be less than ideal, and result in delays in identifying and responding to the changing needs <strong>of</strong>patients, with adverse impacts on their care and health outcomes, and on efficient resource use. Often, theworkers with the most regular contact with older people will be those least equipped to diagnose andrespond to their health needs. Timely and appropriate care can be improved through risk stratification,needs assessment, care planning, case management models, and multidisciplinary team delivery (seediscussion <strong>of</strong> planned care above).Goals for improving services for older people include: Implement an ageing-in-place strategy aligned with Government priorities and NHSP Make support services for older people available to a wider number <strong>of</strong> people in the <strong>Whangaroa</strong>community Align clinical and support services for older people.Key actions include: Develop a plan for scoping and introducing the ageing-in-place model <strong>of</strong> care commencing withdeveloping an understanding <strong>of</strong> current client and service issues, particularly in regard to coordinationbetween clinical and support services Scope opportunities to develop new supported housing options (eg, flatting; supported housing units; reuse<strong>of</strong> Kauri Lodge) in partnership with Far North District Council, TROW and Housing New Zealand12NDHB and WHST were both approached in 2012 by a provider considering establishment <strong>of</strong> a new ARC facility at Coopers Beach.13It should be noted that more resource intensive dimensions <strong>of</strong> the health <strong>of</strong> older people continuum <strong>of</strong> care (such as dementia andpsychogeriatric care) are already provided away from <strong>Whangaroa</strong> for reasons <strong>of</strong> critical mass.14Currently the nearest aged residential care facilities are at Kerikeri, Paihia, Kaikohe and Kaitaia.22

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