e referred to the arbitrator appointed by the Chairman, NIOS whose decisionwill be final and binding on the parties. <strong>The</strong> award <strong>of</strong> the arbitrator so appointedshall be final and binding on the parties. <strong>The</strong> provisions <strong>of</strong> the Arbitrator andConciliation Act, 1996 shall apply. <strong>The</strong> venue <strong>of</strong> the arbitration shall beDelhi/Noida only.***10
Annexure – IIITechnical Bid Format providing Multi Tasking AssistantS.No. Requirement Documents to be attached1 Company pr<strong>of</strong>ile-Name <strong>of</strong> the firm and registered address Status-Partnership/Incorporated/proprietary/others – Copy <strong>of</strong> registration certificate tobe attachedName, Designation and Address <strong>of</strong> authorized Officer2 Past experience and performance on similar work done for theGovernment <strong>of</strong> India Departments/Statutory Bodies/PSUs/PrivateSectors for last five years. (A list <strong>of</strong> such organizations withtelephone no. <strong>of</strong> concerned <strong>of</strong>ficer, with details <strong>of</strong> manpowerprovided and period may be provided).3 <strong>The</strong> Service Provider should have experience <strong>of</strong> providing suchservices on sufficiently large scale. <strong>The</strong> agency should havecompleted five such works where it has provided at least 100persons in each organization during the last five years. <strong>The</strong>name/s <strong>of</strong> such organizations copies <strong>of</strong> final work orders along withnumber <strong>of</strong> persons deployed category wise may be submitted.4 <strong>The</strong> Service Provide should have a valid license from thecompetent licensing authority under the provisions <strong>of</strong> ContractLabour (Regulation and Abolition) Act, 1970 and ContractLabour (Regulation and Abolition) Central Rules, 1971. Pleaseproduce pro<strong>of</strong>.5 <strong>The</strong> details <strong>of</strong> facilities available, physical as well asmanpower, including reserves, arrangement for skill/knowledgetesting <strong>of</strong> manpower, before deployment by the serviceprovider.6 <strong>The</strong> provision <strong>of</strong> training facilities/up gradation <strong>of</strong> skills <strong>of</strong> thepersons deployed by the service provider, if any.(Explain indetails)7 Firm should be registered with E.S.I., EPF, Income Tax (PAN), andfor Service Tax with Govt. Authorities. Copy <strong>of</strong> each registrationshould be attached.8 <strong>The</strong> firm should have an <strong>of</strong>fice in Delhi/NCR and 19 RegionalCentres or should be able to provide manpower at NCR/Delhi, Pune,Gandhi Nagar, Allahabad, Kolkatta, Hyderabad, Bhopal, Bangaluru,Bhubaneshwar, Guwahati, Dehradun, Kochi, Jaipur, Patna,Visakhapatnam, Chandigarh, Raipur, Ranchi, Chennai Dharamshala,Karnal, Srinagar etc..9 <strong>The</strong> turnover <strong>of</strong> the firm from similar services using last 3financial years 2009-10, 2010-11 and 2011-12 should not beless than Rs. One Crore per annum. Please indicate figures and tobe substantiated through Income Tax Certificate.PAN/ST/TIN/VAT No./EPF Registration/annual report (BalanceSheet & P/L A/c.) for the last 3 years. Please produce pro<strong>of</strong>.11