9th ICESAL 2012 - Technological Educational Institute of Crete

14:30-16:00 Lunch16:00–18:05 PAPER SESSION 5 – Chair: Kevin Kobelsky16:00-16:2516:25-16:5016:50-17:1517:15-17:4017:40-18:0518:05-18:15Job Satisfaction in 3PL EnterprisesAmalia Stafyla, Alexander ΤΕΙ of Thessaloniki, GreeceVehicle Routing Problem with Unpaired Pickups and DeliveriesYahong Zheng and Khaled Mesghouni, Ecole Centrale de Lille, FranceThe Dynamics of Critical Success Factors in ERP Implementation: An SME Failure CaseEli Hustad and Dag H. Olsen, University of Agder, NorwayProposed Merger of DEA and ABC Methods in Accounting for the Cost of Higher EducationElisabete Patricio 1 , Kari Hiekkanen 2 , Mika Helenius 3 and Benita Gullkvist 4 , 1,2,3 Aalto University, Finland, 4 Hanken School ofEconomics, FinlandReturns to IT Usage in Primary and Secondary EducationKevin Kobelsky, University of Michigan, Greg Larosiliere, Baylor University & Elizabeth Plummer, Texas Christian UniversityCONFERENCE CLOSURE – BEST PAPER AWARDProf. Constantinos J. Stefanou, Conference Co-Chair, Alexander TEI of Thessaloniki, GreeceProf. Vicky Arnold, Conference Co-Chair, University of Central Florida, USAProf. Steve G. Sutton, Conference Co-Chair, University of Central Florida, USA21:30 Farewell Dinner (location to be announced)