DISCLOSURE DOCUMENT

13B.1 Whether the franchisor will attribute the franchisor’s costs, including legal costs, incurred in disputeresolution to the franchisee.No. In accordance with clause 31 of the Franchising Code of Conduct, we and the Franchisee are equally liable forthe costs of mediation and each party must pay for their own costs of attending mediation.14. FINANCING14.1 The material conditions of each financing arrangement that the franchisor, its agent or an associate of thefranchisor offers to the franchisee for establishment or operation of the franchised business.Not applicable, we do not offer any financing arrangement.14.2 For item 14.1, the material conditions of a financing arrangement include the following:(a) any requirement that the franchisee must provide a minimum amount of unborrowed working capitalfor the franchised business;(b) any requirement that a franchisee must meet a stated debt to equity ratio in relation to the franchisedbusiness.Not applicable.15. FRANCHISOR’S OBLIGATIONS15.1 References to the relevant conditions of the attached franchise agreement that deal with the obligations ofthe franchisor, including:(a) any obligation to provide training:(i) before the franchised business starts; andSee clauses 4.1(c), 4.1(e), 4.8(b), 5.8 and 16.3(f)(vi) of the Franchise Agreement.(ii) during operation of the franchised business.See clauses 4.1(c), 4.1(e), 4.2(p), 4.8(b), 4.9(c), 5.8, 10.1(i), and 10.1(j) of the Franchise Agreement.(b) any obligation that continues after the franchised business ceases to operate.See clauses 15.6, 15.8, 20.2 and 20.4 of the Franchise Agreement.16. FRANCHISEE’S OBLIGATIONS16.1 References to the relevant conditions of the franchise agreement that deal with obligations of a franchiseefor the following matters:(a) selection and acquisition of site and premises;There are no such conditions dealing with site selection contained in the Franchise Agreement.(b) requirements for starting the franchised business;See clauses 1.4, 2.3, 4.1, 4.2(l), 4.2(o), 4.4(a), 4.6, 5.1(b), 5.6, 5.7, 5.8, 7.1, 8.2(a), 11.7(c), 14.1, 14.2 and18.1 of the Franchise Agreement.(c) development of the site, premises, vehicles and equipment;See clauses 2.3, 4.4(a), 4.6, 5.1(b) and clause 1 of Schedule 2 of the Franchise Agreement.(d) training;(i) before the franchised business starts; andSee clauses 4.1(c), 4.1(e), 4.8(b), 5.8 and 16.3(f)(vi) of the Franchise Agreement.(ii) during operation of the franchised business.See clauses 4.1(c), 4.1(e), 4.2(p), 4.8(b), 4.9(c) and 5.8 of the Franchise Agreement.(e) opening the franchised business;See clauses 1.4, 2.3, 4.1, 4.2(l), 4.2(o), 4.4(a), 4.6, 5.6, 5.7, 5.8, 7.1, 8.2(a), 11.7(c), 14.1, 14.2 and 18.1 of theFranchise Agreement.(f) complying with standards or operations manuals;See clauses 2.3(d)(iv), 4.2(b), (c), (f), (g), (h) and (v), 4.4(a)(i), 4.5(c)(i)(C), 4.8(b) and (c), 4.10, 5.1(a), (e) and(f), 5.3(b), 5.5(c) and (f), 5.6(b), 5.7(a), 9.1(c), 9.2(a) and (c), 10.1(h) and (k), 11.2(a)(ii), 12.1, 12.2(a)(iii),13.1(a)(i), 15.3(c), 17.1, 18.2(d), 20.2(a)(v), 20.4, 20.11(a) and clauses 1.3(b) and 1.6(b) of Schedule 2 of theFranchise Agreement.(g) Not applicable;(h) warranties and customer service;For warranties see clauses 14.1(c) and 14.2(d) of the Franchise Agreement. For customer service see clauses4.2(c), 4.2(i), 5.3(c), 5.10(a)(iii), 15.3(c)(iii) and (iv) of the Franchise Agreement.Disclosure Document GC - 26 Nov 2012 (25 July 2013 Update).docPage 21