Harshil Karia
Harshil Karia
Harshil Karia
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Social MediaInternationallyScanning Your Brand AcrossSocial Media“What are people saying,feeling, thinking?”Understanding top influencersScoring and tracking attributes,words or phrases associated witha brandWatching competitive brandsand using a comparative graphto track share of voiceDell is using this to speak with customers,tweak the product and change its image