SPECIAL FOCUS - Integr8 Group

overviewJan Roux, Integr8 IT technical directorBen Strydom, Integr8 IT sales directorSuccessdown tostructureThe company is owned 100percent by people whowork within“Eachit.monthThere are nooutsidethereshareholdersis a substantialcom-orpassive investors. Integr8 ITpoundedhas come a long way in aincrease.”relatively short time.Ray Schur, Chief Financial OfficerAside from the healthy financialposition Integr8 IT finds itselfin, the company has had bettermonth-to-month revenue growthin the last nine months than everbefore. What does it attributethis success to when manycompetitors in ICT are flailing inthe economic winds of change?Integr8 IT sales directorBennie Strydom says thebiggest influence from arevenue perspective is thatthe company employs some of the best people in the industry.“They’re the best at what they do and are well equipped todeliver greater efficiency and innovation to customers – andthe directors of the business are even more actively involvedin the overall operation, looking at things like profitability,managing budgets and adjusting targets as required.”Interestingly, he adds that Integr8 IT has yet to make a single coldcallto any customer in almost nine years of operation. This underscoresthe importance placed on customer and partner referrals.“We’ve also streamlined our processes, the ripple effectof which is that we’re able to run a tighter shop. For thefirst eight years of trading, there were only five people runningthe business. Now we are over 400 people, so in our earlydays it was difficult to efficiently manage the business.”WORDS graeme scalaMiddle managementThe result is that Integr8 IT introduced an executive managementteam (exco) made up of the five directors and shareholders, and whatStrydom calls a divco, a regional divisional management team. “Byhaving a mid-level managing the company and staff, it has becomeeasier for everyone to focus on their respective areas. Now we havepeople and processes and have formalised the structure within the8