OBA - How to Create an Order - Royal Mail

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5. Click on ‘Update Order’ to updatethe screen with your chosen productinformation.6. Enter the mailing information byclicking on the ‘Details’ button. Tellus about your mailing includingnumber of items sending, weight,class, format etc.7. OBA will prompt you to supplyspecific information for theproduct you are using.In the example shown we are posting1 st and 2 nd Class inland items, (STLproduct code).If you have contracted to only one classof service, then the ‘Service RegisterOccurrence’ field will auto-populate.If it does not auto-populate and youneed to check what you should enter,you can use the OBA webchat or call08457 950 950.Once you have entered all theinformation we need, click on the"Check" button, which will ensurethat the mandatory fields arecompleted correctly and then click onthe "Accept" button. If you are confidentthat the details are correct, you can justclick on "Accept" at the bottom of thepage. You will be taken back to themain order page.
Continued.....NB You will not be able toconfirm the order until the mandatoryfields are completed. Messages willappear if there are any errors. Toamend the errors, simply use the"Reset" button on the relevant sectionand enter the correct data, and clickon "Accept" again.8. Additional reference fields:If you click on the ‘Expand’ button, youwill see further optional fields that youcan use to add customer references,notes or a Department. To use theDepartment field, you must first set itup within the Administration tab. TheAdministration section ofwww.royalmail.com/obahelpcentrecontains a step by step guide on howto set up departments.You must complete one line ofinformation, following steps 1 to 8,if you are sending mail by differentservice, class or different formats.Save your order throughout the dayIf you add to your order throughoutthe day we strongly advise you save itregularly, don’t worry, you cancontinue to make further amendsthroughout the day. Also, by savingyour order if you leave your computeryou can protect the data alreadyConfirm your Order.When you are finished, click the‘Confirm order’ button.We need you to confirm your orderbefore your mail is collected so youcan print a copy and pass to yourcollection driver when he arrives.
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