Coveo-Intranet-of-Everywhere-Webinar-Slides

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Defining the Long Tail…and how it changes the KM paradigmThe radical impact of reachingniche information or goodsAthe HEADunconstrained by physicalboundaries.The internet changed the world by enablingpeople to tap into the Long Tail of everything.[from a Wired article by Chris Anderson,since expanded into a book.]Bthe TAIL
From Pareto’s 80/20 to the 98% ruleAs Amazon and Netflixadded more titles, theysimply sold more.What would your organization achieve,if it were able to reuse 98% of its knowledge,at least a handful of times each quarter?• Save more lives…• Better compete…• Innovate faster…• Onboard faster….• Delight customers and employees alike….
Page 1: The Intranet of EverywhereDeploying
Page 4 and 5: Search & Relevancetechnology - solu
Page 6 and 7: Intranets…a long history1989: Ber
Page 8 and 9: Challenge: Connecting Workers with
Page 10 and 11: Challenge: Connecting Workers with
Page 12 and 13: 25 Years Later: Connecting Workers
Page 14 and 15: The Present Reality• 61% of knowl
Page 18 and 19: PopularityThe Long Tail of Knowledg
Page 20 and 21: Embrace Diversity…we must be able
Page 22 and 23: Embrace Diversity: The Intranet of
Page 24: Intranet of Everywhere: Key Capabil
Page 27 and 28: Knowledge Delivered in the Course o
Page 29 and 30: Knowledge Delivered in the Course o
Page 31 and 32: Knowledge OptimizedUnified Experien
Page 33 and 34: Empowered Customers

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