parkland health & hospital system code of conduct ... - EthicsPoint

There are words and phrases that raise “red flags” about potential problems and shouldsend a warning signal to you. The following are examples of such words and phrases: “Well, maybe just this once.” “Everyone does it.” “No one will ever know.” “Shred that document -- no problem.” “No one will get hurt.”Integrity LineAlthough we encourage use of the reporting process outlined above, we understand thatthere may be some circumstances when you may not feel comfortable reporting concernsin this manner or the concern cannot be addressed through the normal reportingprocesses. It is for such circumstances that we have established the Parkland IntegrityLine.To ensure that you are not discouraged from filing a report, we have partnered with athird-party vendor to provide a comprehensive and confidential means of reportingpotential concerns and violations. The operators of the Integrity Line are trained to assistyou in reporting questions and concerns. The toll-free telephone number for theParkland Integrity Line is (800) 351-0093 and the web address iswww.parklandintegrityline.ethicspoint.com.Reports made to the Integrity Line will not be traced or recorded. You have the option toreport anonymously, if desired, however, doing so may limit a full investigation. Havingthe contact information of the reporter is very helpful in addressing most concerns. If youprovide your name and contact information, your identity will be protected to the extentallowed by law and to the extent that it does not hinder the investigation. Reports made ingood faith to the Integrity Line will not result in disciplinary action or retaliation againstyou.All reports will be forwarded to the Office of Corporate Compliance & Ethics forinvestigation. Each matter will be fully investigated on the merits and, depending on theresults of the investigation, appropriate action(s) will be taken.Non-Retaliation PolicyParkland recognizes that a critical aspect of its Compliance & Ethics Program is theestablishment of a culture that promotes prevention, detection, and resolution of instancesthat do not conform to federal, state and private payer healthcare program requirements,as well as the organization’s ethical and business policies. To promote this culture, astrict non-retaliation policy has been established to protect employees who reportconcerns in good-faith from retaliation.No disciplinary action or retaliation will be taken against you when you report in goodfaith a perceived issue, problem, concern, or violation (by others) to management, HumanResources, the Office of Corporate Compliance & Ethics, the Parkland Integrity Line, orParkland Code of Conduct & Ethics-April 201220