2013 Catalog PDF - Tri-C Club Supply

Celebrating 35 Years in Business ...We found our customers value professional customer service, immediate delivery,product availability and selection, more than they value gimmicky discounts orschemes. Consistent, fair pricing is the name of our game at Tri-C Club Supply! noorder is too small, no order is too big! everyone is treated fairly.over the years, we have been told that our customers TrUST in us to provide theproduct and service they need at a fair price, which is why we are honored withrepeat business month after month, year after year, 35 years to be exact!Thank you!It’s not about our competitors, it’s about servicing our customers!Phone toll-free: 1-800-274-8742FAX: 1-800-274-8262WEB Orders: www.duffysTriC.comEmail us: CustomerService@duffysTriC.comall major credit cards accepted; terms possible.Hours: Monday - Friday, 9:00 am to 5:00 pm, eSTSHIPPInG and reCeIVInG GUIdeLIneSPlease read to save you time, money and hassle.MerCHandISe reCeIVed FroM UPS:• If any package shows damage or rough handling, carefully inspect merchandise to make sure it has arrived in good condition.• If there is a damage problem, refuse to accept the damaged package with the carrier immediately.• Multiple box shipments may be delivered at different times. If all of your shipment does not arrive, please allow time for the carrier todeliver complete. If you do not receive the remaining shipment by the following business day, please contact Tri-C Club Supply.• Do not judge the writing on the outside of the package as its only content; sometimes numerous products are packed in one box.MerCHandISe reCeIVed FroM CoMMon CarrIer (on a PaLLeT):• Your receiving clerk must count all packages on the pallet and note on the Bill of Lading the actual number of packages received.• Any noticeable damages must be noted by your receiving clerk on the Bill of Lading at the time of delivery and endorsed by the carrier.Please immediately contact Tri-C Club Supply.• If these procedures are not followed, Tri-C Club Supply cannot be responsible.reTUrn PoLICY:• Contact Tri-C Club Supply Customer Service at 1-800-274-8742 immediately to report damage, shortage or refusal of shipment.• Before shipping merchandise back to Tri-C Club Supply, mark all cartons with your account name, address, city, state and zip code.CondITIon oF SaLe:• Michigan sales subject to 6% tax. Sales made for resale are tax exempt but a signed resale certificate must be furnished. We do notcollect tax for other states. If tax is applicable, remit directly to your state.• Title for merchandise passes to the customer when it leaves our warehouse, regardless of liability for transportation or insurance claims.• Prices subject to change.• Customer is responsible for collection fees, court costs, and attorney fees to collect unpaid account balances.How many business days will it take to receive my order?Free Shipping onqualified Minimumorders!Tri-C Club Supply believes in not inflatingproduct prices to cover “free shipping” onany size order; as we all know, there is “nosuch thing as a free lunch”.By having a free-shipping order minimumrequirement, large orders are notpenalized with higher pricing tocompensate for free shipping on smallorders. Call us for details on our freeshippingorder minimum.We deliver within days to most locations inthe Continental United States of america!Outside Michigan 800.274.8742 • Local 734.425.8990 • Fax 800.274.8262 • www.DuffysTriC.com • customerservice@duffystric.com