BCM Challenges in Indian Banking Industry - DRI-India

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Managing ContinuityOutsourced Functions• Outsourcing is contracting with another company or person to do aparticular function.• Almost every organization outsources in some way for multiple reasons• Normally, the function being outsourced is considered non-core to thebusiness• Managing continuity in outsourcing becomes more challenging especiallywhen functional activities are being done in a different country (called offshoring), since that involves language, cultural and time zone differences• Organisations & regulators are now looking more closely at social &political risks including financial stability at the off-shored location• Un-coordinated BC arrangement between “offshored” and parent “send”locations gives rise to false BC assurance© 2012, www.periculum.in Internal26
Managing ContinuityOutsourced FunctionsWith a view to have effective BCM for outsourced functions, following must beconsidered :-• A realistic analysis of BC capability must be done before a function is outsourced• Depending on criticality of service provided, BC arrangement and their measure ofeffectiveness must be incorporated in the SLAs• BIA at off-shored location must consider impact of local disruption on “send” site• If BC Strategy is “Revert to Send”, then its efficiency must be regularly tested• Organisations must think “Right Shoring” - Right location, right service levels,acceptable risks and retaining critical mass of key capabilities to provide bestpossible customer experience.• Both parties must participate atleast once a year for an end to end integrated BCtests© 2012, www.periculum.in Internal27
Page 1: BCM - Challenges in IndianBanking I
Page 6 and 7: High Level Principles of BCBasel- I
Page 8: BCM Challenges in Indian Banking In
Page 11 and 12: BCM Challenges in Indian Banking In
Page 13 and 14: Core Banking System• Gartner defi
Page 15 and 16: Recovery Plan Considerations for Co
Page 17 and 18: CPSSPayment & Settlement• Committ
Page 19 and 20: RTGS• The acronym 'RTGS' stands f
Page 21 and 22: RTGS & NEFTPayment & Settlement•
Page 23 and 24: ATMs• Automated Teller Machine is
Page 25: Key HR Recovery Challenge for Banks
Page 29 and 30: BC Challenges - Testing of BC Plans
Page 31 and 32: Major Challenge - Embedding BC Cult
Page 33 and 34: Embedding BC CultureTraining & Awar
Page 35 and 36: Summary of Key Challenges• Approa
Page 37: Thank YouFor feedback/suggestions :

BCM Challenges in Indian Banking Industry - DRI-India

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