Catalogue - Paul Christian Rare Plants

PAUL CHRISTIAN - RarePlantsTERMS OF BUSINESS AND OTHER INFORMATIONORDERING is simpleBY POST to: Paul Christian, P.O. Box 468, Wrexham, LL13 9XR, U.KBY TELEPHONE (01978) 366399 Office hours 9.00am to 4.00pm (GMT) Monday-FridayCredit card orders can be made by telephone during office hoursOut-of-hours or at weekends, the office is not staffedOrders may be left on our answer-phone - please leave a messageBY FAX (01978) 266466 at any time, quoting your card number, expiry and security numberINTERNET http://rareplants.co.ukYou can order direct on the web using our shop with secure ordering facilitiesCHEQUES Cheques, to either “RarePlants” or “Paul Christian”, in £ sterling only pleaseWe no longer accept cheques in € or $ sorry.CARD PAYMENTS We take Visa family, MasterCard, Maestro (not Amex, not Paypal)Please quote the following - we need all five to process your order1/ Cardholder’s name 2/ Statement address 3/ Card number 4/ Expiry date 5/ Security numberPOST & PACKING UK: Please add £6.60 for UK (optional, signed-for delivery, is £2 extra)EC: & Switzerland add £9.50 (optional, signed-for delivery, is £5 extra)Non-EC European countries and Rest of World, postage is 10%, + health--certificate at £18 per orderINVOICES We do not issue invoices, terms are strictly payment with order onlySUBSTITUTES We do not normally substitute, if you say we can, then this will help to speed yourorder if we have crop failures. Substitutes are always of equal, or higher, valueDESPATCH Dormancy determines despatch date but a few general guides are as follows :late August onwards for Galanthus, Autumn Crocus, Colchicum, Sternbergia.mid September Spring Crocus, Corydalis, Fritillaria and Tulipa etcOctober-November Lilium & PaeoniaWe want to get your plants to you quickly but we ask for your patience.During our busy period every enquiry delays an order.RISKOptional insurance is available on signed-for deliveries, please ask for prices.ON RECEIPT Unpack and check your plants on arrival, even if you don’t intend to plant them atonce. They are packed to last a week but further storage may harm them. Never,ever, put them to one side to check or plant later! This will only harm your plants.PROBLEMS If any plants are in any way unacceptable to you when they arrive, send them backat once. I repeat send them back, don’t struggle on if you are unhappy. We like tosort a problem at once. We want you to be satisfied with your purchase and comeback to us each year. Plants are replaced without question as long as they arereturned straight away. We also refund the return postage. Once accepted then theresponsibility for care and survival must pass to you. We do not accept returnsweeks or months later. We do not replace or refund plants unless you return them.NAMING We constantly monitor stocks for correct naming and pride ourselves on this.We are only human and the rare mistakes that do occur will always be rectified.VISITORS We are Mail Order Only. We do not accept visitors under any circumstances.MISCELLANEOUS We send the best plants we can produce. We would hope that they are floweringsizedand we strive for this, but this is not always possible. In addition most of ourplants are natural species which just do not reach the obese size of garden centrehybrids. We try and advise size in this list and on our websiteAll catalogue prices are in pounds sterling (£) per single bulb unless otherwise stated$ and € prices are available on our website 43