<strong>Call</strong> <strong>Sign</strong> <strong>April</strong> 20<strong>13</strong> Page 8The December 2012 issue of <strong>Call</strong> <strong>Sign</strong> containedan article on Dial-a-Cab driver JohnWard (R88) and told how he probablyhelped to save many lives following a badaccident on the A<strong>13</strong> in Essex in September2010.Last November at Snaresbrook CrownCourt, Judge Patricia Lees, praised John’sactions and said that despite his owninevitable shock, he parked his cab acrossthe A<strong>13</strong> following a bad accident that leftdebris strewn across the carriageway inorder to get oncoming traffic to slow down.He also ran to try to help the victim of theaccident, desperately trying to free him untilhe realised there was nothing he could do tosave him. At the same time he dialled 999 toget the emergency services out.John also persuaded the driver of an articulatedlorry to block the road to help alertoncoming traffic and to try to minimise thechances of any further serious injuries oreven loss of life.The Judge commended John for hisactions and awarded him £500 from theSherriff ’s Fund “as a small token of theappreciation of the public.” She called itas an act of selfless bravery.John had been travelling home after workalong the A<strong>13</strong> eastbound towards the M25 ataround 1.15 in the morning and was in themiddle lane of the three-lane carriageway.Aware of speed cameras he kept to a steady40mph. Suddenly a BMW 640 coupe with thedistinctive registration of P1MP R undertookhis cab at an estimated 80 mph. It thenturned left into a BP fuel station just afterthe A406 junction and John forgot about itand carried on his way home. Then as heapproached Rainham Marshes, still sitting inthe middle lane and keeping to the newspeed limit of 70 mph, the BMW came out ofnowhere and overtook John on his offside atan ultra-high speed. In fact John described itas being unbelievable with the court callingit around 155mph!John soon forgot about it and continuedon towards the M25 junction where theroad sweeps left on a long bend and overthe brow of a hill. As he reached the bottomof the hill, he saw the same BMW badly damagedhaving been in collision with anothercar and the wreckage covering the carriageway.John described the scene as one resemblingthe scene from a disaster movie.He pulled his cab across the lanes at ninetydegrees to the hard shoulder and put hishazard lights on. The BMW driver seemedunhurt, but the other car was laying stationaryat a 45 degree angle to the road, facingup the banking some distance ahead. Theimpact was so severe that it had been damagedbeyond recognition. He tried franticallyto pull the driver’s door open in casethere was any explosion, but the accidentwedged it too tight. John could also see thatthe driver was almost certainly dead. Heeven tried smashing the windscreen with apiece of concrete, but it was no use.He stopped another taxi to help block theroad as traffic was still speeding past at70mph. One car skidded as it hit some flotsamand collided with the central reservationbarrier, coming to a stop in the middleNow it’s a visit to Parliament Square and to be one of justeight in two years...DAC HERO NOW GETSCOMMENDATION!John with his award presented at theUK Supreme Courtof the one lane that remained open! Thenthe truck came along and John asked the driverif could park sideways across the entirethree lanes of the carriageway to block theroad completely - something the truckerspeedily did.John told <strong>Call</strong> <strong>Sign</strong> at the time howamazed he had been at the lack of any apparentcare the BMW driver, 25-year oldShehzad Munir and his girlfriend showedas the other car driver, Sukhpreet SinghChimber - a 30-year old father of threeyoung children with a wife expecting theirfourth child – laying immobile in the wreckage.Munir was later found guilty by jury ofdangerous driving and jailed for seven years.He was also banned from driving for eightyears.On February 15 this year, John wasawarded a certificate of bravery fromthe High Sheriff of London at the UnitedKingdom Supreme Court in ParliamentSquare. The formal ceremony was witnessedby many dignitaries including theChief of Police, several MPs and HighCourt Judges. John’s award was one ofjust eight presented over the past twoyears and his was the only one where hisbravery had also involved saving lives.John told <strong>Call</strong> <strong>Sign</strong> after the prestigiousceremony: “I feel very humble and whilstthere is a sense of pride in receiving theaward, there is the sadness in thinking ofMr Chimber and his young family whoselives were wrecked by a young man in asports car showing off to his girlfriend...”John’s humility should not disguise thefact that whilst he could do nothing to savethe life of Mr Chimber, there are probablypeople alive today who might have died hadit not been for him.Cover pic: John at the presentation withUnder Sheriff of London John Hargrove andthe Assistant Commissioner of the Met PoliceChris Allison.Dial-a-Cab Credit UnionEver needed money quickly but were anxious aboutvariable bank interest rates?Well wonder no more! If you are a subscriber, journeyman ormember of staff at Dial-a-Cab, then you qualify to join theDial-a-Cab Credit Union. Any member of your family residingat your address also qualifies for membership!Then if you are over 18, have been a member of the Credit Union forover 3 months and have established regular savings, you can borrowup to 3 times your total savings…The cost?Just 1% per month on the outstanding balance (or APR of 12.7%).Loans can be paid back early AND there can be an annual dividend on your shares.The question is: Can you afford NOT to be in it…?<strong>Call</strong> us on 020 7729 8171 or 020 7749 0585Members of the Financial Ombudsman ServiceMember’s funds protected up to limit set by the Financial Services Compensation SchemeDaC Credit Union Ltd, Peterley Business Centre, 472 Hackney Rd E2 9EQAuthorised and regulated by the Financial Services AuthorityRegistration number 2<strong>13</strong>263
<strong>Call</strong> <strong>Sign</strong> <strong>April</strong> 20<strong>13</strong> Page 9Two drivers inside this issue have written abouttheir taxis ‘passing’ experiences. According toKen Aisthorpe (ex-T49), not one of his severalcabs had failed under the SGS administrationand he refers to the outgoing testers as one ofthe best things to happen to the cab trade inrecent years. He says that the new system oftwo MOTs and a visit to NSL will end up costingthis trade far more than it ever did underSGS.On the other hand, Jonathan Raymond(S39), claims that the experience of his MOTand visit to NSL at Staples Corner was extremelypositive and that if it is a sign of things tocome, then this partnership could be excellentnews for the taxi business. Stephen Berndes(R14) in his regular <strong>Call</strong> <strong>Sign</strong> column agreeswith Jonathan’s assessment.So <strong>Call</strong> <strong>Sign</strong> posed two pertinent questionseach to both LTPH Director JohnMason and NSL Chief Executive MarkUnderwood...To John MasonWhy was the SGS partnership ended? Was it acase of getting the cheapest quote? And why dotaxis need two MOTs and a visit to NSL? Couldn’tthere have been just one of each?John Mason replies:Well firstly, I am pleased to hear that Ken feltthat the regime provided under SGS was one ofthe best things to happen to the cab trade inrecent years. I am sure Ken will be pleased tohear that all of the testers that worked with SGShave transferred to NSL under the new contract.I can assure him and all your readers thatTfL and NSL are fully committed to improvingthe service even further.It’s great to hear that Jonathan’s experiencewas positive and I thank him for his comments.We acknowledge that there have been someteething problems in the first weeks and particularlyin the first few days, but overall thefeedback from the trade has been positive andmost taxi vehicle inspections are now takingbetween 20 and 30 minutes to complete. Aswith the introduction of any new service, therewill always be challenges to overcome as staffgain the practical experience of using the newsystems and processes but we have noticed areal improvement in end to end inspectiontimes in the past few days.Under European law, public bodies like TfLcannot just have endless contracts that have noexpiry date. It is entirely appropriate that thereare times when the entire service is reviewedand retendered to ensure the opportunity toreview what is being offered in an effort toimprove it further through new innovation andtechnology. The SGS contract was expiring inearly 20<strong>13</strong> and could not be extended further.Through the retendering process we sought toachieve the right balance of quality of serviceand cost and NSL were judged through the tenderevaluation to be the best bid at the end ofthis process and were subsequently awardedthe contract.The introduction of two MOTs for taxisplus the simple taxi specific check by NSLwas one of the outcomes from the Mayor’sAir Quality Strategy announced back in2012. Readers may recall the original proposalwas to introduce a 15 year age limitfor taxis in 2012 moving to a 12 year ageQUESTIONS TO LTPH AND NSLlimit in 2015. Through TfL and the Mayor’sextensive dialogue and discussions withtrade representatives (which included Diala-CabChairman Brian Rice), it was madevery clear by the trade that a 12 year agelimit would be totally unacceptable.Through those discussions and the consultation,it was felt that a 15 year limit coupledwith two MOTs in order that taxi emissionsare checked twice, rather than once a year,was the most appropriate way to proceed.I know that some taxi drivers feel that thischange is unfair and expensive, but I do thinkthey should put it into context with other largeUK cities. For example, in Manchester theannual taxi inspection costs £398 for taxisunder 7 years old, in addition to two MOTs thatcan only be undertaken at the Council’s MOTtest station at £55 each. If a taxi is over 7 yearsold, it costs £460 as well as 3 MOTs per annum.I think our fee of £102 from 2 <strong>April</strong> 20<strong>13</strong> tohave a test at one of six centres and the abilityto get MOTs done at any VOSA approved centre(which in many cases garages offer for freeas part of a service) is pretty good value bycomparison.While your readers may not fully agree withthe changes we have made, I am confident thatin years to come they will have fully embracedthe new service and new testing regime, as wasthe case when the service was initially outsourcedfrom Penton Street to SGS.To Mark UnderwoodNSL have now seen a number of taxis, so inthat short period what have been your views ofthe London licensed taxi business, the generalcondition of the vehicles we drive and do youhave any advice that would make the passingexperience as easy as possible?Secondly, in March last year <strong>Call</strong> <strong>Sign</strong>’sPCN guru, Barrie Segal, reported in thismagazine the story of NSL parking attendantHakim Berkani who claimed in court that hehad lost his job because he refused to followinstructions from NSL to issue a daily quota ofat least ten PCNs per day. Mr Berkani wonand received £20,000 (Wardens operate PCNquota system - March 2012 issue).Whilst we understand that the departmentsare not connected other than being part of thesame organisation, the news wasn’t a particularlyencouraging introduction. What can youoffer us regarding the future relationshipbetween NSL and the taxi trade to make usbelieve the Berkani case to be an exception?Mark Underwood replies:Comparing the inspection results from our firstfew days of operation against historical inspectionresults and taking into account the changesto the inspection regime, it is apparent that thetrade has taken significant steps in ensuringtheir vehicles are both safe to be in and pleasantto use. We are also grateful for the patienceshown by those drivers who have attended for atest as we worked our way through some minorteething problems and, in general, we havebeen delighted by the friendliness of those driverswho have attended our inspection centres.Top tips for passing first time are:* Double check you have all required documentsand that they are valid – the majority offails are document related* Arrive slightly earlier than your appointmenttime, but not too early as you will probablyend up waiting until your original appointmenttime.* Make sure your vehicle is roadworthy!With respect to the second part of yourquestion, we were extremely disappointedwith the Tribunal’s finding on this particularinstance as I think it casts things in rather adifferent light when you consider that NSLused to be NCP, which was the only parkingmanagement company that lobbied the governmentto take PCN targets out of the business.We were successful in doing this andtargets have been illegal for some time now.I should also say that we don't gain any profitor any other commercial benefit from thenumbers of PCNs issued, in fact if we issue anincorrect ticket then we can be penalised fordoing so.Our civil enforcement officers though dowork hard, and they are fair in the consistencywith which they enforce a council's parking regulations,which are in place not just to improvetraffic flow but safety too. I am sure <strong>Call</strong> <strong>Sign</strong>’sreaders would not want lots of illegally parkedcars blocking vital kerb space and busy trafficroutes.We are working hard to engage with cabbies(and private hire drivers) and are always responsiveto what they have to tell us. It's the only wayany firm gets to grow in all directions. We alsorecognise that here in London we are incrediblyfortunate to have the world's best taxi drivers,and we're glad to be helping them stay that waythrough the vehicle checks we have in place.Our thanks to John Mason and MarkUnderwood...