Administration & PolicyAlways use current enrollment,credentialing <strong>and</strong> contractingdocumentsOnly current versions accepted after July 1<strong>Wellmark</strong> has various documents for providers to use when requestingparticipation in <strong>Wellmark</strong> networks <strong>and</strong> for maintaining demographic <strong>and</strong>practice information once approved. It is important that providers use currentversions of applications, the addendum, <strong>and</strong> supporting documents. Althoughyou may save copies for your convenience, we advise that you update yourcopies at least annually, as <strong>Wellmark</strong> requires the most current versions.Beginning July 1, 2013, <strong>Wellmark</strong> will only accept the most current versionof applications, addendums, <strong>and</strong> contracts. If a noncurrent document issubmitted after July 1, <strong>Wellmark</strong> will return all documents to the requestorunprocessed with explanation.It is importantthat providers usecurrent versionsof applications,the addendum,<strong>and</strong> supportingdocuments.Use the Statewide Universal Practitioner/Facility Application when:1. It is the provider’s first time applying for participation; this is true whetherthe provider wants to be listed in the <strong>Wellmark</strong> directory or not, except forhospital-based providers. (See the Professional Provider Application belowfor additional information.)2. A hospital-based provider is adding a non-hospital-based location with theintent to provide non-hospital-based services.3. A facility or entity wants to provide services eligible for benefitconsideration, but does not want to participate in <strong>Wellmark</strong>’s networks as aparticipating provider.Use the Professional Provider Application (short application) when:1. The provider is already credentialed with <strong>Wellmark</strong> <strong>and</strong> is enrolling at anadditional location, whether under the same or a different tax ID.2. The provider is enrolling with <strong>Wellmark</strong> as an emergency departmentprovider <strong>and</strong> practicing as an ED physician.3. A hospital-based provider 1 does not wish to be listed in the<strong>Wellmark</strong> directory.4. A non-credentialed provider wishes to submit claims, but does not wish toparticipate in any networks.A <strong>Wellmark</strong> addendum is required each time a Universal Application issubmitted. Both documents should be submitted together.Access current application forms, addendums <strong>and</strong> contracts at <strong>Wellmark</strong>.com(Provider >Credentialing <strong>and</strong> Enrollment)1To be considered hospital-based, the provider should practice exclusively at a hospital or afreest<strong>and</strong>ing facility. For details, see the “Contracts <strong>and</strong> Credentialing” section of the <strong>Wellmark</strong>Provider Guide at <strong>Wellmark</strong>.com (Provider > Billing Guides).8 | blue<strong>Ink</strong> April 2013
Claims & CodingDo you make house calls?New code for PTs introduced for treatment at worksitesThe American Physical Therapy Association’s (APTA) request for a new placeof service (POS) code to indicate that a physical therapist (PT) deliveredservices at a patient’s worksite was recently granted by the Centers forMedicare <strong>and</strong> Medicaid Services (CMS). POS codes are 2-digit codes placedon health care claims to indicate the setting in which a service was provided.The new code became available for use effective Jan. 1, 2013. For Medicaidclaims, it became effective April 1, 2013.The new code, POS 18, is named “place of employment-worksite.” Per thedescription, the code should be used when physical therapy is delivered at“a location, not described by any other POS code, owned or operated by apublic or private entity where the patient is employed, <strong>and</strong> where a healthprofessional provides ongoing or episodic occupational medical, therapeuticor rehabilitative services to the individual.”Examples of situations in which POS 18 can be used include, but are notlimited to:iiJob-site analysis to identify potential accommodations — patientpresent <strong>and</strong> participating in the service.iiJob coaching to improve biomechanics at the worksite — patientpresent <strong>and</strong> participating in the service.iiPhysical therapy evaluation <strong>and</strong> treatment at the worksite.iiFunctional capacity evaluations at the worksite to determine theworker’s ability to perform specific job duties.Currently, PTs are likely to report POS 99, known as “other place ofservice,” when delivering services at the worksite.<strong>Wellmark</strong> accepts POS 18, but determined that services billed appropriatelywith POS 18 will not be covered, as these services are specific tooccupational issues <strong>and</strong> are not covered under the member’s health plan.CMS maintains POS codes used throughout the health care industry. Foradditional information about POS codes <strong>and</strong> to obtain an updated list ofcodes, visit the CMS website, CMS.gov.Send credentialing, enrollmentmaterials to Des MoinesDelivering to the wrong address delays the processCredentialing materials <strong>and</strong> applications for participation in <strong>Wellmark</strong>’snetworks, both in Iowa <strong>and</strong> South Dakota, are processed at our DesMoines office <strong>and</strong> should be mailed to the address on the forms:<strong>Wellmark</strong> <strong>Blue</strong> <strong>Cross</strong> <strong>and</strong> <strong>Blue</strong> <strong>Shield</strong> of IowaPO Box 14509Des Moines, IA 50306-3509Please do not deliver or mail these materials to our South Dakota orregional Iowa offices.Online PCRs coming soonPaper versions to be eventually phased outThe days of wasting paper <strong>and</strong> time dealingwith hard copy provider claims remittanceinformation will soon come to an end. Providerstold us they wanted an electronic solution <strong>and</strong><strong>Wellmark</strong> listened. Here’s what you need to knowabout our upcoming Online PCRs:ii<strong>Wellmark</strong> will soon add a feature to theProvider portal on <strong>Wellmark</strong>.com, whichallows providers to access Online PCRs.iiWe think you’ll like the electronic option. Thenew Online PCRs will be available as fullysearchable PDF documents. Even better, theymay be downloaded <strong>and</strong> saved locally.iiYou will also be able to use the website to stopdelivery of paper PCRs.iiEventually, paper-based PCRs will no longerbe mailed or faxed. Instead, providers willonly be able to access Online PCRs through<strong>Wellmark</strong>.com.The new Online PCR feature is just one morereason to register with <strong>Wellmark</strong>.com! Thank youto all the providers who encouraged us to addthis Web enhancement.Accessing benefit accumulationsonline just got easierPhysical medicine providers need fewerclicks to get the information they needWe recently discovered that the “View MoreAccumulations” button on the “Check PatientEligibility & Benefits” section of our Providerportal was a bit tricky to find. To make it easierfor the physical medicine specialists who relymost on this function, we recently set this pageto automatically exp<strong>and</strong> the list of accumulatedbenefits. Whether you’re a physical therapist,occupational therapist, speech therapistor chiropractor, you now have fewer clicksto find what you’re looking for. In addition,providers can now print or download a record ofaccumulated benefits for their patients.April 2013 blue<strong>Ink</strong> | 9