Workplace Rehabilitation Provider Annual Self-Evaluation Provisions

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In this instance, the provider must submit the following documents to WorkCover Tasmania forapproval:evaluation plan (must be submitted and approved before undertaking the self-evaluation)self-evaluation reportany corrective action plans or evidence of progress towards achievement documentation.There is no requirement to submit a Declaration of Conformity.Evaluation CriteriaThe evaluation criteria for self evaluations are the Conditions of Approval and Principles ofWorkplace Rehabilitation as described in the National Framework.The WorkCover Tasmania Board has omitted or amended some elements of the National Frameworkthat it has determined not to be required for Tasmanian workplace rehabilitation providers asfollows:Principles of Workplace Rehabilitation4.1.4(d) Durability of employment is confirmed 13 weeks after placementOmitted4.4.1 Minimum qualification requirements Amended (see info sheet RP-3)Monitoring of Provider Performance5.3.1 Provider annual self-evaluation competencies Amended (see info sheet RP-4)Conditions of Approval6.(2) Minimum qualification requirements Amended (see info sheet RP-3)6.(5) Case load requirement Omitted6.(6) Return to work rate OmittedAppendix 1 - FeesOmittedWorkplace rehabilitation providers wishing to deliver workplace rehabilitation services in additionaljurisdictions should refer to the relevant workers compensation authorities’ websites as elementsomitted or amended by Tasmania may still be required by other jurisdictions.Evaluation PlanningAdequate planning must be undertaken. Planning should set out the objectives and scope of theevaluation, and the methodology and resources to be used by the evaluation team.Evaluation ToolsThe evaluation tools are at the back of the National Evaluation Manual. The tools are as follows:Conditions of Approval Evaluation Tool: The evaluator uses the tool to assess and rate eachcondition as either conforming or non-conforming to the Conditions of Approval.Principles of Workplace Rehabilitation Evaluation Tool: An evaluation of a provider’s conformancewith Condition 1: Principles of Workplace Rehabilitation includes an assessment of the provider’spolicy and procedures and then an assessment of the provider’s operational documents, caserecords or awareness interviews.Determining Level of ConformanceWorkCover Tasmania adheres to the scoring methodology stipulated in the National EvaluationManual:The Conditions of Approval: The Conditions of Approval are scored as either complying or noncomplying.All Conditions of Approval must be met to maintain accreditation. However, thePrinciples of Workplace Rehabilitation (Condition 1) are scored differently to the Conditions ofApproval to allow room for continuous improvement.
Scoring the Principles of Workplace Rehabilitation: Each principle and its indicators (45 in total)will be assessed as either complying or noncomplying. Where a principle is assessed as noncomplying,there is a need for corrective action. The number of non-conformities identified againstthe Principles of Workplace Rehabilitation determines the corrective action/s to be undertaken bythe provider (see below).Corrective Actions for Non Conformance AgainstPrinciples of Workplace RehabilitationAs mentioned above, the number of non-conformities identified against the Principles of WorkplaceRehabilitation determines the corrective action/s to be undertaken by the provider.Up to 2 non-conformities identified – required action:Submit a continuous improvement plan for each identified opportunity for improvement 30 daysfrom the date the evaluation report is received.Between 3 and 6 non-conformities identified – required action:Submit a corrective action plan for each non-conformity identified 30 days from the date theevaluation report is received.Evidence of progress towards identified non-conformities to be submitted 3 months from the datethe evaluation report is received.7 or more non-conformities identified – required action:Submit a corrective action plan for each non-conformity identified 30 days from the date theevaluation report is received.Evidence of progress towards identified non-conformities to be submitted 3 months from the datethe evaluation report is received.A WorkCover Tasmania initiated evaluation may be conducted within 6 months from the date theevaluation report is received.Evaluation ReportThe evaluation report details evaluation conclusions and any further action required. Workplacerehabilitation providers under the Tasmania specific provisions must submit their evaluation reportto WorkCover Tasmania. The report shall include:findings and conclusions.opportunities for improvement.recommendations.emerging issues.Further details on evaluation reports can be found in the National Evaluation Manual.Corrective Action PlansWhere corrective action plans are required to be submitted to WorkCover Tasmania for nonconformityidentified against the Principles of Workplace Rehabilitation, this must be done within 30days from the date the evaluation report is received.Evidence of progress towards a conformity must to be submitted three months from the date thereport is received.A template for a corrective action plan is available on the WorkCover Tasmania website.This information is for guidance only and is not to be taken as an expression of the law. It should be read inconjunction with the Workers Rehabilitation and Compensation Act 1988 and any other relevant legislation.For more information contact WorkSafe TasmaniaPhone: 1300 366 322 (within Tasmania)(03) 6166 4600 (Outside Tasmania)Fax: (03) 6233 8338Email: wstinfo@justice.tas.gov.au December 2013
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Workplace Rehabilitation Provider Annual Self-Evaluation Provisions

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