update - Hotel Dieu Hospital

Leading Care. Changing Lives.
Volunteers on video
It was lights, camera and action
for HDH Volunteers when St.
Lawrence College (SLC) students
The SLC team scouted locations on
Feb. 7 and then got to work with full
filming gear over the following days
landed on site to record action in to capture the benefits of contribut-
the Gift Shop, Brockview Café and
Lottery Booth for a promotional
ing time and energy to Hotel Dieu.
video aimed at boosting volunteer “We need to end up with two one-
recruitment.
minute segments,” says student
John Leclair, “one that spotlights
The five young students—all the hospital areas where Volunteers
enrolled in the Integrated Market- contribute and another that speaks
ing Communications Program at St. to their achievements—the hours
Lawrence—submitted a winning contributed, funds raised and hospi-
video proposal last November to tal equipment bought.”
Jennifer Sawyer, Coordinator of
HDH Volunteers, including Info Desk Volunteer Ann Avis (left), recently braved scripts,
Volunteer Resources at Hotel Dieu.
cameras and microphones to tape two promotional videos in support of Volunteer
recruitment. Spearheading the project is a group of St. Lawrence College students including
(right, l-r) Avery Barnes, Ellen Thach and Josh Leclair. Absent from the photo
are students Ally Crouch and Melissa Kutz.
“This project fulfills a course
requirement for them,” she says,
“but there’s also a big commitment
among these students to create
awareness about our Volunteer
program. They want to make
something special to help us recruit
volunteers, particularly in the 55 to
65 years age bracket.”
Kudos for visibly living our mission
Hotel Dieu Hospital recently earned kudos for so visibly living its mission, values and spiritual
heritage. The praise came from Sister Rose-Marie Dufault, RHSJ, Director of Programs for
Catholic Health International, an organization dedicated to
preserving and enhancing Catholic identity, mission and
values in health care. It sponsors Catholic hospitals in New
Brunswick, Ontario, Illinois and Wisconsin.
Sister Dufault dropped in for a one-day site visit on
Jan. 24 to assess how Hotel Dieu communicates and
lives its values in everything from staff orientation
and education to personnel policies and corporate
documents. Her agenda also included touring the
hospital and—to witness our mission in action in
a patient care setting—also the Partners in Mission
Food Bank.
In a post-visit note (see sidebar), Sister Dufault
noted that staff and leaders reflected “to a
high degree the integration of Mission, Val-
ues and heritage” in the hospital and also
that our “Mission, Values and heritage
were very much ALIVE.”
Congratulations, Hotel Dieu!
update
Although they watched classmates
veer towards various charitable
organizations, members of the
video crew were drawn to promoting
HDH Volunteers for reasons
ranging from family connections to
the hospital to the realization that all
hands are needed when health care
dollars are tight.
“It feels good to be doing some-
Dear Dr. Pichora,
Just a note to say how much I appreciated
meeting with you and your team
leaders last Monday. I truly appreciated
your warm welcome and openness to my
questions.
It became quite evident to me that the Mission,
Values and heritage were very much
ALIVE within the hospital. The written
information available, the well displayed
artifacts, the orientation program, the
enthusiasm of the leaders and staff I met
reflect to a high degree the integration of
Mission, Values and heritage within your
institution.
Congratulations and kudos to one and
all! Thank you very much for the time
you gave me in your busy schedule. It was
deeply appreciated. Keep up the good work.
Sincerely,
Sr. Rose-Marie Dufault
Director of Programs - CHI
thing related to health care and to
be helping people make a connection
with Hotel Dieu through the
Volunteers,” says Ellen Thach. For
Avery Barnes, that bond kicked in
before filming started: “I feel connected
to the hospital now. This
2011 February
Monthly news & information for and about the Hotel Dieu Hospital community.
project is more meaningful to me
than just a course assignment.”
Jennifer expects the two videos to
be in the can and ready for recruitment
opportunities by this spring.
A job well done
Security Officers Pete Konstantonis and
Jeff Dewar recently received a sincere
thank-you from Urgent Care Centre staff
for acting quickly and decisively after
spotting an individual lying in a snow
bank near the Brock Street entrance of the
hospital. Although the person was not
very responsive, Pete and Jeff were able to
get him into a wheelchair and wheeled to
the Urgent Care Centre. Urgent Care staff
say the individual would likely have died if
left unattended in bone-chilling temperatures
overnight.
“We’re extremely proud of Pete and Jeff,
their willingness to always stop and take
the time to investigate situations and their
quick thinking in this particular instance,”
says Tracy Hughes, Supervisor of Security
and Life Safety Services at Hotel Dieu.
MISSION
IN ACTION