Richard Kimball of HEXL Interviewed by Vivian Van Dijk of EyesIn.com.pdf

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NEW YORK HEALTH What do you see as the negative and the positive aspects of this new trend toward telehealth? We believe we can bring costs down to 20 or 30 percent and improve the outcomes. This is significant. It can fundamentally change how we care for people in this country. What is the most fun part of your job? Working with leaders of various companies and helping them understand what the future looks like, and working with them to create new models for the future. It’s powerful to have these conversations with people, and watch the light come on and have them want to help see this grow. People are frustrated enough to want change, and we have the technology to change it and build a new program for the future. I find that very exciting, and it’s an important and profound time in the healthcare industry. In which way do you think a profession in finance/business and healthcare are different and/or similar? I think that finance and business, generally, are more analytical, left-brain types of activity. Healthcare has been an industry that requires the interpersonal, to create the appropriate solution for each individual, and I think that the reality is that the two need to be integrated, the analytical with the creative. I do not think that has happened very well or been pursued to its greatest potential. It’s a weird industry where supply drives demand. Where there are more hospitals and hospital beds, there are more services being performed. Do you aspire to collaborate in your profession with a creator from another innovative discipline? Or do you have a favorite company with whom you would like to work? I think that while there is much talk about information technology and data, there is much less understanding of the complexity of the healthcare industry. I think it needs a major influx of this talent, those smart creatives who can help the healthcare industry. I think there is a powerful symbiosis that can occur as we put healthcare people together with Silicon Valley folks, and that intersection will prove to be important. Do you follow any philosophical or psychological approach in your profession and/or daily life? When I was 19 I became interested in Buddhism and lived in Asia for many years. There I learned how people and business leaders integrated Buddhism into their daily lives and careers. There were a billion businessman, but they lived with a quiet, confident, serene way about them. Working on Wall Street for 26 years, I was able to come into all that with the same roundedness and peace, despite the environment. I think I showed the people I worked with a more gentle and respectful way of working than what most people in the industry lean toward. Some joked that I was the “Buddha Banker,” joking that I was always Zen, moving to the beat of a different drum. I was different in my sensibility, less confrontational and conflicting than most in the business are. I do meditate regularly, with my shrines in my homes, and do meditation retreats with my meditation teachers.
NEW YORK HEALTH What is your favorite hotel? Yes. I love all the Aman hotels, particularly the Amandari in Bali. The Aman resorts have done a wonderful job of understanding the local architecture and culture, and building their hotels to match and celebrate their local environments. What would be your ideal home? I want my homes to be serene. I have Buddhas, greenery and gold around, along with fresh flowers. Beautiful, uncluttered, elegant spaces are my style. Do you have any dreams for the future, personally or professionally? I think it is important to stay in the present. Not live in the future, but still have dreams. I have a dream of making a great impact on our society in healthcare. I think I’m onto something important and I’m excited to see what comes. I hope I leave a serene and gentle impression on the world. That’s my hope and objective.
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Richard Kimball of HEXL Interviewed by Vivian Van Dijk of EyesIn.com.pdf

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