Qualifications"

Service - not just ‘after sales’ support
Viron ® International’s Service concept includes:
Product Sales:
Viron never tries to ‘oversell’ a product that is not fit for purpose.
The philosophy is to cultivate and maintain customer
relationships on a long-term basis. This insures the continuity
of the company.
Application Support:
With products being designed within the organization, Viron
can offer Application Advice and Support Service. This includes
advice on product applications and problem solving
available from our Technical Support staff.
Customer Product Training: Even with carefully written Instruction Manuals there is
an important need for Viron ® International to offer after sales
product training. Such training can be carried out either at a
Viron ® International facility or at your chosen location. With
highly trained Technical Sales Personnel Viron ® International
prides itself in offering this service to our customers.
Product Service & Repair: From time to time even the best-engineered and manufactured
products require service or repair. Viron ®
International’s manufacturer representative network supports
you.
Personnel Training:
To compete in the world marketplace Viron ® International believes
it is important to recruit and train not only the best people
but also to insure that all staff are developed to the best of their
capabilities. This involves a structured training program, which
ultimately ensures that you, the customer, are supported in the
most professional way.
Customer Satisfaction:
All of the above is a result of interaction with you, our customer.
Viron ® International’s business is built on the foundation of
listening to the marketplace. It is therefore vital that Viron ®
International continues to listen to your feedback. From time to
time you may receive follow-up communication, which monitors
your views. Please, therefore help us to improve our service by
providing thorough and complete information.