VICTORIAN FARES AND TICKETING MANUAL

If a myki that is not registered has a myki pass loaded on it, only the person who first uses the
myki for a journey or an entry to a designated area so as to activate the pass is entitled to use
the myki for that journey or entry to a designated area and any subsequent journey or entry
to a designated area authorised by the myki while the myki pass is loaded on it.
If a myki that is not registered does not have a myki pass loaded, any person lawfully in possession
of the myki may use it for a journey or an entry to a designated area.
A myki may be used by more than one person but must be used by only one such person for the
whole of any journey and any related entries to a designated area or for the whole of any other
entry to a designated area.
Day Pass
A Day Pass may only be used by the person for whom it is issued.
Other tickets
Unless otherwise specified in another chapter in this manual, only the person who first uses a
ticket (other than a myki or a Day Pass) for a journey or an entry to a designated area is entitled
to use that ticket for that journey or entry and any subsequent journey or entry to a designated
area authorised by the ticket.
Damaged tickets and concessions
A ticket is invalid if:
(a) it has been altered, defaced or mutilated in any material particular; or
(b) it becomes, or has been made, illegible in any material particular; or
(c) information stored in or on the ticket in an electronic chip has been altered or destroyed
or made inaccessible in any material particular.
Evidence of a concession entitlement is invalid if the card or other document which constitutes
that evidence (other than a ticket):
(a) has been altered, defaced or mutilated in any material particular; or
(b) becomes, or has been made, illegible in any material particular.
V/LINE PICK UP AND SET DOWN RESTRICTIONS
A customer may only board a V/Line train at a metropolitan railway station if the V/Line train
service ends at a railway station that is not a metropolitan railway station.
A customer may only alight from a V/Line train at a metropolitan railway station if the V/Line
train service ends at a railway station that is a metropolitan railway station or with the
permission of an authorised person.
If a customer boards, or alights from, a V/Line train at a metropolitan railway station in contravention
of either of the two immediately preceding paragraphs, any ticket held by the customer is not, or
ceases to be, valid for the customer’s journey that consists of, or includes, the customer’s travel
in that V/Line train or for any entry to a designated area associated with that journey.
In the three immediately preceding paragraphs, ‘metropolitan railway station’ means a railway
station shown on the Melbourne Train Network Map in Chapter 9 (other than Ardeer, Deer Park,
Rockbank and Melton railway stations).
CHAPTER 2: TICKETING IN VICTORIA 13