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<strong>KPI</strong>: Cargo damage ratio<br />

MEASUREMENT PERIOD:<br />

Expressed on a quarterly basis (2009/Q1 = 2009.01.01 - 2009.03.31).<br />

Expressed per vessel for internal improvement and benchmarking as well as external communication<br />

PIs USED FOR CALCULATION:<br />

•Total number of damaged or lost cargo units during voyage<br />

•Total number of cargo units transported<br />

<strong>KPI</strong> Value Formula=<br />

Total number of damaged or lost cargo units during voyage<br />

Total number of cargo units transported<br />

<strong>KPI</strong> Rating Formula=<br />

<strong>KPI</strong><br />

Rating<br />

50(1<br />

<br />

<strong>KPI</strong><br />

Value<br />

<strong>KPI</strong><br />

2<br />

Average<br />

)<br />

<strong>KPI</strong>average is the average <strong>KPI</strong>value of the vessels in the data base<br />

σ is the standard deviation for the <strong>KPI</strong>value of the vessels in the database

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