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Kauffman Best Practices Project Final Report - The Chadwick Center ...

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<strong>The</strong> IHI Experience<br />

If we want to<br />

speed the pace of<br />

“spread” and close<br />

the gap from the<br />

early adopters to<br />

the traditionalists,<br />

we must understand<br />

the barriers.<br />

Seeking lessons from the experience of others, the <strong>Kauffman</strong> <strong>Best</strong> <strong>Practices</strong><br />

<strong>Project</strong> staff also reviewed the diffusion experience in other industries. <strong>The</strong><br />

most relevant analogue for the child abuse field proved to be healthcare and the<br />

work in spreading medical best practices. Of particular note is the work of the<br />

Institute for Healthcare Improvement - IHI (www.ihi.org), National Initiative<br />

for Children’s Healthcare Quality (NICHQ), the National Academy of Science’s<br />

Institute of Medicine (IOM), and the National Health Services (United<br />

Kingdom). Our review of the literature on spreading best practices<br />

confirms that a wide gulf in time exists between the development of a<br />

best practice and the adoption of it in everyday practice across the<br />

nation. Using IHI’s model (Berwick, 2003), best practices are developed by<br />

“innovators” and their ideas and models are then implemented elsewhere by<br />

“early adopters” who replicate and adapt the practice for their world. In the<br />

traditional model of “spread”, the experiences of these early adopters are later<br />

implemented by a number of others who, in time, form an “early majority”. As<br />

the practice is widely accepted and becomes commonplace, most others adopt<br />

the practice and are referred to as the “late majority”. <strong>The</strong> ultimate end of the<br />

continuum are the “traditionalists”, who only begrudgingly adopt the practice<br />

long after it has become commonplace.<br />

FIGURE 2<br />

Homer, MD-NICHQ 2003<br />

20

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