Landscaping

1. First things first
1.1 In these Terms, when we say:
1.1.1 you or your, we mean you, the trade customer;
1.1.2 we, us or our, we mean TradePoint; TradePoint
is a trading name of B&Q plc, a limited company
registered in England (Company No: 00973387),
whose registered office is B&Q House, Chestnut
Avenue, Chandler’s Ford, Eastleigh, Hampshire SO53
3LE, United Kingdom and whose VAT registration
number is GB 232 5555 75; 1.1.3 Delivery Terms, we
mean the terms that apply to our delivery services,
full details of which can be found in store and on
our Website; 1.1.4 order, we mean an order placed
by you for Product(s) in store, through our Website,
by telephone or using such other means as we may
permit from time to time; 1.1.5 our agreement, we
mean our agreement as defined in clause 2.1; 1.1.6
Privacy Policy, we mean our privacy policy, full details
of which can be found in store and on our Website;
1.1.7 Product or Products, we mean the goods
and products that we sell; 1.1.8 Scheme, we mean
the TradePoint Membership Scheme; 1.1.9 Terms,
we mean these terms and conditions of sale; and
1.1.10 Website, we mean the website (www.tradepoint.co.uk)
that is operated by us or on our behalf.
1.2 These Terms set out the basis on which we may
sell Products to you as a Scheme member. Subject
to clause 3.3, by submitting an order for and/or
purchasing any Product, you are indicating your
acceptance of these Terms and you agree to be bound
by these Terms. If you do not accept these Terms, you
will not be able to order or purchase any Products
from us.
1.3 Any standard terms which appear on your orders or
your other documentation or communications shall
not apply to our sale of Products to you.
1.4 These Terms are only in the English language.
1.5 If you view these Terms via our Website, you should
print a copy of these Terms or save them to your
computing device for future reference.
2 Your agreement
2.1 Any orders you place and purchases you make of
Product(s) are subject to these Terms, our Privacy
Policy, our Delivery Terms (where relevant), and
any additional terms that apply to any quote we may
give or any promotional or special offers (together
our agreement). Our agreement constitutes the
entire agreement between you and us. You can find
the latest version of all our terms in store and on the
Website. You acknowledge that you have not relied on
any statement, promise or representation made or
given by or on behalf of us which is not set out in our
agreement. Nothing in this clause limits or excludes
liability for fraud or fraudulent misrepresentation.
2.2 You confirm that you have authority to bind any
business on whose behalf you enter into our
agreement.
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3 Buying from us and formation of the contract
between us
3.1 You must be a member of the Scheme to purchase
Products from us. You must be 18 or over to purchase
Products from us.
3.2 Your order is an offer to purchase from us. When you
place an order with us, you do so in accordance with
the terms of our agreement, subject to our acceptance
of your order. If you place an order via our Website
(or where we have otherwise stated that we will), we
will send you an email acknowledging receipt of your
order.
3.3 We will only accept your order on despatch of the
Products ordered by you or on making the Products
ordered by you available for collection in store by you
(as the case may be), unless we have notified you that
we do not accept your order. If you place an order via
our Website (or where we have otherwise stated that
we will), we will send you an email confirming despatch
of the Products ordered by you or their availability for
collection in store (as the case may be). We may choose
not to accept your order for any reason and we will not
be liable to you or to anyone else in those circumstances.
Our agreement is formed when we accept your order.
Where Products you have ordered are despatched and/
or made available for collection in store separately, a
separate agreement is formed for each Product when
we accept your order for that Product. The processing
of your payment and acknowledgment of your order
(whether by email, telephone or otherwise) does not
constitute legal acceptance of your order.
3.4 Without prejudice to clause 7, you may not cancel your
order once it is submitted, unless otherwise agreed
with us or where we offer you the facility to do so.
Our Website order process allows you to check and
amend any errors before submitting your order to us.
Please carefully check your order at each stage of the
order process.
3.5 We will take reasonable steps to display as accurately
as possible the colours and other detailing of our
Products (and their packaging) in the images that
appear on the Website and in our catalogues and other
print media. However, we do not guarantee that the
images and other detailing that appear on the Website
and in our catalogues and other print media will
exactly reflect the colour or detailing of the Product (or
its packaging). Your Products (and their packaging)
may vary slightly from those images.
3.6 Any information on the Website and in our catalogues
and other print media regarding sizing of Products is
included as a guide only. If you are in any doubt as to
the size of any Product you require, we recommend
that you contact us prior to placing an order.
4 Price and availability
4.1 Prices for Products indicate whether the price is
inclusive or exclusive of VAT. VAT will be applied and
will be shown on your invoice at the current applicable
rate. VAT amounts stated may be subject to rounding
variances. The exact amount of VAT will be confirmed
on the VAT invoice. This will not affect the total price
inclusive of VAT.
4.2 To take advantage of promotional prices, you must
quote the relevant promotion code when you order.
4.3 Prices for Products exclude delivery charges unless
expressly stated otherwise. Delivery charges vary
depending on the Product(s) you order and the
delivery method you select; please see our Delivery
Terms for details.
4.4 We may update prices at any time. Despite our best
efforts, a small number of the thousands of products
we sell may occasionally be mispriced. If this happens
then we will not be obliged to supply the Products
at the incorrect price or at all. We will endeavour to
contact you if this happens.
4.5 From time to time we may apply promotional prices
to Products, including Website or in-store only
prices. These promotional prices will only apply in
the context in which the promotion is given and are
subject to the terms of that promotion. For example,
Website only prices will not be applicable to in store
orders or purchases, and in store only prices will not
be applicable to Website orders or purchases.
4.6 Prices for commodity goods will be updated regularly,
please visit our Website or ask in store for further
details.
4.7 Where we provide a quote to you it will be subject to
the terms and conditions applicable to that quote.
4.8 All Products are subject to availability. If you order
Products which are not available from stock, we will
endeavour to contact you to discuss how you wish
to proceed. You will have the option to wait until the
Products are available from stock, or cancel your
order.
5 Payment
5.1 We must receive payment for Products in advance
before your order can be processed, unless we have
agreed otherwise in advance in writing.
5.2 You are responsible for all orders placed by your
authorised employees.
6 Getting your Products
6.1 If you order Products for delivery then the terms that
apply to that delivery will depend upon the Product(s)
that you order and the delivery method you select.
Unless we specifically agree otherwise, we only
deliver to the areas indicated in our Delivery Terms.
We do not deliver to the Republic of Ireland or the
Channel Islands.
6.2 You can see a full set of our Delivery Terms on the
Website.
6.3 Subject to availability and our Delivery Terms, where