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Annual Report 2014 - 2015

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OUR CORE VALUES<br />

We are committed to treating all people with dignity, respect and confidentiality.<br />

We recognise and value contributions from all our members towards the<br />

achievement of our objectives.<br />

Integrity<br />

Clients, staff, volunteers and stakeholders can expect honest and accountable<br />

actions that uphold their rights.<br />

QHVSG continues to demonstrate this by:<br />

• Ensuring staff and volunteers are responsible for their decisions and actions<br />

• Maintaining privacy and confidentiality<br />

• Being committed to continuous improvement via education and research<br />

• Welcoming feedback<br />

• Addressing service delivery concerns from members<br />

• Acting in accordance with legal obligations<br />

• Planning for the organisation’s viability and future<br />

Diversity<br />

QHVSG recognises the wide-range of individuals who contribute to our<br />

organisation and the community.<br />

We are conscious of providing a non-discriminatory and culturally sensitive<br />

service that is timely in its response.<br />

Respect<br />

We value each other’s stories, experiences, thoughts and ideas and strive at all<br />

times to treat one another with dignity and respect in the provision of peer group<br />

services, development of staff, and valuable relationships with our generous<br />

volunteers.<br />

2 <strong>Annual</strong> <strong>Report</strong> <strong>2014</strong>-<strong>2015</strong>

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