inside bright

Are you struggling to pay your
Gas, Electricity, or Water Bills?
Local Solutions have launched their new fuel debt and water
arrears advice service in partnership with the British Gas
Energy Trust and United Utilities Trust Fund.
They can provide free
support and advice on:
• Maximising your income.
• Budgeting.
• Managing debt.
• Accessing grants to clear
arrears.
• Accessing grants for white goods
such as washing machines,
cookers, fridge/freezers.
• Understanding your bill.
• How to reduce your energy
usage.
• Switching suppliers.
For further information:
Local Solutions Fuel Debt Advice Team Tel: 0800 988 2655
Email: fueldebt@localsolutions.org.uk
Water Arrears Advice Team Tel: 0151 705 2383
Email: waterdebt@localsolutions.org.uk
Or contact LHT’s Income Management Team Tel: 0300 555 0131.
Just what
the Doctor
ordered
Did you know that Liverpool
GP’s can refer to Citizens Advice
Bureau to provide advice on
• Welfare benefits
• Debt
• Money management
• Housing
The Advice on Prescription
Service was launched last year by
Liverpool Clinical Commissioning
Group (CCG) in partnership with
Liverpool CAB.
The project enables all Liverpool
GP’s to refer tenants who they
believe would benefit from
specialist advice on a whole range
of issues including benefits, debt,
housing and employment issues.
The project can provide timely
advice access to advice and
support and many people have
already benefitted from the
scheme, with a positive impact on
health and well-being by reducing
hardship, debt levels and isolation.
4
4
Free, confidential and impartial
support and guidance
Liverpool Citizens Advice
Partnership is now able
to accept referrals to
their Improving Financial
Capability project from
outside Liverpool.
So if you are an LHT tenant
living in any of our areas you
can now get free, confidential
and impartial support and
guidance from a Financial
Capability Volunteer to help
you with:
• Opening Bank, Credit
Union or Building Society
accounts.
• Budgeting, priority and
non-priority expenditure and
maximising your income.
• Meeting essential expenditure such
as rent, council tax, gas, electric,
water, phone & broadband, TV
licence, insurances, food and
furniture.
• Setting up direct debits and standing
orders e.g. to pay your rent.
• Using online comparison websites to
get a better deal on fuel, telecoms,
etc.
• How to use an online to help benefit you with:
calculator to check entitlement and
basic help with claims.
• Help with reading meters and
understanding bill formats.
• Additional signposting where
required to CAB advisors or other
supporting agencies.
FREE, CONFIDENTIAL AND IMPARTIAL SUPPORT AND GUIDANCE
Please note that all advice
and support is undertaken
at Liverpool Citizens Advice
Liverpool Citizens Advice Partnership are now able to accept referrals to their
Improving Financial Capability Partnerships project from outside offices. the city of Liverpool.
For further information please
So if you are an LHT tenant living in any of our areas you can now get free,
confidential and impartial support contact and either: guidance from a Financial Capability Volunt
LHT’s Income Management Team
on 0300 555 0131
You can also contact Liverpool
Citizens Advice Partnership direct.
Email: emma@liverpoolcap.org.uk.
Telephone: 0151 733 8833
Or visit: www.liverpoolcap.org.uk/
projects/ifc.
•Opening Bank, Credit Union or Building Society accounts
•Budgeting, priority and non-priority expenditure and maximising your income
•Meeting essential expenditure such as rent, council tax, gas, electric, water, pho
& broadband, TV licence, insurances, food, furniture
•Setting up direct debits and standing orders e.g. to pay rent
•Using online comparison websites to get a better deal on fuel, telecoms, etc.
•How to use an online benefit calculator to check entitlement and basic help with
claims
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•Help with reading meters and understanding bill formats