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Vol.2 / Asian Management Insights<br />

A digital genome, or<br />

profile of any person<br />

or object, is created<br />

through algorithms that<br />

encode hundreds of<br />

traits or characteristics<br />

of a person or object.<br />

Structured versus<br />

unstructured data:<br />

New techniques and<br />

vast opportunities<br />

The data that we receive today is either<br />

structured or unstructured—structured<br />

data are those coming from transactions<br />

while unstructured data are generated<br />

from social media platforms and other<br />

websites. The majority of the world’s data<br />

is structured, meaning that it appears in<br />

rows and columns and can be labelled. In<br />

recent times, however, there has been a<br />

rapid growth in unstructured, unlabelled<br />

data in the form of blogs, posts, texts,<br />

tweets, images, audios and videos.<br />

While it is easy to recognise and<br />

interpret structured data, the same does<br />

not hold true for unstructured data.<br />

Unstructured data comes in many varieties<br />

such as images, video, audio, languages,<br />

and locations from GPS, iBeacon, WiFi<br />

and mobile networks. New technologies<br />

such as object and facial recognition,<br />

emotion detection, as well as advanced<br />

methods of classification are required<br />

to understand images and videos. There<br />

are similar issues with audio files where<br />

modern voice and language recognition<br />

along with inflection detection are needed<br />

to analyse sounds.<br />

Converting unstructured data into<br />

structured and searchable forms is just the<br />

beginning of the problem for computers<br />

and analysts. The power of Big Data lies<br />

in the ability to collate, compare, analyse<br />

and interpret this rapidly accumulating<br />

heterogeneous volume of data to reveal<br />

trends and patterns so that it can be<br />

used in decision-making. The question<br />

then arises: Are there technologies that<br />

can help us?<br />

Even until just a few years ago, we<br />

did not have the capability to efficiently<br />

and affordably isolate patterns and<br />

fashion data to fit a company’s processes<br />

and audience. Owing to strides in<br />

technological innovation, some<br />

advanced Big Data platforms are now<br />

equipped with features that allow them<br />

to draw inferences that extrapolate from<br />

the gathered information. Big Data<br />

technology allows companies to<br />

analyse images and manipulate them<br />

to deliver a differentiated customer<br />

experience. For instance, Ikea allows<br />

its customers to download a mobile<br />

app that takes pictures of its products<br />

like furniture, and virtually position<br />

them in their living room as augmented<br />

reality. Simply put, these platforms do<br />

some of the thinking for you.<br />

Digging for digital gold<br />

I like to compare Big Data analytics to<br />

gold mining. We have a rich seam of gold<br />

deposits and we need to cut through<br />

the rocks and boulders and sieve<br />

What makes<br />

Big Data<br />

Big Data is a term used to<br />

describe the availability<br />

of massive amounts of<br />

structured and unstructured<br />

data generated through<br />

business and social<br />

interactions. The ‘three Vs’<br />

that make data ‘big’ are:<br />

‘big’?<br />

Volume<br />

The sheer volume of data<br />

being generated today<br />

challenges businesses<br />

to determine its relevance<br />

and how to analyse it.<br />

The Internet has been a<br />

single most important<br />

contributing factor to this<br />

trend.<br />

Velocity<br />

Data is streaming in at<br />

unprecedented speed<br />

through multiple channels,<br />

with the total quantity of<br />

accessible data doubling<br />

every one and a half years.<br />

This triggers the need for<br />

businesses to react<br />

quickly to deal with bulks<br />

of incoming information<br />

in real time.<br />

Variety<br />

Data can be found in<br />

a variety of forms—<br />

documents, audio, video,<br />

e-mail, financial transactions,<br />

and social media, among<br />

others. This poses the<br />

difficulty of comparing apples<br />

with oranges, and businesses<br />

are faced with the challenge<br />

of collating, governing and<br />

merging the various types<br />

of data to be analysed<br />

and interpreted.<br />

Source: SAS, “Big data: What it is and why it matters”

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