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My Approach<br />
To Marketing & Selling your Home<br />
1
I’m Dondi Delk<br />
It’s very nice to Meet you!<br />
I love Nashville and I could not think of a better career for me!<br />
As a Nashville area Realtor I serve both buyers and sellers in achieving their<br />
real estate goals and dreams. I have the pleasure of working with a wide<br />
variety of clients including first-time home buyers, luxury-home buyers,<br />
investors and families relocating to Music City. I started my career in Real<br />
Estate in 2008 after 10 years of working in Development & Marketing.<br />
Soon I realized through much success and happiness the truth behind the<br />
saying, “Find a job you love & you will never work again.”<br />
Dondi<br />
Hard-working<br />
Creative<br />
Driven<br />
Successful<br />
2
a little about me<br />
ABOUT DONDI<br />
ACHIEVEMENTS<br />
DONDI DELK<br />
Realtor<br />
• Member of Eastern Middle<br />
Tennessee Association of<br />
REALTORS® EMTAR<br />
• Member of Tennessee<br />
Association of Realtors (TAR)<br />
• Member of National<br />
Association of Realtors (NAR).<br />
I am an ambitious, self-made dreamer,<br />
who understands that a dream is just a<br />
goal with a deadline. I am a no fluff<br />
type person that enjoys just being my<br />
authentic-self. I’ve always been labeled<br />
as the “Creative-type” personality<br />
which gives me an abundance of<br />
energy and enthusiasm. I live in Old<br />
Hickory, TN with my husband and 2<br />
children, who are almost 15 years<br />
apart. In our spare time we enjoy family<br />
trips in our camper, dining at Mexican<br />
restaurants and anything that has to do<br />
with the beach!<br />
!<br />
Dondi<br />
Parks company wide <br />
Rookie Realtor of the<br />
year 2008<br />
!<br />
Parks Mt Juliet Rookie of the <br />
year 2008<br />
!<br />
EMTAR Platinum Award of <br />
Excellence for outstanding <br />
sales volume 2013<br />
!<br />
Over 20 Million Dollars in sales <br />
since 2008<br />
!<br />
Realty circle of leaders 2010<br />
!<br />
Realty Agent Council 2010<br />
!<br />
3
Vision Statement<br />
!<br />
• As a company, we will consistently deliver 110% of our<br />
client’s expectations in every real estate transaction, thereby<br />
adding true value to every relationship.<br />
!<br />
• As our name defines, our performance will become the<br />
standard by which all other brokerages are measured.<br />
!<br />
• As our Faith requires, we will be guided by Christian<br />
principles in every decision. Honesty, Integrity, Fairness, and<br />
strength of Character will be our guideposts.<br />
!<br />
• As our family deserves, we will allocate the appropriate<br />
attention to our personal lives in order to receive the support<br />
we need in our professional endeavors.
Meet my support team<br />
The Mastermind group<br />
Management<br />
CEO Phillip Cantrell <br />
Principal Broker John Giffen<br />
Office Staff<br />
Administrative Manager Donna Brown <br />
Office Manager<br />
Jennifer Wise<br />
Title & Escrow<br />
<strong>Pres</strong>ident<br />
Escrow officer<br />
Kirk Hunnicutt<br />
Tonya Thomas<br />
Loan Officers<br />
FCM<br />
Southern Bank<br />
Todd Wiggins <br />
Wanda Wilson<br />
Home Inspection<br />
Inspector<br />
Greg Fox <br />
Pest & Termite Tornado Pest <br />
Appointments & Marketing<br />
Appointment Center Showing Time<br />
Marketing Assistant Jacob Armbrester <br />
5
Today’s Goal<br />
Learning all about you and your needs<br />
! Number One<br />
Get to know you better<br />
Number ! Two<br />
Learn about your goals<br />
Number ! Three<br />
Answer all your questions<br />
Number ! Four<br />
Ask you important information<br />
Number ! Five<br />
Gain your trust<br />
Number Six !<br />
Determine if I am the agent for you<br />
The most important element today is to earn your trust. I want you to know that I<br />
am giving you great advice and that I am here to help you accomplish your goals.<br />
To do that, I would first like to understand what those goals actually are. <br />
6
Your Objectives<br />
Getting to know Your Goals<br />
WHAT IS YOUR TIMEFRAME<br />
WHY ARE YOU SELLING<br />
WHAT ARE YOUR CONCERNS<br />
IS PRICE OR TIMING <br />
MORE IMPORTANT<br />
WHAT ARE YOU LOOKING <br />
FOR IN AN AGENT<br />
7
Our Partnership Trust<br />
The Four Elements<br />
<strong>Listing</strong> Agreement<br />
Price<br />
Length of <strong>Listing</strong><br />
Negotiations<br />
Trust to handle the<br />
liquidation of possibly<br />
your largest asset.<br />
Trust to have input on<br />
setting the market value<br />
of the asset.<br />
Trust to set the<br />
timetable for the<br />
liquidation of your<br />
asset.<br />
Trust my expertise in<br />
the market and the<br />
advice I will be giving<br />
you during<br />
negotiations.<br />
I am going to be selling your prized possession, help to set its value, set a time<br />
schedule as to when you will be able to move and negotiate with buyers to help<br />
you reach your dreams. <br />
8
Your House<br />
Selling on Emotions<br />
What drew you to<br />
this house?<br />
What do you want <br />
buyers to know about<br />
the house?<br />
Creating Buyer Emotion<br />
A study published in the Journal of<br />
Advertising Research said emotions can be<br />
twice as important as knowledge in<br />
consumer buying decisions. Research has<br />
determined that the role of emotion in<br />
buying situations varies by individual and<br />
circumstance, but there’s no doubt that,<br />
overall, it’s a critical factor in consumer<br />
behavior.<br />
What is your favorite<br />
feature about the<br />
house?<br />
What do you like<br />
about the area?<br />
What are some<br />
nearby amenities?<br />
What don’t you like <br />
about the house?<br />
The key is, to build desire by painting an emotional<br />
picture into the buyers mind. If they can mentally<br />
see themselves enjoying the home — if they can see<br />
the children playing in the yard, if they can picture<br />
how great their furniture will look in this home —<br />
emotionally, they have already bought.<br />
9
Who’s Searching<br />
& How they find you<br />
92%<br />
of home buyers start their search<br />
online.<br />
50% of all millennials in the U.S. visited a<br />
real estate web site last year. <br />
68% of home shoppers use mobile<br />
applications at the onset and throughout their<br />
research.<br />
did you know?<br />
The largest group of recent buyers was<br />
the millennial generation, those 34 and<br />
younger. Generation X, ages 35-49, was<br />
closely behind with a 27% share.<br />
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#ZMOT<br />
Just being ONLINE is not enough<br />
Let’s chat more about this! Marketing is a passion of mine, so<br />
I could chat for days! Let’s talk ZMOT. <br />
The marketing rulebook has changed. Days of just having an<br />
eye-catching website are gone. JUST BEING ONLINE IS NOT<br />
NEAR ENOUGH. A total web ENGAGING presence is needed.<br />
Engage, engage, engage. Social media, Instagram, #hastags,<br />
web advertising targeted at peak times and on mobile<br />
platforms, along with presence on partner websites. You must<br />
understand who your buyer is and know their behaviors for<br />
this type of target marketing.<br />
So what is ZMOT? Zero Moment of Trust. In our mobile<br />
commerce world influenced by mobile-enabled search, a<br />
buyer’s decision making time is near instantaneous. It is that<br />
moment the buyer will decided to come tour your home or<br />
NOT. <br />
!<br />
Just a few years ago, a consumer would sit in front of a home computer and would<br />
browse through several websites, over several hours, as part of her decision making<br />
process. Whereas today that same consumer could be sitting in a cafe enjoying a coffee<br />
and decide to purchase a pair of shoes. She will use Google to search, sift through<br />
relevant search results, compare both prices & ratings, and decide to purchase via<br />
Zappos…all within the time it takes for her to finish her coffee. Similar to shopping for<br />
shoes, consumers use mobile search to find properties for sale and pick the homes they<br />
want to tour. All with in an instant. So, how important do you think your online presence<br />
is?<br />
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Let me amp up your online show<br />
my online engagement marketing plan<br />
Social Media<br />
organic engagement<br />
Facebook<br />
Facebook fan page <br />
Instagram<br />
Pinterest <br />
Twitter<br />
Multi groups pages <br />
!<br />
Ad retargeting Pro Photos & Video<br />
Multimedia<br />
ad’s that follow you<br />
AdWerx<br />
Custom Audience FB ads<br />
Google Adwords <br />
target marketing to the <br />
buyer’s behaviors <br />
professional photographer<br />
You Tube<br />
Vimeo <br />
Google Video <br />
Flipagram<br />
Instagram <br />
Pinterest<br />
info at the buyers fingertips<br />
Electronic documents<br />
online for the buyers to<br />
view.<br />
Interactive maps<br />
Interactive floor plans <br />
Multiple search tools <br />
Electronic signing <br />
12
Property Search<br />
Modern & Immersive<br />
Included in my marketing is a first-of-its-kind,<br />
modern and immersive property search inside social<br />
media sites. Buyers can view your home while browsing<br />
facebook. Then in the “ZMOT” zero moment of truth<br />
timeframe, they can click one button which will contact<br />
me and set up a home tour.<br />
<br />
<br />
<br />
<br />
View by an aerial map and street views to see the surroundings in the<br />
neighborhood.<br />
<br />
<br />
View virtual tours, full screen photos and share with friends and family<br />
with a tap of a button. <br />
<br />
<br />
Toggle through detailed school information and school ratings <br />
!<br />
Your listing card will allow the user to view the full property<br />
information, home highlights, nearby schools, area demographics,<br />
weather and more. <br />
!<br />
13
Take a look at what buyers will see<br />
STREET VIEW<br />
DETAILS<br />
INSTANT CONTACT<br />
MAP SEARCH AERIAL VIEW SCHOOLS<br />
14
Maximum exposure = maximum price for your property<br />
A few samples of the marketing you will receive<br />
Showings<br />
• Yard signs are 5ft tall, white swing arm post<br />
• Electronic lock box that reports to me when agents enter and<br />
leave.<br />
• Professional appointment center to handle the scheduling of<br />
buyers touring your home, so that the phone is always answered.<br />
• Showings can be confirmed with you via phone, text or email.<br />
• Feedback portal for you to review all buyer feedback just as it is<br />
entered.<br />
• Feedback reports so that we as a team can market your home in<br />
the best way.<br />
Visuals<br />
• Professional wide lens- photography (ONLY!) with the maximum<br />
allowed photos along with slideshow or virtual tour. (“ZMOT”)<br />
• Professionally designed digital & paper flyers<br />
• Professionally designed mini art for social media blast on<br />
Facebook, Instagram and other social sites. All with the best<br />
hashtags for more buyers to find your home.<br />
• Featured home on both my website and my Facebook search.<br />
• Target marketing advertising online to the demographic best fit<br />
for your home.<br />
Networking<br />
• Email blast to Middle TN Realtors<br />
• Social shares on Middle TN group pages<br />
!<br />
15
Testimonials<br />
What my clients say about me<br />
“Dondi made buying a<br />
home a very smooth<br />
process. She knows her<br />
business very well!”<br />
<br />
“Thanks to Dondi, I have<br />
the most amazing front<br />
porch ever! Along with <br />
a seemingly flawless<br />
home buying <br />
experience! “<br />
“ Dondi was AMAZING <br />
to work with. <br />
She went above <br />
and beyond all of our<br />
expectations.”<br />
"Dondi was able to sell <br />
our home through<br />
word of mouth <br />
via her sphere<br />
of influence”<br />
16
Included in our face to face meeting<br />
Data rich comparable market report with <br />
interactive maps showing locations, comps, <br />
photos and specs, with satellite views.<br />
!<br />
Interactive graphs and charts that showcase <br />
the comps and detail the comparables <br />
information side-by-side with your home.<br />
!<br />
Simple breakdown of fees and your Net <br />
Proceeds so that you can know exactly<br />
what the transaction outcome will provide<br />
!<br />
Check list that we will review on preparing <br />
your home for the market <br />
!<br />
!<br />
!<br />
17
Contact Me<br />
Thank You<br />
for allowing me to show<br />
you what I have to offer <br />
when it comes to getting <br />
you the most money for<br />
your home in the least<br />
amont of time.<br />
Dondi Delk <br />
Music City’s Realtor<br />
Benchmark Realty <br />
!<br />
Cell: 615-594-4063 <br />
Office: 615-371-1544<br />
dondidelk@gmail.com <br />
http://musiccityrealtor.net<br />
318 Seaboard Ln #115 Franklin<br />
Tennessee 37067 <br />
Realtor® TN licence # 318039<br />
Our Partnership<br />
If you feel that my <br />
service would be a <br />
great fit for you, I would <br />
be honred to get started <br />
right away!<br />
www.facebook.com/615agent<br />
NOTE: I always check my email and text messages.<br />
I almost never answer the phone while showing clients homes but will check<br />
messages frequently.<br />
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