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My Approach<br />

To Marketing & Selling your Home<br />

1


I’m Dondi Delk<br />

It’s very nice to Meet you!<br />

I love Nashville and I could not think of a better career for me!<br />

As a Nashville area Realtor I serve both buyers and sellers in achieving their<br />

real estate goals and dreams. I have the pleasure of working with a wide<br />

variety of clients including first-time home buyers, luxury-home buyers,<br />

investors and families relocating to Music City. I started my career in Real<br />

Estate in 2008 after 10 years of working in Development & Marketing.<br />

Soon I realized through much success and happiness the truth behind the<br />

saying, “Find a job you love & you will never work again.”<br />

Dondi<br />

Hard-working<br />

Creative<br />

Driven<br />

Successful<br />

2


a little about me<br />

ABOUT DONDI<br />

ACHIEVEMENTS<br />

DONDI DELK<br />

Realtor<br />

• Member of Eastern Middle<br />

Tennessee Association of<br />

REALTORS® EMTAR<br />

• Member of Tennessee<br />

Association of Realtors (TAR)<br />

• Member of National<br />

Association of Realtors (NAR).<br />

I am an ambitious, self-made dreamer,<br />

who understands that a dream is just a<br />

goal with a deadline. I am a no fluff<br />

type person that enjoys just being my<br />

authentic-self. I’ve always been labeled<br />

as the “Creative-type” personality<br />

which gives me an abundance of<br />

energy and enthusiasm. I live in Old<br />

Hickory, TN with my husband and 2<br />

children, who are almost 15 years<br />

apart. In our spare time we enjoy family<br />

trips in our camper, dining at Mexican<br />

restaurants and anything that has to do<br />

with the beach!<br />

!<br />

Dondi<br />

Parks company wide <br />

Rookie Realtor of the<br />

year 2008<br />

!<br />

Parks Mt Juliet Rookie of the <br />

year 2008<br />

!<br />

EMTAR Platinum Award of <br />

Excellence for outstanding <br />

sales volume 2013<br />

!<br />

Over 20 Million Dollars in sales <br />

since 2008<br />

!<br />

Realty circle of leaders 2010<br />

!<br />

Realty Agent Council 2010<br />

!<br />

3


Vision Statement<br />

!<br />

• As a company, we will consistently deliver 110% of our<br />

client’s expectations in every real estate transaction, thereby<br />

adding true value to every relationship.<br />

!<br />

• As our name defines, our performance will become the<br />

standard by which all other brokerages are measured.<br />

!<br />

• As our Faith requires, we will be guided by Christian<br />

principles in every decision. Honesty, Integrity, Fairness, and<br />

strength of Character will be our guideposts.<br />

!<br />

• As our family deserves, we will allocate the appropriate<br />

attention to our personal lives in order to receive the support<br />

we need in our professional endeavors.


Meet my support team<br />

The Mastermind group<br />

Management<br />

CEO Phillip Cantrell <br />

Principal Broker John Giffen<br />

Office Staff<br />

Administrative Manager Donna Brown <br />

Office Manager<br />

Jennifer Wise<br />

Title & Escrow<br />

<strong>Pres</strong>ident<br />

Escrow officer<br />

Kirk Hunnicutt<br />

Tonya Thomas<br />

Loan Officers<br />

FCM<br />

Southern Bank<br />

Todd Wiggins <br />

Wanda Wilson<br />

Home Inspection<br />

Inspector<br />

Greg Fox <br />

Pest & Termite Tornado Pest <br />

Appointments & Marketing<br />

Appointment Center Showing Time<br />

Marketing Assistant Jacob Armbrester <br />

5


Today’s Goal<br />

Learning all about you and your needs<br />

! Number One<br />

Get to know you better<br />

Number ! Two<br />

Learn about your goals<br />

Number ! Three<br />

Answer all your questions<br />

Number ! Four<br />

Ask you important information<br />

Number ! Five<br />

Gain your trust<br />

Number Six !<br />

Determine if I am the agent for you<br />

The most important element today is to earn your trust. I want you to know that I<br />

am giving you great advice and that I am here to help you accomplish your goals.<br />

To do that, I would first like to understand what those goals actually are. <br />

6


Your Objectives<br />

Getting to know Your Goals<br />

WHAT IS YOUR TIMEFRAME<br />

WHY ARE YOU SELLING<br />

WHAT ARE YOUR CONCERNS<br />

IS PRICE OR TIMING <br />

MORE IMPORTANT<br />

WHAT ARE YOU LOOKING <br />

FOR IN AN AGENT<br />

7


Our Partnership Trust<br />

The Four Elements<br />

<strong>Listing</strong> Agreement<br />

Price<br />

Length of <strong>Listing</strong><br />

Negotiations<br />

Trust to handle the<br />

liquidation of possibly<br />

your largest asset.<br />

Trust to have input on<br />

setting the market value<br />

of the asset.<br />

Trust to set the<br />

timetable for the<br />

liquidation of your<br />

asset.<br />

Trust my expertise in<br />

the market and the<br />

advice I will be giving<br />

you during<br />

negotiations.<br />

I am going to be selling your prized possession, help to set its value, set a time<br />

schedule as to when you will be able to move and negotiate with buyers to help<br />

you reach your dreams. <br />

8


Your House<br />

Selling on Emotions<br />

What drew you to<br />

this house?<br />

What do you want <br />

buyers to know about<br />

the house?<br />

Creating Buyer Emotion<br />

A study published in the Journal of<br />

Advertising Research said emotions can be<br />

twice as important as knowledge in<br />

consumer buying decisions. Research has<br />

determined that the role of emotion in<br />

buying situations varies by individual and<br />

circumstance, but there’s no doubt that,<br />

overall, it’s a critical factor in consumer<br />

behavior.<br />

What is your favorite<br />

feature about the<br />

house?<br />

What do you like<br />

about the area?<br />

What are some<br />

nearby amenities?<br />

What don’t you like <br />

about the house?<br />

The key is, to build desire by painting an emotional<br />

picture into the buyers mind. If they can mentally<br />

see themselves enjoying the home — if they can see<br />

the children playing in the yard, if they can picture<br />

how great their furniture will look in this home —<br />

emotionally, they have already bought.<br />

9


Who’s Searching<br />

& How they find you<br />

92%<br />

of home buyers start their search<br />

online.<br />

50% of all millennials in the U.S. visited a<br />

real estate web site last year. <br />

68% of home shoppers use mobile<br />

applications at the onset and throughout their<br />

research.<br />

did you know?<br />

The largest group of recent buyers was<br />

the millennial generation, those 34 and<br />

younger. Generation X, ages 35-49, was<br />

closely behind with a 27% share.<br />

10


#ZMOT<br />

Just being ONLINE is not enough<br />

Let’s chat more about this! Marketing is a passion of mine, so<br />

I could chat for days! Let’s talk ZMOT. <br />

The marketing rulebook has changed. Days of just having an<br />

eye-catching website are gone. JUST BEING ONLINE IS NOT<br />

NEAR ENOUGH. A total web ENGAGING presence is needed.<br />

Engage, engage, engage. Social media, Instagram, #hastags,<br />

web advertising targeted at peak times and on mobile<br />

platforms, along with presence on partner websites. You must<br />

understand who your buyer is and know their behaviors for<br />

this type of target marketing.<br />

So what is ZMOT? Zero Moment of Trust. In our mobile<br />

commerce world influenced by mobile-enabled search, a<br />

buyer’s decision making time is near instantaneous. It is that<br />

moment the buyer will decided to come tour your home or<br />

NOT. <br />

!<br />

Just a few years ago, a consumer would sit in front of a home computer and would<br />

browse through several websites, over several hours, as part of her decision making<br />

process. Whereas today that same consumer could be sitting in a cafe enjoying a coffee<br />

and decide to purchase a pair of shoes. She will use Google to search, sift through<br />

relevant search results, compare both prices & ratings, and decide to purchase via<br />

Zappos…all within the time it takes for her to finish her coffee. Similar to shopping for<br />

shoes, consumers use mobile search to find properties for sale and pick the homes they<br />

want to tour. All with in an instant. So, how important do you think your online presence<br />

is?<br />

11


Let me amp up your online show<br />

my online engagement marketing plan<br />

Social Media<br />

organic engagement<br />

Facebook<br />

Facebook fan page <br />

Instagram<br />

Pinterest <br />

Twitter<br />

Multi groups pages <br />

!<br />

Ad retargeting Pro Photos & Video<br />

Multimedia<br />

ad’s that follow you<br />

AdWerx<br />

Custom Audience FB ads<br />

Google Adwords <br />

target marketing to the <br />

buyer’s behaviors <br />

professional photographer<br />

You Tube<br />

Vimeo <br />

Google Video <br />

Flipagram<br />

Instagram <br />

Pinterest<br />

info at the buyers fingertips<br />

Electronic documents<br />

online for the buyers to<br />

view.<br />

Interactive maps<br />

Interactive floor plans <br />

Multiple search tools <br />

Electronic signing <br />

12


Property Search<br />

Modern & Immersive<br />

Included in my marketing is a first-of-its-kind,<br />

modern and immersive property search inside social<br />

media sites. Buyers can view your home while browsing<br />

facebook. Then in the “ZMOT” zero moment of truth<br />

timeframe, they can click one button which will contact<br />

me and set up a home tour.<br />

<br />

<br />

<br />

<br />

View by an aerial map and street views to see the surroundings in the<br />

neighborhood.<br />

<br />

<br />

View virtual tours, full screen photos and share with friends and family<br />

with a tap of a button. <br />

<br />

<br />

Toggle through detailed school information and school ratings <br />

!<br />

Your listing card will allow the user to view the full property<br />

information, home highlights, nearby schools, area demographics,<br />

weather and more. <br />

!<br />

13


Take a look at what buyers will see<br />

STREET VIEW<br />

DETAILS<br />

INSTANT CONTACT<br />

MAP SEARCH AERIAL VIEW SCHOOLS<br />

14


Maximum exposure = maximum price for your property<br />

A few samples of the marketing you will receive<br />

Showings<br />

• Yard signs are 5ft tall, white swing arm post<br />

• Electronic lock box that reports to me when agents enter and<br />

leave.<br />

• Professional appointment center to handle the scheduling of<br />

buyers touring your home, so that the phone is always answered.<br />

• Showings can be confirmed with you via phone, text or email.<br />

• Feedback portal for you to review all buyer feedback just as it is<br />

entered.<br />

• Feedback reports so that we as a team can market your home in<br />

the best way.<br />

Visuals<br />

• Professional wide lens- photography (ONLY!) with the maximum<br />

allowed photos along with slideshow or virtual tour. (“ZMOT”)<br />

• Professionally designed digital & paper flyers<br />

• Professionally designed mini art for social media blast on<br />

Facebook, Instagram and other social sites. All with the best<br />

hashtags for more buyers to find your home.<br />

• Featured home on both my website and my Facebook search.<br />

• Target marketing advertising online to the demographic best fit<br />

for your home.<br />

Networking<br />

• Email blast to Middle TN Realtors<br />

• Social shares on Middle TN group pages<br />

!<br />

15


Testimonials<br />

What my clients say about me<br />

“Dondi made buying a<br />

home a very smooth<br />

process. She knows her<br />

business very well!”<br />

<br />

“Thanks to Dondi, I have<br />

the most amazing front<br />

porch ever! Along with <br />

a seemingly flawless<br />

home buying <br />

experience! “<br />

“ Dondi was AMAZING <br />

to work with. <br />

She went above <br />

and beyond all of our<br />

expectations.”<br />

"Dondi was able to sell <br />

our home through<br />

word of mouth <br />

via her sphere<br />

of influence”<br />

16


Included in our face to face meeting<br />

Data rich comparable market report with <br />

interactive maps showing locations, comps, <br />

photos and specs, with satellite views.<br />

!<br />

Interactive graphs and charts that showcase <br />

the comps and detail the comparables <br />

information side-by-side with your home.<br />

!<br />

Simple breakdown of fees and your Net <br />

Proceeds so that you can know exactly<br />

what the transaction outcome will provide<br />

!<br />

Check list that we will review on preparing <br />

your home for the market <br />

!<br />

!<br />

!<br />

17


Contact Me<br />

Thank You<br />

for allowing me to show<br />

you what I have to offer <br />

when it comes to getting <br />

you the most money for<br />

your home in the least<br />

amont of time.<br />

Dondi Delk <br />

Music City’s Realtor<br />

Benchmark Realty <br />

!<br />

Cell: 615-594-4063 <br />

Office: 615-371-1544<br />

dondidelk@gmail.com <br />

http://musiccityrealtor.net<br />

318 Seaboard Ln #115 Franklin<br />

Tennessee 37067 <br />

Realtor® TN licence # 318039<br />

Our Partnership<br />

If you feel that my <br />

service would be a <br />

great fit for you, I would <br />

be honred to get started <br />

right away!<br />

www.facebook.com/615agent<br />

NOTE: I always check my email and text messages.<br />

I almost never answer the phone while showing clients homes but will check<br />

messages frequently.<br />

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