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Innovation from ideation to activation

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Ideas<br />

Engage employees<br />

The conventional R&D function is changing and companies<br />

now have a portfolio of ways for generating innovations,<br />

including engaging with their employees. Employee<br />

feedback is valuable, since employees tend <strong>to</strong> understand<br />

how things are done at the ground level, and how they<br />

may be done better.<br />

Large organizations with more than 10,000 employees<br />

are significantly more likely <strong>to</strong> have formalized innovation<br />

teams and generate ideas <strong>from</strong> multiple sources. As a<br />

company becomes larger, it becomes more important<br />

not <strong>to</strong> lose sight of ground truth, what will work, what’s<br />

practical and what will drive true change. Although<br />

employees have good ideas, in a larger organization,<br />

people who have an enterprise view and can see bigger,<br />

integrated and more disruptive ideas are valuable. To<br />

really be successful, the company must manage a portfolio<br />

of different types of innovation.<br />

Internally, where does your organization primarily get<br />

its ideas about innovation?<br />

Technology<br />

Manage a portfolio of innovation<br />

Innovative ideas come in various shapes and sizes. The<br />

majority are small, incremental ideas that are easily identified,<br />

developed and distributed throughout the organization. This<br />

is called sustaining innovation. Other innovations include big<br />

bets that could revolutionize an industry and which take time<br />

and significant resources <strong>to</strong> develop. This is typically known as<br />

disruptive innovation.<br />

Sustaining innovation is considered the most important type<br />

of innovation across both sec<strong>to</strong>r and organization size, while<br />

disruptive innovation is most important among respondents<br />

with more than 10,000 employees. Sustaining innovation is<br />

often easier, with results delivered in shorter timeframes. But<br />

long-term success in delivering results and differentiating an<br />

organization <strong>from</strong> its competi<strong>to</strong>rs depends on a portfolio of<br />

innovation types — both hard and easy.<br />

As ideas are developed and disseminated, or as an industry<br />

adapts <strong>to</strong> a disruptive change, ideas will shift down the<br />

portfolio. A portfolio strategy ensures a consistent pipeline<br />

of ideas and can safeguard an organization <strong>from</strong> becoming<br />

stagnant or complacent.<br />

Power & Utility<br />

Other<br />

Oil & Gas<br />

Mining & Minerals<br />

Government &<br />

Public Sec<strong>to</strong>r<br />

Financial Services<br />

Consumer Products<br />

& Retail<br />

Construction<br />

Employees<br />

> 10,000<br />

5,000 - 10,000<br />

1,000 - 5,000<br />

500 - 1,000<br />

< 500<br />

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%<br />

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%<br />

Sustaining<br />

Disruptive<br />

Adjacent<br />

Typical breakdown for<br />

innovation budgets are :<br />

• Sustaining = 60-70%,<br />

• Adjacent = 25-35%<br />

• Disruptive = 5-15%<br />

Sustaining — Incremental<br />

improvements <strong>to</strong> existing solutions<br />

required <strong>to</strong> sustain and protect<br />

the core value propositions<br />

(e.g., continuous improvement,<br />

bot<strong>to</strong>m-up improvement )<br />

Adjacent — Change and expand<br />

the core value proposition<br />

that may alter the competitive<br />

environment (e.g., mobile apps<br />

in addition <strong>to</strong> web presence,<br />

redesign processes)<br />

Disruptive — Redefine, disrupt<br />

the core, and potentially deliver<br />

an entirely new value proposition<br />

(e.g., Amazon drones, s<strong>to</strong>p<br />

regulating in some areas)<br />

Employee crowdsourcing<br />

Industry and/or other industry<br />

organizations<br />

Internal teams<br />

Traditional employee feedback<br />

Formalized innovation team<br />

Internal innovation events /<br />

competitions<br />

R&D function<br />

More than one of the above<br />

“With a bit of training, and some opportunities for<br />

real-world practice, just about anyone can significantly<br />

upgrade their innovation skills.”<br />

– Gary Hamel and Nancy Tennant, Harvard Business Review, April 2015.<br />

12 | <strong>Innovation</strong> – <strong>from</strong> ideas <strong>to</strong> <strong>activation</strong> A Canadian cross-sec<strong>to</strong>r market study

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