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New UOP Course BUS 475 Capstone Final Exam Part 1(Recent)

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1. Article 6 of the Treaty on European Union, called the Maastricht Treaty, states<br />

the EU is “founded” on:<br />

specific performance<br />

stare decisis<br />

private markets<br />

rule of law<br />

2. Which of the following is the path through which contractionary monetary<br />

policy works?<br />

Money down implies interest rate up implies investment up implies<br />

income down<br />

Money down implies interest rate up implies investment down<br />

implies income down<br />

Money down implies interest rate down implies investment down<br />

implies income down


Money down implies interest rate down implies investment up<br />

implies income down<br />

3. Marketing research refers to__________.<br />

the use of information technology to find objective solutions to a<br />

marketing problem<br />

the process of systematically collecting and analyzing information in<br />

order to define a marketing problem<br />

the process of defining a marketing problem and opportunity,<br />

systematically collecting and analyzing information, and<br />

recommending actions<br />

the science of using observable human behaviour in order to identify<br />

and solve marketing problems<br />

4. _____ is the process of converting meaning into messages composed of words<br />

and nonverbal signals.<br />

Translating<br />

Decoding<br />

Encoding<br />

Filtering<br />

5. Sam, a marketing manager, often makes ethical decisions based on what others<br />

feel about those decisions. He often considers opinions from other managers<br />

and employees. Which of the following ethical systems do Sam’s decisions<br />

follow?<br />

Consequentialism<br />

Utilitarianism<br />

Relativism<br />

Egoism<br />

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6. The depreciation of currency will:<br />

improve a country’s comparative advantage.<br />

worsen a country’s comparative advantage.<br />

balance a trade surplus.


have no impact on a country’s comparative advantage.<br />

7. Which of the following is typically included in the drafting stage of writing an<br />

effective business message?<br />

Setting a positive and other-oriented tone<br />

Sending the message to be proofread<br />

Double-checking everything<br />

Identifying the primary message and key points<br />

8. If a population is known to be normally distributed, what can be said of the<br />

sample distribution of the sample mean drawn from this population?<br />

For a sample size n < 30, the sampling distribution of the sample<br />

mean is normally distributed.<br />

For a sample size n > 30, the sampling distribution of the sample<br />

mean is normally distributed.<br />

For any sample size n, the sampling distribution of the sample mean<br />

is normally distributed.<br />

For a sample size n < 50, the sampling distribution of the sample<br />

mean is normally distributed.<br />

9. Marketing refers to__________.<br />

the activity for creating, communicating, delivering, and exchanging<br />

offerings that benefit its customers, the organization, its<br />

stakeholders, and society at large<br />

the process of identifying target market segments for a product or<br />

service<br />

the activity involved in getting a product or service from the<br />

manufacturer to ultimate consumers and organizational buyers<br />

the production of products or services that will generate the highest<br />

return on investment<br />

10. Lori is using secondary research to develop a business report. How can she<br />

write her report in a way that demonstrates originality in thought?<br />

Cite all her research sources<br />

Use the most current documentation guidelines<br />

Generate her own conclusions and recommendations<br />

Adopt a methodical approach to decision making


11. Annie, an employee who often attributes her team failures to bad luck,<br />

attributes other teams’ failures to personal shortcomings. Which of the<br />

following cognitive biases do Annie’s attributions exemplify?<br />

Self-deception bias<br />

Belief bias<br />

In-group bias<br />

Hindsight bias<br />

12. When does the straw man fallacy occur?<br />

When a person tries to disprove a claim based on its source.<br />

When a person falsifies or overstates an adversary’s position.<br />

When a person considers only 2 alternatives even when other<br />

options are available.<br />

When a decision maker dismisses an alternative that fails to solve<br />

the issue completely.<br />

13. Which of the following types of unemployment is considered to be the most<br />

controllable through demand-side macroeconomic policy?<br />

Cyclical unemployment<br />

Natural unemployment<br />

Structural unemployment<br />

Frictional unemployment<br />

14. Microeconomics and macroeconomics are:<br />

Interrelated because both are often taught by the same instructors<br />

Interrelated because what happens in the economy as a whole is<br />

based on individual decisions<br />

Virtually identical, though one is much more difficult than the other<br />

Not related because they are taught separately<br />

15. Federal law and business leaders alike favor ____________ as a means of<br />

governing private business ethics.<br />

Self-regulation by companies<br />

Establishment of federal regulators in all private companies to<br />

establish and enforce ethical standards.


Giving the federal government exclusive jurisdiction regarding ethics<br />

and ethics violation enforcement.<br />

Creating uniform statutes of business ethics.<br />

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16. Which of the following statements is true of the WARN Act?<br />

It requires employers to give notice to an “at will” employee that<br />

he/she is being fired.<br />

It requires employers to give notice of a scheduled mass layoff.<br />

It requires employers to give notice to employees that they are being<br />

subjected to polygraph tests.<br />

It requires employers to give notice to employees that an<br />

unscheduled drug test will be conducted for all employees.<br />

17. Alex is playing his music at full volume in his dorm room. The other people<br />

living on his floor found this to be a nuisance, but Alex doesn’t care. Alex’s music<br />

playing is an example of:<br />

positive externality<br />

normative externality<br />

negative externality<br />

Pareto externality<br />

18. According to the Ajzen model, the strongest predictor of an employee’s<br />

behavior is/are__________.<br />

social norms<br />

the employee’s values<br />

the employee’s attitudes<br />

the employee’s intentions<br />

19. The interdisciplinary field dedicated to understanding and managing people<br />

at work is called:<br />

management dynamics<br />

management theory<br />

organizational behavior<br />

organizational dynamics


20. Regarding using personality testing as part of the hiring process, experts<br />

have concluded that:<br />

There are many valid instruments available to managers to test for<br />

personality types.<br />

Only the Big Five should be used as predictors of job performance.<br />

The typical personality test is not a valid predictor of job<br />

performance.<br />

The effects of personality on job performance are so large it cannot<br />

be ignored by managers.<br />

21. In the context of developing persuasive messages, which of the following is<br />

most likely to help you demonstrate a voice of competence?<br />

focusing only on logical appeals<br />

using only emotional appeals in your persuasive messages<br />

developing strong ideas in the interest of your audience<br />

adopting the tone of mass advertising such as over-the-top appeals<br />

22. Identify an example of spontaneous creativity.<br />

Settling a disagreement quickly in a simple way.<br />

Modifying the strategies and procedures of a group.<br />

Establishing win-win relationships with other people.<br />

Organizing annual meetings and get-togethers innovatively.<br />

23. Which of the following is useful advice on conducting business across<br />

cultures with those who have limited English ability?<br />

Speak at your normal, regular pace instead of speaking slowly as this<br />

may be viewed as disrespectful.<br />

Determine a person's level of communication proficiency within the<br />

first few moments of your interactions with them.<br />

Use slang and jargon instead of literal language as much as possible.<br />

Allow those with limited English ability enough time to process their<br />

thoughts into English.<br />

24. Joyce finds that the members of the project team to which she has been<br />

assignment in her management class are all athletes on the college’s football and<br />

basketball teams. She immediately considers dropping the class because she


thinks her experience with that team will be negative. Joyce is likely reacting to<br />

a__________.<br />

semantic memory<br />

negativity bias<br />

stereotype<br />

self-serving bias<br />

25. According to the Classical growth model, an economy that increases its<br />

saving will grow:<br />

Quickly since the increase in saving will permit more rapid<br />

technological progress.<br />

Slowly because interest rates will fall, causing investment to decline.<br />

Slowly because consumption and aggregate demand will be reduced.<br />

Quickly since the increase in saving will permit greater investment.<br />

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26. A 911 emergency response service needs operators who are bilingual in<br />

English and Spanish. A few applicants of Spanish origin are rejected due to poor<br />

English-speaking skills. They file a complaint on the grounds of discrimination<br />

based on nationality. Their complaint is squashed. Here, the defense of the<br />

federal government is on the grounds of:<br />

Circumstantial evidence<br />

Inculpatory evidence<br />

Exclusionary rule<br />

Bona fide occupational qualifications<br />

27. The distinction between flexible and fixed individual differences__________.<br />

is that managers should hire people based on their attitudes and<br />

emotions<br />

is that managers have little or no impact on fixed differences<br />

has no practical value for managers<br />

is that managers have little or no impact on flexible differences


28. Advertising, personal selling, sales promotion, public relations, and direct<br />

marketing are marketing communications alternatives that make up a firm’s<br />

__________.<br />

promotional mix<br />

communication source<br />

marketing mix<br />

media strategy<br />

29. What is the main drawback to the Negotiation & Agreement strategy for<br />

overcoming resistance to change?<br />

ineffective<br />

too expensive if others decide to also negotiation for compliance<br />

leads to future problems if people feel manipulated<br />

time-consuming<br />

30. In order to focus your presentation on people, you should______.<br />

avoid using presentation software or other technology<br />

use a lot of "I" statements<br />

make individuals and groups the subject of your sentences<br />

include as many photographs as possible in your slides<br />

31. In order to summarize qualitative data, a useful tool is a____________.<br />

scattergram<br />

stem-and-leaf diagram<br />

frequency distribution<br />

histogram<br />

32. The product life cycle refers to __________.<br />

a concept that describes the stages a product goes through in the<br />

marketplace — introduction, growth, maturity, and decline<br />

the average life span of a product<br />

a concept that describes the stages a product goes through in the<br />

marketplace—early growth, accelerated development, maturity, and<br />

decline<br />

a concept that describes the stages a new product goes through from<br />

product concept to commercialization


33. The study of similarities and differences among consumers in two or more<br />

nations or societies is referred to as __________.<br />

cross-cultural analysis<br />

international sociographics<br />

market synthesis<br />

transnational anthropology<br />

34. Other things held constant in a competitive labor market, if workers<br />

negotiate a contract in which the employer agrees to pay an hourly wage of<br />

$17.85 while the market equilibrium hour rate is $16.50, the:<br />

Quantity of workers supplied will exceed the quantity of workers<br />

demanded.<br />

Quantity of workers demanded will exceed the quantity of workers<br />

supplied.<br />

Supply of labor will decrease until the equilibrium wage rate is<br />

$17.85.<br />

Demand for labor will increase until the equilibrium wage rate is<br />

$17.85.<br />

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35. In which of the following situations is a budget surplus most likely to occur?<br />

When fiscal policy is expansionary and the economy is contracting<br />

When fiscal policy is contractionary and the economy is expanding<br />

When fiscal policy is expansionary<br />

When the economy is contracting<br />

36. How many parameters are needed to fully describe any normal<br />

distribution?<br />

1<br />

3<br />

2<br />

4<br />

37. Under the regulations of interstate commerce:


Activities affecting interstate commerce do not come under the<br />

power of the deferral government.<br />

Intrastate activities affecting interstate commerce can be regulated<br />

only by the state governments.<br />

Regulation on any activity is appropriate if it aids interstate<br />

commerce.<br />

The states have the exclusive power to commerce that passes that<br />

passes across their lines.<br />

38. Fred takes Betty to dinner at a very expensive and exclusive restaurant. The<br />

menu does not mention prices. The server takes their order, and both Betty and<br />

Fred enjoyed the meal immensely. When the bill comes, Fred refuses to pay<br />

because the menu had no prices and because he and the server never engaged in<br />

language indicating an offer and acceptance. The server said, “Are you ready to<br />

order?” and when Fred said “Yes,” the server merely asked, “What may I get you<br />

tonight?”<br />

Fred must pay based on a promissory estoppel theory.<br />

Fred must pay based on expressed contract theory.<br />

Fred is correct because no contract was formed.<br />

Fred must pay based on an implied-in-fact contract theory.<br />

39. A monopoly firm is different from a perfectly competitive firm in that:<br />

A monopolist’s demand curve is perfectly inelastic whereas a<br />

perfectly competitive firm’s demand curve is perfectly elastic.<br />

A monopolist can influence market price whereas a perfectly<br />

competitive firm cannot.<br />

A competitive firm has a u-shaped average cost curve whereas a<br />

monopolist does not.<br />

There are many substitutes for a monopolist’s product whereas<br />

there are no substitutes for a competitive firm’s product.<br />

40. When two regression models applied on the same data set have the same<br />

response variable but a different number of explanatory variables, the model<br />

that would evidently provide the better fit is the one with a__________.<br />

higher coefficient of determination and a lower adjusted coefficient<br />

of determination


lower standard error of the estimate and a higher adjusted<br />

coefficient of determination<br />

higher standard of error of the estimate and a higher coefficient of<br />

determination<br />

lower standard error of the estimate and a higher coefficient of<br />

determination<br />

41. Suppose farmers can use their land to grown either wheat or corn. The law<br />

of supply predicts that an increase in the market price of wheat will cause:<br />

farmers to lower the production of corn and wheat.<br />

farmers to substitute wheat for the production of corn.<br />

farmers to substitute corn for the production of wheat.<br />

farmers to raise the production of corn and wheat.<br />

42. The DeBeers company is a profit-maximizing monopolist that exercises<br />

monopoly power in the distribution of diamonds. If the company earns positive<br />

economic profits this year, the price of diamonds will:<br />

Be equal to the average total cost of diamonds.<br />

Exceed the marginal cost of diamonds but equal to the average total<br />

cost of diamonds.<br />

Be equal to the marginal cost of diamonds.<br />

Exceed both the marginal cost and the average total cost of diamonds<br />

43. Jay stops at the shopping mall to purchase a new pair of jeans from the<br />

Diesel store. He is the ultimate consumer in a pipeline from the producer<br />

through intermediaries, including the clothing store. This pipeline is actually<br />

a__________.<br />

marketing tunnel<br />

consumer market<br />

marketing channel<br />

distribution matrix<br />

44. Your résumé should tell a story of______.<br />

everything you have learned and done in your previous job<br />

the value you can provide to a company<br />

Your educational accomplishments<br />

how you plan to improve your areas of weakness


45. A receptive developmental network is__________.<br />

made up of weak ties to multiple developers from a variety of social<br />

systems<br />

made up of numerous strong ties to developers from one social<br />

system<br />

made up of strong ties to several developers from four different<br />

social systems<br />

made up of a few weak ties from one social system<br />

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46. What is true of the features used to judge a person’s credibility?<br />

Mannerisms and age are two valid features that can be used to judge<br />

a person’s credibility.<br />

Well-educated individuals can be highly relied upon as guides to<br />

ethical values.<br />

Ethnicity, gender, and accent are inapt characteristics for judging<br />

credibility.<br />

Individuals can accurately determine a person’s credibility based on<br />

physical characteristics.<br />

47. Identify the statement that accurately describes the Sarbanes-Oxley Act.<br />

It requires business to have only company insiders as board<br />

directors.<br />

Unlike other Acts, its violations do not result in fines or prosecutions.<br />

Complying with the act saves time and money, but deteriorates<br />

efficiency.<br />

It was passed to promote business ethics by creating legal<br />

requirements.<br />

48. Which of the following can be represented by a discrete random variable?<br />

the circumference of a randomly generated circle<br />

The number of defective lightbulbs in a sample of five<br />

The average distance achieved in a series of long jumps<br />

The time of a flight between Chicago and <strong>New</strong> York


49. Suppose that college tuition is higher this year than last and that more<br />

students are enrolled in college this year than last year. Based on this<br />

information, we can best conclude that:<br />

despite the increase in price, quantity demanded rose due to some<br />

other factors changing.<br />

this situation has nothing to do with the law of demand.<br />

the demand for a college education is positively sloped.<br />

the law of demand is invalid.<br />

50. Frequent, abusive, threatening phone calls by creditors are most likely to<br />

provoke the basis for a claim of _____________.<br />

misrepresentation<br />

malicious representation<br />

intentional infliction of emotional distress<br />

false imprisonment and malicious prosecution<br />

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