What it means to become a client
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<strong>What</strong> our <strong>client</strong>s say about us *<br />
‘‘<br />
‘‘<br />
‘‘<br />
‘‘<br />
My Partner has done an excellent job, particularly when my<br />
husband passed away. I didn’t know what I was doing so he was very good...<br />
he gave me advice and helped me stay in the right direction.’’<br />
I’m just <strong>to</strong>tally happy. I wouldn’t recommend them <strong>to</strong> other people if I weren’t.<br />
Recommendations can backfire, so you have <strong>to</strong> know <strong>it</strong>’s good.’’<br />
<strong>What</strong> they’ve got right is their rapport w<strong>it</strong>h their <strong>client</strong>s – <strong>it</strong>’s on the right level.<br />
I work w<strong>it</strong>h another financial company and they seem a b<strong>it</strong> condescending, whereas<br />
St. James’s Place has the right balance.’’<br />
I find <strong>it</strong> an excellent company and the Partner is first class. I’ve got no problems<br />
w<strong>it</strong>h them. He’s got a very good att<strong>it</strong>ude, he’s friendly, he comes round and vis<strong>it</strong>s<br />
when we ask. I honestly couldn’t ask for anyone better.’’<br />
* Client survey carried out by Ledbury Research – December 2013.<br />
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