APM and CITRIX - Ansa

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&$6( 678'< ³ %HOO 0RELOLW\ &KDOOHQJH ³ 0DQDJHPHQW ■ Rapidly deploy frequent market-driven changes to customer service applications 8VHUV ■ Over 1,500 customer service phone agents with 16- and 32-bit PCs ■ Connections — LAN ■ LAN $OWHUQDWLYHV ■ Traditional client/server
&$6( 678'< ³ %HOO 0RELOLW\ :LQ)UDPH (QYLURQPHQW ■ Servers — Dell OptiPlex and HP Vectra ■ 200 MHz dual Pentium Pro ■ 256MB RAM, 2GB drives ■ Elsewhere in the enterprise ■ NetWare and NT file servers ■ IBM 9672/R3 mainframe Clients ■ Clients ■ LAN connected ■ Windows terminals ■ 16- and 32-bit PCs
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APM and CITRIX - Ansa

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