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Tournament review

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Communications<br />

Futsal EURO<br />

goes viral<br />

Comprehensive coverage – with a little<br />

help from some amazing Ricardinho goals<br />

– allowed the competition to reach a wider<br />

audience than ever before<br />

UEFA Futsal EURO 2016 gained unprecedented<br />

interest on UEFA's various communications<br />

channels thanks in no small part to a piece of<br />

magic from Ricardinho. The Portugal winger's<br />

sensational goal against Serbia in front of a<br />

packed Arena of Belgrade not only brought the<br />

crowd to their feet – it also sparked a social<br />

media frenzy. When the clip of the goal was<br />

posted on the UEFA Futsal page on Facebook,<br />

it reached more than 10 million people. In the<br />

following 24 hours the Facebook page grew<br />

18%, which helped contribute to a Facebook<br />

reach of 26,557,901 people over the course<br />

of the tournament.<br />

It was a similar story on Twitter. Ricardinho's<br />

strike against Serbia was watched more than<br />

11,000 times from one @UEFAFutsal tweet<br />

alone, which was topped by 58,445 views for his<br />

second stunner in Portugal's quarter-final loss<br />

to Spain. The @UEFAFutsal feed earned<br />

3.5m impressions and 10,500 retweets over<br />

the fortnight, growing more than 20% in terms<br />

of followers. A Vine of a Ricardinho trick filmed<br />

in Portugal training the day before the Serbia<br />

game was looped more than 3m times.<br />

UEFA.com had a team of four on-site reporters<br />

at the Arena of Belgrade plus a photographer<br />

and a dedicated cameraman and video producer<br />

in the latter stages. Behind-the-scenes access<br />

gave UEFA.com's coverage an exclusive and<br />

comprehensive feel, and fans were kept fully up<br />

to date with the action by social media channels<br />

in seven languages as well as p<strong>review</strong>s, reports,<br />

analysis and live MatchCentre coverage. The<br />

communications team had already heralded the<br />

UEFA Futsal EURO with a comprehensive official<br />

tournament programme, the print offering<br />

complementing the digital output available from<br />

the Arena of Belgrade.<br />

All this helped to generate record audiences<br />

for UEFA.com's UEFA Futsal EURO section.<br />

Across the duration of the tournament there<br />

were 1,059,711 visitors – more than doubling<br />

the 2014 figure and well over three times the<br />

2012 tally – and there were 169,877 hits for<br />

the most visited single page of the finals.<br />

A total of 3.8m page views were recorded,<br />

some 68% up on two years ago, with more<br />

than 1.5m coming from smartphone alone, as<br />

more people than ever followed the tournament<br />

on mobile. With highlights of every match<br />

available the night of each game, video plays<br />

more than quadrupled compared with 2014.<br />

That was reflected on the YouTube channel<br />

UEFA.tv, where video views exceeded 1.4m for<br />

the mixture of highlights and behind-the-scenes<br />

footage. Spain, Serbia, Russia, Portugal and Italy<br />

provided the top five countries for UEFA.com<br />

traffic, followed by Germany despite their nation<br />

not fielding a side in Belgrade.<br />

The UEFA Futsal EURO was followed in greater numbers on<br />

social media than ever before<br />

Record crowds in Belgrade were matched by<br />

record numbers on UEFA.com<br />

"The Portugal<br />

winger's<br />

sensational goal<br />

against Serbia<br />

sparked a social<br />

media frenzy"<br />

10m ↑20% 3.8m<br />

the clip of Ricardinho's<br />

goal against Serbia<br />

reached over 10 million<br />

people on Facebook<br />

rise in @UEFAFutsal<br />

Twitter followers during<br />

the tournament<br />

page views on UEFA.com,<br />

up 68% on 2014<br />

74 SERBIA 2016 TOURNAMENT REVIEW<br />

75

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