Final Ops Newsletter June 16

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Mutual Fund Ops 529 Plan Account Opening Reminders If Stifel is broker dealer on the 529 plan and a shell account is needed to network, please choose yes to “Does this Plan Exist at the Fund?” The yes choice also determines which required Stifel documents are generated through eQuest. Once the account is approved by the FA and Branch Manager and the client has signed where applicable, submit all paperwork including the original 529 plan application (or applicable fund paperwork) to the MF Ops 529 Team. Always choose “held away” for Account Type. Retain the original Stifel documents in the branch client file along with a copy of the 529 Plan application and check (remember, the originals should be sent to 529 Ops). Step by Step eQuest Instructions can also be found on Stifel Portal at http:// portal.stifel.com/Operations/MutualFundOps/Pages/Step-by-Step-eQuest-Instructions.aspx Mutual Fund Ops 529 Plan Changes Reminders The Missouri MOST 529 Advisor College Savings Plan no longer exists as of May 6, 2016. If you had the MOST Advisor 529 Plan and did not roll it to another Advisor 529 plan prior to May 6, 2016, the accounts are now direct only. Clients should have received packets from MOST with their new direct account number(s) and new account information. Alliance Bernstein will no longer manage and administer the Rhode Island College Bound Fund 529 Advisor Plan and the plan will no longer be using the DST Vision platform. Invesco will be taking over as plan manager in July and Ascensus will be the record keeper on the 529 Quickview platform. The Dashboard Reports offer the ability to include Goal Based Return for a client? To include this you will need to set up a Custom Benchmark. For help setting up a custom benchmark you can get step by step instructions here: http://portal.stifel.com/Operations/clientservices/Pages/Dashboard.aspx and select Dashboard How To – Set a Custom Benchmark. 8
Carl Wessling, Security Transfer Sr. Team Lead, will be celebrating his 10 year anniversary with Stifel this year. The Security Transfer department transfers certificates into street name, makes them eligible for sale, corrects registrations and removes restrictions. For TODs, they process the paperwork completed by the client to convert an account into a TOD account and ultimately process distribution paperwork upon the TOD account holder’s death. Although Carl likes the unique aspects and opportunities of his day to day job, what he likes the most is the work environment because the people are friendly and helpful. If asked, he would share with a new employee that they should be willing to learn as many new things as possible. Carl Wessling Senior Team Lead Security Transfer Carl is a huge Cardinals fan and enjoys attending their games. He has attended each Cardinal home opener since 1997. He also enjoys traveling and says that Key West is his favorite destination as he has vacationed there every November for the last 10 years. Have you met… Shelley Kertz, New Accounts Sr. Team Lead, joined the Stifel team almost 8 years ago. The New Accounts department assists the branches in account opening, account changes, customer verification, document review, returned mail issues, new recruit account processing, and ensuring that accounts are set up accurately to comply with the various regulatory rules and Stifel policies. Although Shelley likes the variety of functions and challenges her job brings daily, what she likes best is the camaraderie. She feels that the people she works with are not just co-workers but friends as well. The advice she would give to a new associate is to always understand what you are doing and why it’s needed. The more you expand your knowledge base, the further you can go. During Shelley’s time away from Stifel, she enjoys spending time with her husband and 3 kids. They spend a lot of time outdoors attending sporting events, such as soccer, cheer, and t-ball, as well as taking hikes or relaxing on the beach. They also serve in their community doing outreach and special projects with their church. Shelley Kertz Senior Team Lead New Accounts 9
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Final Ops Newsletter June 16

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