Cashpoint_intro_brochure_incl testimonials

THE CASHPOINT DIFFERENCE
Cashpoint is known for delivering and conducting
business in a manner which gives our clients a
high level of personalised and professional service.
Our philosophy is that mutually beneficial personto-person
relationships, quality of products and
exemplary service typify the type of business
interactions that provide trust, confidence and long
term partnerships.
Cashpoint’s close-knit team has been selected
on the basis of their experience, background,
knowledge, attitude and passion about fulfilling and
satisfying client needs and business requirements.
Whilst these factors are necessary Cashpoint
believes that understanding, respecting and valuing
people is paramount!
Our flexibility and innovative nature enables us to
evaluate and quickly deliver value added services,
products and solutions. One of our corporate goals
is to continually seek ways to improve the overall
customer experience, whether that is through
exceeding service expectations or providing
solutions that will improve business efficiency. If
there is an aspect of your business that is payment
related and is causing you to lose sleep at night
we have a team that can work out and provide a
suitable solution.
Cashpoint management team has over 75 years of
extensive global industry experience in the payments
industry. This team has been at the forefront of the
off-premise (non-Bank) ATM industry since inception
and has been instrumental in spear-heading the
various changes and innovations that have taken
this industry to its current level. Cashpoint is a
fully Australian owned company and therefore does
not have to go offshore to seek any approvals.
THE CASHPOINT PHILOSOPHY
1. Customer focus
2. Quality of product offerings
3. Outstanding service
SERVICE AND SUPPORT
We pride ourselves on providing an industry-leading
level of Customer Service. Our record in this regard
is at the forefront of the market. We operate our
own helpdesk 7 days a week, 24 hours a day and
365 days of the year. Our ATM network up-time is
in excess of 99.0% which is well above the industry
average of 97.5%.
INNOVATION & COMPLIANCE
Cashpoint is able to offer a number of flexible
solutions for existing and prospective clients. One
size does not fit all and therefore we employ inhouse
IT specialists, software developers and a
Product & Innovations Manager. This combined
with our close association with the manufacturer
ensures that we keep ahead of Market Trends.
Cashpoint is continually seeking out, developing and
delivering new products and solutions that enable
us to keep pace with the ever-changing regulations
related to the gaming and payments industries.
WHY CASHPOINT?
• Exceptional in-house service
• Onsite service 7 days a week
• Brand new equipment with a lifetime warranty
• Australian Owned and Operated
• Products built for the Australian market
• No hidden fees or charges
• State of the art equipment
• Industry leaders in R&D and Technology
YOUR TECHNOLOGY PARTNER

YOUR COMPLETE CASH MANAGEMENT SOLUTION
ATMs and ATM Solutions
We are proud to be the Australian distributor for the
Genmega range of ATMs. With a philosophy of cuttingedge
engineering and integration wrapped in attractive,
modern designs and literally tens of thousands of
Genmega ATMs and components deployed worldwide
Cashpoint consider Genmega a valuable partner.
This partnership also ensures that Cashpoint are able
to deliver the best backup, after sales service in the
Australian market.
With a range of options including business hour, high
security models and our high performance Throughthe-wall
Cashpoint have a solution to suit your business
Our vast range of additional features complete the
package and show why Cashpoint is not simply an ATM
provider but the technology partner your venue needs.
“The Pub Group operates numerous venues
namely; The Longyard Hotel, Southgate
Inn, Family Hotel and The Pub. As our
ATM contracts expire, we have moved
them across to Cashpoint as their industry
knowledge combined with efficient and
professional service has been second to
none. Our ATM’s are modern, easy to use
and have rarely had any downtime. We have
no hesitation in recommending Cashpoint
and are confident others will experience the
same quality service that we have.”
Jarod Douglas –
Director, The Pub Group
“Having shopped around for an EFT for a while, we
were impressed with how user friendly and reliable the
Cashpoint offering was with its EFTs. The machines are
streamlined, they don’t take up much floor space, and
are very easy to use for our patrons and maintain for
us. In fact, Cashpoint’s service has been outstanding
with no real downtime and a proactive approach at every
step. Over the past 5 years as a customer, I have given
countless recommendations for Cashpoint based purely
on the innovative product, prompt service and attention to
detail. I will continue to be an advocate for Cashpoint as
we are currently looking at expanding our product range.”
Kerry Scarlett –
General Manager, Mulgrave Country Club
EFTPOS Solutons
Cashpoint Payment Solutions are
Australia’s largest supplier of under
the counter EFT Cash Dispensing
Solutions and have used our
experience in this area to create our
two latest EFT offerings the Cashpoint
Self-Serve-Kiosk and for smaller
businesses our Voucher Cash EFT
Solution.
With a complete range of no-cost
EFT Cash Dispensing Solutions,
suitable for businesses small and
large, whatever your cash dispensing
requirements Cashpoint Payment
Solutions have you covered.
CASHPOINT CASHIER PLUS
24/7 Support to help you any time of the day
Secure Cash Dispensing Technology
Cashpoint have developed a suite of cash dispensing products to secure your cash onsite.
Our cash dispensing systems can offer you with a user friendly, easy to use terminal that
can improve operational efficiencies, staffing, cash flow processes and daily balancing.
Providing tellers to smoothly and effectively complete basic transactions and buy/
sell activity while capitalising on the opportunity to engage in customer and member
interaction. Strengthen your cash security with less cash handling.
The Cashpoint Cashier Plus is designed for gaming venues where accuracy
and speed of payments is required. Fitted with an intuitive touch screen and
configurable options such as note, coin, ticket redemption, individual user access
and user friendly float and balance reporting – cash handling has never been
more secure!
PROUD SPONSORS OF:
Secure cash handling
Unique and simple design
MAJOR CUSTOMERS:
Fast and accurate processing
Small footprint
1300 286 626
1300 ATM MAN • www.cashpoint.com.au