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Attitude-What it takes to graduate (1)

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The Five A’s<br />

• In the business world, human relations are a primary consideration. Skills are<br />

of course very important; however, if they are not preceded by the 5-A's, you<br />

will not be a valued employee and being valued and respected paves the way <strong>to</strong><br />

all the good things life has <strong>to</strong> offer.<br />

• These skills help you <strong>to</strong> successfully sell your company, <strong>it</strong>s services or products<br />

<strong>to</strong> the public. This is why you will be valued by the company. This is business!<br />

• The INTANGIBLES are not teachable skills. As teachers, we cannot teach you <strong>to</strong><br />

have a good att<strong>it</strong>ude nor can we teach you <strong>to</strong> be adaptable. We cannot maintain<br />

a good appearance for you or attend your classes for you. We can, however, give<br />

you “tried and true” guidance in these areas and then structure certain aspects<br />

of the learning environment so that you will, on a daily basis, be exposed <strong>to</strong> and<br />

develop these INTANGIBLES. You will notice that these INTANGIBLES are very<br />

contagious ... we readily adopt them by observing and emulating those around<br />

us.

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