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Alnylam Pharmaceuticals in Cambridge, Massachusetts.<br />

Job applicants “don’t necessarily have to have a science<br />

background, but they absolutely have to have a love of science,”<br />

Anderson says. “They should be curious and should<br />

have begun the journey of being self-taught.” At her company,<br />

“The people we hire are curious about the science<br />

and the landscape and where it’s going,” she adds. “We also<br />

see a lot of individuals who have dedicated themselves to<br />

life sciences, even if they’re a finance person or an HR person.”<br />

In a way, it becomes a lifestyle: “Once you’re in that<br />

life sciences work, you kind of get hooked.”<br />

While many biotech firms do little to help employees<br />

broaden their knowledge beyond their job silos, Alynlam<br />

initiates the scientific education process immediately. On<br />

a hiree’s first day, he or she gets a quick overview of RNA<br />

interference (RNAi, the process underlying all of the company’s<br />

investigational drugs) and an app with an online<br />

RNAi tutorial. “At the 90-day mark, we do a deeper dive<br />

into RNAi, with a further tutorial by a couple of senior<br />

scientists,” Anderson says. In addition, Alnylam holds<br />

workshops on topics such as drug development, and opens<br />

its meetings with its scientific advisory board to all employees,<br />

who can listen as outside experts debate the firm’s<br />

research directions.<br />

Many biotechnology companies also turn to external<br />

training firms such as BioTech Primer of Baltimore,<br />

Maryland, which specializes in biotechnology training for<br />

business employees without a science background. Bio-<br />

Tech Primer’s instructors work in industry “and can tell<br />

their war stories to illustrate how companies get a product<br />

from the lab into the marketplace,” says Stacey Franklin,<br />

founder and CEO. “We also spend a lot of time keeping<br />

current with the science, which is always moving forward<br />

at lightning speed.”<br />

The classes begin with the basics, for people who haven’t<br />

studied it since high school, but quickly move into the science,<br />

discovery and development processes used by the<br />

biotech industry. Non-scientists walk away better able to<br />

communicate with their colleagues and clients.<br />

“People move around in a company and companies are<br />

always acquiring new technology,” Franklin says. “With<br />

each move and each acquisition comes the challenge of<br />

learning. Those who have been in the industry for a while<br />

also attend because our instruction provides a framework<br />

in which they can connect the knowledge they have with<br />

the new knowledge they now require.”<br />

In one class, she says, the lead attorney for a major biopharmaceutical<br />

firm sat next to a manufacturing employee<br />

with a high school education. The attorney had never<br />

been exposed to manufacturing operations and was full of<br />

questions. “It’s those interactions that make our courses so<br />

valuable,” she says. “Everyone learns from our instructors<br />

and each other.”<br />

LEARNING BEYOND<br />

STRAIGHT SCIENCE<br />

“Technical people are trained to think technically: As<br />

long as you’ve got the best technology, that’s all that’s important,”<br />

says Arthur Boni, a technology and biotechnology<br />

entrepreneur and professor of entrepreneurship at the<br />

Tepper School of Business at Carnegie Mellon University<br />

(CMU) in Pittsburgh, Pennsylvania. “It’s a revelation to a<br />

lot of them that creating value in the marketplace can be<br />

even more important.”<br />

That’s just one way in which filling in the interdisciplinary<br />

gaps is a different exercise for scientists and<br />

engineers. With these employees, “a strong science background<br />

is necessary to be effective in a science-based industry,<br />

but it’s not sufficient,” says Casper. “You need to<br />

learn more about how the science is translated into society,<br />

the business of science and some of the ethical issues.”<br />

His school’s mission is “to take scientists and give<br />

them the training experience—especially experiential,<br />

team-based learning—to make them more effective in<br />

industry,” Casper says. “Some of our students go to R&D<br />

in industry, but in the vast majority of jobs they’re doing<br />

something else, such as program management, business<br />

development, operations or consulting.” For these<br />

roles, Casper says, people with technical training need to<br />

learn both hard and soft skills—among them, collaborating<br />

with people who might have wildly different backgrounds<br />

and skills. “You can’t just be a smart person; you<br />

also need to learn how to work effectively with people on<br />

teams,” he says.<br />

Grasping other professional languages is the key to interdisciplinary<br />

teamwork. “You need to be able to translate<br />

your ideas effectively into another person’s language rather<br />

16 SCIENTIFIC AMERICAN | WORLDVIEW

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