Ultimate Guide to Content Marketing Technology
A handy guide to the most useful tools available to Content Marketers lovingly gifted by CONCURED Content Marketing Ai.
A handy guide to the most useful tools available to Content Marketers lovingly gifted by CONCURED Content Marketing Ai.
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ULTIMATE GUIDE TO<br />
CONTENT MARKETING<br />
TECHNOLOGY
<strong>Content</strong>s<br />
Introduction 3<br />
About CONCURED Ai 3<br />
The Role of <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong> 4<br />
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow 5<br />
<strong>Content</strong> Curation Technologies 18<br />
<strong>Content</strong> Creation 24<br />
<strong>Content</strong> Promotion Technologies 30<br />
<strong>Content</strong> Personalization Technologies 48<br />
<strong>Content</strong> Publishing Tools 56<br />
<strong>Content</strong> Performance & Tracking Tools 66<br />
Conclusion & Sources 86<br />
2
<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Introduction<br />
<strong>Content</strong> marketing is a strategic effort aimed at producing valuable, targeted, and focused web<br />
content that attracts and retains cus<strong>to</strong>mers. When executed properly, good content can become a<br />
never ending source of high converting business leads that are essential <strong>to</strong> your bot<strong>to</strong>m line and the<br />
survivability of your business.<br />
Across all sec<strong>to</strong>rs, organizations are placing a great premium on content marketing. In the technology<br />
sec<strong>to</strong>r, it is relied upon by 95% of marketers. Effective content marketing begins with an idea and the<br />
proper <strong>to</strong>ols. Every few months, Silicon Valley is unveiling some new quirky <strong>to</strong>ol that is supposed <strong>to</strong><br />
be the Holy Grail of content marketing that will power your business <strong>to</strong> new heights. But how can you<br />
know whether or not a <strong>to</strong>ol will be useful <strong>to</strong> you or not?<br />
In this guide, we’ll be discussing the current state of the content marketing <strong>to</strong>olchain, the major players<br />
in each part of the <strong>to</strong>olchain, and how they might be useful <strong>to</strong> your business. While the landscape<br />
does change quickly, as of this writing this is what we feel are the best <strong>to</strong>ols <strong>to</strong> examine.<br />
About CONCURED Ai<br />
CONCURED is a content marketing AI system<br />
that helps content marketers find out what people<br />
are talking about and where the gaps are in the<br />
conversation. By creating content based on realtime<br />
data and results, your company can say just<br />
the right thing at the right time so your audience will<br />
pay attention <strong>to</strong> your messages. Plus, CONCURED’s<br />
patent-pending AI technology can predict what the next<br />
<strong>to</strong>pic of conversation might be, and give contextual<br />
recommendations for further keyword targeting and<br />
content generation.<br />
CONCURED also helps you see what is trending in your<br />
competi<strong>to</strong>r’s thoughtspaces, leading publishers, and<br />
industry news sources. From that, we can extract the<br />
keywords that are truly trending in your niche, which<br />
can help you further refine your content and improve<br />
your <strong>Content</strong> <strong>Marketing</strong> ROI.<br />
Visit us at www.concured.com <strong>to</strong> find out more.<br />
3
The Role of <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
<strong>Content</strong> marketing has taken pride of place in <strong>to</strong>day’s online marketing environment. Many businesses<br />
are looking for “enablers” that will give them a particular edge over their competi<strong>to</strong>rs. It is not just<br />
possible <strong>to</strong> compete effectively by creating content through human effort and copywriting skill alone.<br />
That’s why software <strong>to</strong>ols are necessary <strong>to</strong> assist in the creation and distribution of effective content.<br />
You will need a plethora of <strong>to</strong>ols <strong>to</strong> assist you with<br />
everything from content ideation <strong>to</strong> content amplification,<br />
influencer outreach, tracking and performance amongst<br />
others. In the long run, an organization that creatively<br />
uses content marketing technology <strong>to</strong> fine-tune its<br />
marketing strategy is going <strong>to</strong> beat one that simply<br />
relies on raw human talent. Granted, human talent is<br />
necessary, but it must be aided by the data and user<br />
insights that content marketing technology offers.<br />
Across the eight core categories of content marketing<br />
<strong>to</strong>ols, there are thousands of <strong>to</strong>ols that marketers can<br />
choose from in order <strong>to</strong> power their marketing needs. It can<br />
be a bit daunting <strong>to</strong> choose from among all the options.<br />
That’s why we wrote this eBook. We have compiled a list<br />
of some of the most potent content marketing <strong>to</strong>ols that<br />
you simply should not do without in 2016 and beyond.<br />
You won’t need every <strong>to</strong>ol in this book, but you will need<br />
enough <strong>to</strong>ols <strong>to</strong> assist you in all eight categories.<br />
The eight key categories are:<br />
• <strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
• <strong>Content</strong> Curation<br />
• <strong>Content</strong> Creation<br />
• <strong>Content</strong> Promotion<br />
• <strong>Content</strong> Personalization<br />
• <strong>Content</strong> Publishing<br />
• <strong>Content</strong> Performance<br />
• <strong>Content</strong> Tracking<br />
Many of the <strong>to</strong>ols that follow cover more than one category. Enterprise-level <strong>to</strong>ols, in particular, try <strong>to</strong> provide solutions for<br />
multiple categories and have a price <strong>to</strong> match. An SMB will often need <strong>to</strong> use more <strong>to</strong>ols <strong>to</strong> achieve the same effect.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
If you are managing a large volume of content, you will need <strong>to</strong>ols that can help you in painless planning, organizing and<br />
producing your content according <strong>to</strong> the needs of the business and the schedule. With these content planning and edi<strong>to</strong>rial<br />
workflow <strong>to</strong>ols, you can accomplish this goal.<br />
Edi<strong>to</strong>rial workflow management <strong>to</strong>ols help in tracking the progress of your content development and ensures all the team<br />
members and other stakeholders are on the same page. This adds a great deal of efficiency and productivity <strong>to</strong> your<br />
content development.<br />
The <strong>to</strong>ols we recommend for this important task are:<br />
Several of these <strong>to</strong>ols are enterprise-level packages. You’ll be seeing them again in later sections.<br />
concured.com<br />
5
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
communique.biz / twitter: @King_<strong>Content</strong><br />
King <strong>Content</strong> does content marketing for<br />
a number of major brands. They turned<br />
their <strong>to</strong>olchain in<strong>to</strong> a platform for other<br />
businesses and created Communique.<br />
Communique brings <strong>to</strong>gether a powerful,<br />
proven King <strong>Content</strong> <strong>to</strong>olset <strong>to</strong> help<br />
streamline the creation, management, and<br />
measurement of your content marketing.<br />
The system contains:<br />
• An edi<strong>to</strong>rial calendar<br />
• A content calendar<br />
• A content creation <strong>to</strong>ol<br />
• Analytics<br />
• An all-in-one dashboard <strong>to</strong><br />
reveal content performance<br />
• <strong>Content</strong> amplification <strong>to</strong>ols<br />
This is a <strong>to</strong>ol meant for large enterprises that<br />
need <strong>to</strong> turn out a lot of content.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• All-in-one system<br />
• Used by major brands<br />
• Clean interface<br />
Cons<br />
• Targeted <strong>to</strong> enterprises<br />
• Requires demo from a salesperson,<br />
no try-before-you-buy<br />
Pricing<br />
There is no advertised pricing on their website. You have <strong>to</strong> talk with a salesperson <strong>to</strong> learn more.<br />
concured.com<br />
7
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
kapost.com / Twitter: @kapost<br />
Kapost is one of the most reliable content<br />
planning and workflow management<br />
platforms for B2B marketers. The<br />
platform allows marketers <strong>to</strong> manage<br />
cross-channel content development, as<br />
well as teams and various stakeholders<br />
involved in the content creation<br />
process. It can be used for content<br />
ideation, managing edi<strong>to</strong>rial calendars,<br />
content procurement, and tracking.<br />
In short, Kapost’s goal is <strong>to</strong> reduce inefficiencies in the content marketing<br />
process. Just take a look at their content marketing statistics.<br />
Kapost can handle many types of content including blogs, presentations,<br />
videos, webinars, landing pages and eBooks all under one platform.<br />
The <strong>to</strong>ol is aimed at medium-sized businesses and enterprises.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Kapost is built with superb edi<strong>to</strong>rial calendar<br />
functionality and scheduling features.<br />
• Kapost allows you <strong>to</strong> sync your<br />
content with various campaigns.<br />
• Great content analytics.<br />
• Good cus<strong>to</strong>mer support and training<br />
from Kapost account managers<br />
• Kapost integrates with various<br />
content production networks and<br />
marketing technology partners such<br />
as Scripted, Curata, and Marke<strong>to</strong>.<br />
Cons<br />
• No analytics on the sales<br />
performance of content.<br />
• No clear way of incorporating<br />
marketing au<strong>to</strong>mation systems<br />
or email marketing systems.<br />
• Kapost could have stronger social<br />
media publishing options and<br />
campaign tracking views.<br />
Pricing<br />
There are various package tiers that you can choose from. These include the following:<br />
• <strong>Content</strong>Gallery: This includes Kapost Collections and starts $800 per month.<br />
• <strong>Content</strong> Planner: This includes the Kapost Calendar, Kapost Initiatives,<br />
and Kapost Ideas and starts at $800 per month.<br />
• Combo Package: The Combo Package combines the above two<br />
packages and pricing starts at $1500 per month.<br />
• Suite: The Suite includes the complete line of Kapost packages. Pricing for the Suite<br />
Package starts at $3500 per month and the package requires an annual contract.<br />
concured.com<br />
9
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
percolate.com / Twitter: @percolate<br />
Percolate is a <strong>to</strong>ol designed <strong>to</strong> provide<br />
dependable content planning and workflow<br />
management <strong>to</strong>ols for B2B businesses.<br />
With their innovative 5-step plan, they<br />
seek <strong>to</strong> address the marketing needs<br />
of every business by making sure that<br />
your team is all on the same page.<br />
It can be challenging <strong>to</strong> tailor messages <strong>to</strong> different audiences, drive<br />
engagement with thought leadership, and generate leads in the B2B<br />
space. This is what Percolate can help you with. Through “Assessing,<br />
Deploying, Integrating, Systemizing and Optimizing” with Percolate,<br />
you can transform how your company communicates with your<br />
cus<strong>to</strong>mers. Percolate’s <strong>to</strong>ols can be applied <strong>to</strong> campaign planning and<br />
management, content marketing and asset management, distribution<br />
and social relationship management, and marketing analytics.<br />
Percolate is intended for mid-sized and large<br />
businesses who love <strong>to</strong> use LinkedIn.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Percolate has acclaimed sourced<br />
content recommendations.<br />
• Impressive workflows for content<br />
management and publication.<br />
• Percolate strives <strong>to</strong> create a seamless<br />
connection between social media<br />
strategy and marketing campaigns.<br />
• Utilizes Facebook, Twitter, Instagram,<br />
Pinterest, LinkedIn, Tumblr, and other social<br />
platforms <strong>to</strong> broaden your audience reach.<br />
• Percolate offers the ability <strong>to</strong> integrate with<br />
third-party DAM, CMS, and CRM <strong>to</strong>ols.<br />
Cons<br />
• Does not support crisis management<br />
for social media engagement.<br />
• Could have improved brand awareness<br />
and cus<strong>to</strong>mer engagement.<br />
• Cannot change time zone for different users,<br />
making it hard <strong>to</strong> work with a global team.<br />
Pricing<br />
While Percolate does not advertise their pricing, they offer that their prices are based<br />
on your brand’s unique needs and that they work <strong>to</strong> maximize your return on the<br />
investment in their services. It is stated that there is a core program; no details were<br />
readily available as <strong>to</strong> where the pricing for that started at the time of this publication.<br />
concured.com<br />
11
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
divvyhq.com / Twitter: @DivvyHQ<br />
DivvyHq is a unique SaaS built around an<br />
insider knowledge of how content marketing<br />
workflows operate. It was created by a<br />
digital marketing agency for digital marketing<br />
agencies. If you have trouble building an<br />
edi<strong>to</strong>rial calendar or your spreadsheet<br />
has just gotten <strong>to</strong>o complicated <strong>to</strong> track<br />
everything, this is a package <strong>to</strong> examine.<br />
With DivvyHq, you can manage and produce more than just digital<br />
content. Their services go beyond basic posting and social media<br />
and can help with eBooks, pho<strong>to</strong>s, videos, webinars and everything<br />
in between. This <strong>to</strong>ol is designed for small <strong>to</strong> large businesses,<br />
but it is not advisable for small startups (under five people).<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• DivvyHq has a user-friendly web interface.<br />
• Excellent team collaboration functionality.<br />
• DivvyHq allows multiple users<br />
working with multiple calendars.<br />
• Access from anywhere as long as<br />
you have an internet connection.<br />
Cons<br />
• Requires internet access <strong>to</strong> make updates.<br />
• Lowest package is missing the<br />
social publishing function.<br />
• No way <strong>to</strong> track attachments on posts.<br />
• Post duplication has complicated steps<br />
which can be time-consuming.<br />
Pricing<br />
There are three tiers <strong>to</strong> the pricing level for DivvyHQ:<br />
• Lite: This includes idea s<strong>to</strong>rage, unlimited calendars and content types, production tasks, campaign<br />
management and online/email Support for $25 per user per month on an annual contract.<br />
• Pro: Comes standard with everything in the above package and includes a cus<strong>to</strong>m<br />
workflow builder, 10 reviewers, and content/social publishing <strong>to</strong>ols. This package starts at<br />
$95 per user per month on an annual contract. This is their most popular package.<br />
• Enterprise: This has all the features of the above packages in addition <strong>to</strong> 10 more reviewers,<br />
global/parent calendar layers, a dedicated support specialist, cus<strong>to</strong>m API access and single<br />
sign-on. This premier package starts at $195 per user per month on an annual contract.<br />
concured.com<br />
13
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
curata.com / Twitter: @curata<br />
Curata is a content marketing company that<br />
focuses on helping their clients with workflow<br />
management and content curation. They<br />
provide two software solutions for the needs of<br />
their clients. The first is their content marketing<br />
platform and the second is their content<br />
curation software. The content marketing<br />
platform offers several <strong>to</strong>ols and modules that<br />
assist strategy with strategy and production.<br />
In addition, it can track leads and help you<br />
discover what content pieces worked and why.<br />
Curata is more well-known for their curation site. We will talk more<br />
about their content curation software in the next chapter. If you are<br />
running a curation strategy, this would be a good all-in-one <strong>to</strong>ol.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• The ability <strong>to</strong> pull all your content<br />
resources <strong>to</strong> one place.<br />
• Precise algorithms provide content<br />
that meets what you are looking for.<br />
• Able <strong>to</strong> locate influencers<br />
on related content.<br />
Cons<br />
• Issues related <strong>to</strong> updating<br />
through Wordpress.<br />
• Doesn’t have an intuitive UI.<br />
• In need of a finer tuned algorithm<br />
for finding content.<br />
Pricing<br />
There are four packages offered by Curata:<br />
• Intro: This package includes 1 publishing channel out of their extensive<br />
list above. This package costs $667 per month, paid annually.<br />
• Basic: Comes with 4 publishing channels from their list, costing $850<br />
per month, paid annually. This is their most popular package.<br />
• Advanced: 9 publishing channels from their list and high volume API comes<br />
with this package. The cost comes in at $1167 per month, paid annually.<br />
• Enterprise: This cus<strong>to</strong>m package comes with 10 or more channels and High volume<br />
API. Due <strong>to</strong> the cus<strong>to</strong>m nature of this package, Curata does not post a price for this.<br />
concured.com<br />
15
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
newscred.com / Twitter: @newscred<br />
NewsCred sets itself apart by focusing on<br />
cross-channel and cross-market content<br />
distribution from one platform. NewsCred<br />
is a market leader in this niche. Their<br />
clients include Pepsi, Visa, and several<br />
other name brands. Their solutions <strong>to</strong><br />
content creation and cross-channel<br />
publishing make it easier for markets<br />
<strong>to</strong> get their s<strong>to</strong>ries across the world.<br />
If you need <strong>to</strong> generate national brand awareness across<br />
many channels and demographics, NewsCred is your<br />
best best. Best suited for B2C enterprises only!<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• NewsCred users have the ability<br />
<strong>to</strong> create content and distribute<br />
it <strong>to</strong> specific target audiences.<br />
• View real-time analytics and reports.<br />
• Asset management and<br />
content assessments.<br />
• Demo version available before<br />
any commitment is required.<br />
• Dedicated account managers.<br />
Cons<br />
• Lower levels have only email support.<br />
• Interface is not user-friendly.<br />
• Large learning curve for<br />
their analytics <strong>to</strong>ols.<br />
Pricing<br />
NewsCred does not have their prices published at this time, but<br />
it is clearly aimed at enterprises and large brands.<br />
concured.com<br />
17
<strong>Content</strong> Planning and Edi<strong>to</strong>rial Workflow<br />
marketing.ai / Twitter: @<strong>Marketing</strong>AI<br />
<strong>Marketing</strong>.Ai is a SaaS that strives <strong>to</strong><br />
be the center of its client’s content<br />
aggregation and marketing solutions.<br />
With the ability <strong>to</strong> post across platforms,<br />
assign authors and keep on <strong>to</strong>p of<br />
deadlines, this is a product designed <strong>to</strong><br />
get the ball rolling on marketing campaigns<br />
and <strong>to</strong> keep the conversation going.<br />
With their creation workflow system, <strong>Marketing</strong>.Ai enables teams<br />
<strong>to</strong> organize around a particular content marketing function.<br />
<strong>Marketing</strong>.Ai works with clients through planning, delegation<br />
and publishing and every other step of managing the content. It<br />
also has built-in analytics and comes with a content library.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Allows for flexible campaigns.<br />
• View real-time analytics and reports.<br />
• <strong>Content</strong> Library.<br />
• 14-day demo.<br />
Cons<br />
• Limited access <strong>to</strong> content<br />
library at lower levels.<br />
• Clarity between functions<br />
could be improved.<br />
Pricing<br />
<strong>Marketing</strong>.AI does not provide pricing plans on their website. They offer a 14-day demo<br />
of the product and the suggestion <strong>to</strong> contact them for more pricing information.<br />
concured.com<br />
19
<strong>Content</strong> Curation Technologies<br />
<strong>Content</strong> Curation Technologies<br />
<strong>Content</strong> curation is the process of gathering information relative<br />
<strong>to</strong> your niche <strong>to</strong> use as either source material for new content<br />
or <strong>to</strong> repost on your site. A content curation <strong>to</strong>ol will sift<br />
through the internet and deliver these content pieces <strong>to</strong> you.<br />
Along with finding content for your company, content curation <strong>to</strong>ols can also help you <strong>to</strong> manage<br />
your content and show trends in your posting. For instance, you can discover whether you<br />
might be oversaturating your readers about a particular <strong>to</strong>pic, or missing out on something your<br />
audience is interested in.<br />
We have reviewed several <strong>to</strong>ols for content curation:<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
newscred.com<br />
We talked about NewsCred’s workflow features. Now let’s look at their curation package.<br />
Its content curation <strong>to</strong>ol pulls from a tremendous number of channels and integrates them with<br />
NewsCred’s workflow software. Imagine opening up a new content job and finding curated<br />
pieces ready for research. That’s one reason the big players use this software. Remember,<br />
NewsCred is aimed squarely at large enterprises that have <strong>to</strong> manage massive campaigns.<br />
curata.com<br />
We may have talked about the workflow features first, but Curata, as its name suggests, is a <strong>to</strong>ol<br />
focused heavily on content curation. Its core feature is the ability <strong>to</strong> set extremely specific parameters<br />
on the types of content you wish <strong>to</strong> curate using their self-learning engine. You can go way beyond just<br />
a simple RSS-like keyword search dump. Then, you can organize and annotate the curated information<br />
in the workflow portion, then publish it on a wide variety of platforms. Their innovative and creative<br />
technology allows more time <strong>to</strong> be focused on the campaign and less time on finding content.<br />
concured.com<br />
21
<strong>Content</strong> Curation Technologies<br />
scoop.it / Twitter: @scoopit<br />
This innovative content curation <strong>to</strong>ol<br />
is a one-s<strong>to</strong>p shop for your curation<br />
needs. Scoop.It is ready <strong>to</strong> work hard for<br />
you. It has the ability <strong>to</strong> locate popular<br />
content quickly and efficiently, plus gives<br />
you editing <strong>to</strong>ols <strong>to</strong> let you repurpose<br />
content and publish it <strong>to</strong> social media,<br />
websites, blogs, and even newsletters.<br />
Scoop.It offers a robust and creative <strong>to</strong>ol for filtering the<br />
web at high speeds <strong>to</strong> keep you and your team up <strong>to</strong> date<br />
on the latest trends. It lets you be a part of the conversation<br />
rather than catching up <strong>to</strong> the conversation.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• User-friendly.<br />
• Wordpress integration.<br />
• Awesome Plugins.<br />
• Free Option for personal use.<br />
• Free Trial.<br />
Cons<br />
• Segment. IO needs <strong>to</strong> be added.<br />
• Spell check needed in blogging widget.<br />
• Can have a slow refresh rate.<br />
• Mobile app needs improvement.<br />
Pricing<br />
There are three levels of pricing for Scoop.It:<br />
• Free: This level includes one <strong>to</strong>p personalized content page or <strong>to</strong>pic page, 1 keyword<br />
group, 2 social accounts, 10 scoops per day and basic content filtering.<br />
• Pro Annual: This level has 5 <strong>to</strong>pic pages, 5 keyword groups, 5 social accounts,<br />
unlimited scoops per day, basic content filter, basic cus<strong>to</strong>mization of <strong>to</strong>pic pages,<br />
analytics, and scheduled post. All of this is at $11 per month paid annually.<br />
• Business Annual: This comes with 15 <strong>to</strong>pics pages and advanced cus<strong>to</strong>mization of them, 15<br />
keyword groups, unlimited social accounts, unlimited scoops per day, advanced content filtering,<br />
analytics, post scheduling, newsletter publishing, website/blog publishing, 3 GB upload/sharing<br />
s<strong>to</strong>rage of documents and Premium Support. This comes at $67 per month paid annually.<br />
concured.com<br />
23
<strong>Content</strong> Curation Technologies<br />
flockler.com / Twitter: @getflockler<br />
Flockler takes content curation <strong>to</strong> a whole<br />
new level with their innovative central<br />
hub that pulls all the <strong>to</strong>ols you need in<strong>to</strong><br />
one user-friendly space. With the Flockler<br />
hub, you can curate content based on<br />
search criteria, publish that content and<br />
moni<strong>to</strong>r social media conversations<br />
so you can make sure your message<br />
is getting across the right way.<br />
You can schedule posts you’ve created or assign a team<br />
member <strong>to</strong> be in charge of just one media stream. It’s perfect for<br />
companies that love Twitter. You can create rules that allow you<br />
<strong>to</strong> au<strong>to</strong>matically publish content when particular hashtags are<br />
used. Flockler works with most social media outlets, like Twitter,<br />
Instagram, Facebook, YouTube, LinkedIn and Pinterest.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• User-friendly simple design.<br />
• Wordpress integration.<br />
• 30-day free trial.<br />
Cons<br />
• No plugins <strong>to</strong> design content in other<br />
software and upload <strong>to</strong> Flockler.<br />
• Browser-based only, no desk<strong>to</strong>p <strong>to</strong>ol.<br />
• Not mobile-friendly.<br />
Pricing<br />
There are four levels of pricing for Flockler. All plans come with enterprise-level hosting and technical<br />
support via email and phone. The pricing is based on how many au<strong>to</strong>mated feeds you can have:<br />
• Lite: No au<strong>to</strong>mated social feed is the only limitation on this first level.<br />
The price is 49 Euros, which translated <strong>to</strong> about 56 USD.<br />
• Basic: 3 au<strong>to</strong>mated social feeds in this package for 99 Euros or 113 USD.<br />
• Pro: 10 au<strong>to</strong>mated feeds coming in at 299 Euros or 341 USD.<br />
• Premium: unlimited au<strong>to</strong>mated feeds, coming in 499 Euros or 569 USD.<br />
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<strong>Content</strong> Creation<br />
<strong>Content</strong> Creation<br />
Curating content is one thing, but finding a writer that<br />
can make you quality content over time is crucial <strong>to</strong> any<br />
content marketing campaign. Writing quality content<br />
over time is a skill. Not everyone can do it, though there<br />
are many writers that think they can. But you don’t<br />
have time <strong>to</strong> waste on try out a lot of different writers.<br />
That’s why content marketing marketplaces like the ones we’re about <strong>to</strong> show you<br />
were developed. These sites connect freelance writers with businesses that need<br />
content while vetting both for high professional standards. If you need a hire a<br />
writer, check out these boards:<br />
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scripted.com / Twitter: @GetScripted<br />
Scripted is a content marketplace meant <strong>to</strong> connect marketers with content<br />
writers of great skill. Only 5% of writers that apply <strong>to</strong> Scripted are accepted<br />
and they are constantly evaluated and scored <strong>to</strong> maintain the highest quality<br />
of content in their marketplace. With their diverse collection of writers, both<br />
technical and otherwise, it is easy <strong>to</strong> find just the writer you are looking for.<br />
Cons<br />
Pros<br />
• Great content at low prices<br />
• Easy <strong>to</strong> use interface<br />
• Great cus<strong>to</strong>mer service<br />
• Finding the right writer can<br />
take some research<br />
• Not enough lead time<br />
• Writers are not contracted <strong>to</strong><br />
you for more than one job<br />
Pricing<br />
The pricing varies across the marketplace depending on the type of content you desire.<br />
It is recommended that you search the marketplace for your pricing needs.<br />
concured.com<br />
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<strong>Content</strong> Creation<br />
skyword.com / Twitter: @Skyword<br />
Skyword is a content marketplace<br />
specializing in branded content and<br />
technical writing. Their writers focus on<br />
bringing you something that your cus<strong>to</strong>mers<br />
will value and interact with. Skyword also<br />
has designers and videographers <strong>to</strong> boost<br />
your content’s power. If you need something<br />
fancy created, like an infographic,<br />
Skyword is a good place <strong>to</strong> start.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Easy <strong>to</strong> communicate with<br />
writers and edit content<br />
• Can cus<strong>to</strong>mize <strong>to</strong> business needs<br />
• Streamline process by building<br />
checkpoints and controlling access<br />
Cons<br />
• Can be tedious process in<br />
posting what is needed<br />
• Analytics could be improved<br />
• Takes time for requests <strong>to</strong> move through the<br />
queue which is not good for dated material<br />
Pricing<br />
The pricing varies across the marketplace depending on the type of content you desire.<br />
It is recommended that you search the marketplace for your pricing needs.<br />
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<strong>Content</strong> Creation<br />
contently.com / Twitter: @<strong>Content</strong>ly<br />
<strong>Content</strong>ly is a content marketplace that<br />
served some of the biggest brands,<br />
such as Wal-Mart, IBM, and GE. Their<br />
platform works on creating, distributing<br />
and optimizing content that is branded for<br />
your company. They work <strong>to</strong> streamline<br />
the entire content process, allowing for<br />
approval and analytics in the same space.<br />
They have a freelance network that spans<br />
60+ countries and has over 55,000<br />
awards winning journalists, videographers,<br />
graphic designers, researchers, and<br />
pho<strong>to</strong>graphers; <strong>to</strong> give you access <strong>to</strong> the<br />
perfect talent for your companies needs.<br />
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Pros<br />
• Speedy deployment of writers<br />
• Calendar <strong>to</strong>ol <strong>to</strong> organize projects<br />
and stay on deadline<br />
• Simple set up<br />
Cons<br />
• Analytics can be confusing,<br />
needs <strong>to</strong> be more intuitive<br />
• Site can be slow at times<br />
• No way <strong>to</strong> organize content<br />
Pricing<br />
The pricing varies depending on the type of content your company needs. It is<br />
recommended that you search the marketplace for your pricing needs.<br />
concured.com<br />
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<strong>Content</strong> Promotion Technologies<br />
<strong>Content</strong> Promotion is a key component <strong>to</strong> every<br />
content marketing agency. Creating good content<br />
is only half the fight. Getting the message in front of<br />
your audience is the only way you going <strong>to</strong> generate<br />
sales. That’s what content promotion is all about.<br />
With so many channels out there, using <strong>to</strong>ols is the<br />
only way <strong>to</strong> keep up with the pace of social media.<br />
One thing we’ve discovered is that all the major players in this field<br />
use a PPC pricing model. If you are not familiar with this form of<br />
pricing, you will need <strong>to</strong> do some research on it beforehand so<br />
you can get the most ROI from your promotion investment.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
The <strong>to</strong>ols we will be looking over this chapter are the following:<br />
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<strong>Content</strong> Promotion Technologies<br />
outbrain.com / Twitter: @Outbrain<br />
OutBrain is a content promotion service that<br />
operates on its own marketing platform. It<br />
focuses on recommending your content<br />
<strong>to</strong> the most premier media outlets, such<br />
as CNN, People, and ESPN. It’s quite<br />
similar <strong>to</strong> AdSense. You pay OutBrain <strong>to</strong><br />
publish your content using a CPC model.<br />
OutBrain, in turn, pays end publishers for<br />
putting its links on their sites. In order <strong>to</strong><br />
match articles with the right end publisher<br />
pages, OutBrain uses a set of sophisticated<br />
algorithms. Many large companies use<br />
OutBrain for their content promotion,<br />
including Visa, McDonald’s, and Huggies.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Premium publishing partners.<br />
• Quality controls on content.<br />
Cons<br />
• Difficulty tracking interactions on content.<br />
• Limited options <strong>to</strong> analyze data.<br />
Pricing<br />
OutBrain’s pricing, like most content promotion services, you don’t pay for a package;<br />
rather, you set a daily budget and cost-per-click. Once that is done you only pay<br />
for visits you receive until you reach your daily budget. There is a $10 minimum for<br />
the daily budget, but other than that, there is no contract or annual fees.<br />
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<strong>Content</strong> Promotion Technologies<br />
taboola.com / Twitter: @taboola<br />
Taboola is another content promotion<br />
website geared <strong>to</strong>ward getting your<br />
message in front of wider audiences and<br />
bringing in just the kind of clients and<br />
cus<strong>to</strong>mers you seek. It is often compared<br />
<strong>to</strong> OutBrain, but there are some differences.<br />
OutBrain uses its algorithms <strong>to</strong> filter<br />
out bad content submissions. Taboola<br />
uses crowdsourcing <strong>to</strong> do the same.<br />
Taboola works with big name publishers such as NBC, USA<br />
Today, Fox Sports and the Weather channel. Leveraging that kind<br />
influence, using Taboola has the potential <strong>to</strong> expand your audience<br />
dramatically. Be sure you can keep up with the demand!<br />
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Cons<br />
Pros<br />
• Exceptional in distributing visuals.<br />
• Reputation of driving 550 million<br />
unique views every month.<br />
• May not reach the ideal<br />
audience in some cases.<br />
• Issues with tracking who<br />
interacts with content.<br />
• Reporting constraints.<br />
Pricing<br />
Similar <strong>to</strong> OutBrain’s pricing, Taboola works on a pay-per-click and daily budget pricing model.<br />
You don’t pay for a package; rather, you set a daily budget and cost-per-click. Once that is done you<br />
only pay for visits you receive until you reach your daily budget. There is no contract or annual fees.<br />
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<strong>Content</strong> Promotion Technologies<br />
facebook.com / Twitter: @facebook<br />
It goes without saying that Facebook<br />
is a social media giant. While it is not<br />
a service that is made primarily for<br />
promotion, Facebook offers the ability<br />
<strong>to</strong> create sponsored or promoted posts<br />
which have a greater reach than standard<br />
posts. Facebook also offers PPC ads.<br />
With billions of people on Facebook every day, and millions on at<br />
any given time, this is a great <strong>to</strong>ol for spreading your message.<br />
Another fantastic perk <strong>to</strong> Facebook is that it is a great place <strong>to</strong><br />
locate influencers, make them in<strong>to</strong> brand ambassadors and try some<br />
organic promotion. However, due <strong>to</strong> the high churn of postings on<br />
Facebook, it can be difficult <strong>to</strong> gain market attention over time.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Huge Audience.<br />
• Massive Data Set <strong>to</strong> utilize.<br />
• Re-sharable ads can lead <strong>to</strong><br />
organic promotion.<br />
Cons<br />
• Facebook has set limits on<br />
organic promotion, almost forcing<br />
brands <strong>to</strong> pay <strong>to</strong> play.<br />
• Slightly more expensive pay-per-click.<br />
• Can’t target certain fac<strong>to</strong>rs.<br />
Pricing<br />
Facebook also works on a pay-per-click model with a daily budget and a lifetime budget,<br />
giving you the ability <strong>to</strong> determine how many people you want <strong>to</strong> come <strong>to</strong> your site.<br />
concured.com<br />
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<strong>Content</strong> Promotion Technologies<br />
linkedin.com / Twitter: @LinkedIn<br />
LinkedIn is a huge business-focused<br />
social media marketplace. It is a site for<br />
professionals <strong>to</strong> showcase their experience<br />
and skills, and for employers <strong>to</strong> search<br />
for candidates that meet their needs.<br />
LinkedIn offers an advertising platform that you can use <strong>to</strong> get<br />
exactly who you want <strong>to</strong> look at your content. It’s an extraordinarily<br />
target-rich location for B2B companies. In fact, LinkedIn is the<br />
only general B2B social media platform we’re aware of!<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Site for professionals and businesses<br />
• May not get a lot of clicks, you<br />
will get the right clicks<br />
Cons<br />
• Expensive pay-per-click<br />
• Ads are not very cus<strong>to</strong>mizable<br />
Pricing<br />
Like other promotion services and sites, LinkedIn works with pay-per-click and budgets. Their<br />
average pay per click is around 4 dollars, as compares <strong>to</strong> others which are around .30 cents.<br />
concured.com<br />
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<strong>Content</strong> Promotion Technologies<br />
twitter.com / Twitter: @twitter<br />
What can you say in 140 characters or<br />
less? Quite a lot. Twitter is a remarkable<br />
social media outlet in that it lets you say a<br />
lot by saying so little. There are billions of<br />
people using Twitter every day. Twitter is a<br />
great market for those who want <strong>to</strong> start a<br />
conversation with their clients. When you<br />
use their sponsored tweets function, you are<br />
doing exactly that.<br />
Twitter’s promoted tweets and ads use data gathered from<br />
user profiles and the hashtags they use <strong>to</strong> determine the best<br />
audience for viewing. Also, unlike several other social media<br />
channels, you can actually hold a conversation on Twitter.<br />
Twitter is a soft-spoken giant in a world that shouts.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Sponsored tweets look native on the timeline<br />
of users, which increases click-through.<br />
• Options <strong>to</strong> promote tweets or even accounts.<br />
• Strong with mobile audiences.<br />
• Improved visuals.<br />
Cons<br />
• Not as large an audience as Facebook.<br />
• Better for certain markets (entertainment,<br />
and media for example.)<br />
Pricing<br />
Twitter works on the same pay-per-click model as other social<br />
media sites and content promotion companies.<br />
concured.com<br />
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<strong>Content</strong> Promotion Technologies<br />
dianomi.com / Twitter: @dianomi<br />
Dianomi works with financial content<br />
only. It boasts that that 34% of its 55<br />
million unique users are in the <strong>to</strong>p 10%<br />
affluence bracket. If the products and<br />
services you are selling are aimed at this<br />
bracket, this is the content promotion<br />
provider <strong>to</strong> use. Dianomi mostly works<br />
with banks, financial institutions, and B2B<br />
companies that need promotional services.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Focus on financial clients is strong.<br />
• Competitive ROI.<br />
Cons<br />
• Works with pop-ups with can<br />
negatively impress consumers.<br />
• Complicated set up process.<br />
Pricing<br />
As is common with all promotion sites, they work on a pay-perclick<br />
or pay-per-lead scale, which requires a daily budget.<br />
concured.com<br />
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<strong>Content</strong> Promotion Technologies<br />
nativo.net / Twitter: @NativoPlatform<br />
True <strong>to</strong> its name, Nativo seeks <strong>to</strong> make<br />
content feel and look as native <strong>to</strong> the sites<br />
it promotes on as possible. This sort of<br />
native advertising helps <strong>to</strong> push more clickthroughs<br />
because it can fool people trying<br />
<strong>to</strong> avoid ads and click-bait headlines.<br />
Nativo’s website states that it will improve native ad performance<br />
by 300%. That kind of increase, combined with the monetization of<br />
your content, can equal high sales, leads and advertising return.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Designed content <strong>to</strong> blend in<strong>to</strong> publisher site.<br />
• Distribute sponsored posts on<br />
many outlets with one service.<br />
• Pushes posts <strong>to</strong> publishers site<br />
as sponsored content.<br />
• Not billed for bot activity.<br />
Cons<br />
• Quality can suffer when content not made<br />
<strong>to</strong> publications unique audiences.<br />
• A large portion of readers don’t<br />
trust native ad content.<br />
Pricing<br />
Rather than PPC, Nativo prices only on CPM. However, the pay scale remains the same.<br />
concured.com<br />
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<strong>Content</strong> Personalization Technologies<br />
<strong>Content</strong> personalization is one of the holy grails of<br />
content marketing. What if you could deliver cus<strong>to</strong>mized<br />
content for each person that visited your site? While<br />
we’re not quite <strong>to</strong> a one-<strong>to</strong>-one match of content <strong>to</strong><br />
viewer yet, the technology that we do have <strong>to</strong> personalize<br />
content delivery <strong>to</strong> small segments is pretty impressive.<br />
To do content personalization right, you need <strong>to</strong> know your<br />
audience on a deep level and you need <strong>to</strong> know how <strong>to</strong> adjust<br />
your ads in minute ways <strong>to</strong> measure the differences in response.<br />
Thus, <strong>to</strong>ols have been created <strong>to</strong> take some of the heavy lifting<br />
out of content personalization. Many of these <strong>to</strong>ols are built for<br />
enterprises since small-niche companies only have <strong>to</strong> focus on a<br />
few core audience types. But when you are marketing <strong>to</strong> many<br />
different audiences, personalization software is a huge help.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Here are some of the <strong>to</strong>ols we’ve studied that focus on this niche:<br />
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<strong>Content</strong> Personalization Technologies<br />
demandbase.com / Twitter: @Demandbase<br />
DemandBase is a content personalization<br />
site focused on B2B marketing. Through their<br />
service, marketers can target specific ads<br />
<strong>to</strong> companies that meet certain criteria such<br />
as revenue or products purchased. Think of<br />
it as a sophisticated lead scoring platform<br />
combined with an advertising service.<br />
The platform also integrates with the products of more than 25<br />
different companies, including Salesforce and Google. The platform<br />
is very popular among tech companies that market <strong>to</strong> businesses.<br />
Adobe, Microsoft, and Dell are just a few of their clients.<br />
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Pros<br />
• Quality account data in real time<br />
• Superior cus<strong>to</strong>mer service<br />
Cons<br />
• No ability <strong>to</strong> view/search/export missing data<br />
• Expensive for small companies<br />
Pricing<br />
At this time, DemandBase does not publicize their pricing, requiring<br />
you <strong>to</strong> contact a representative for prices and packages.<br />
concured.com<br />
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<strong>Content</strong> Personalization Technologies<br />
monetate.com / Twitter: @monetate<br />
Monetate is much like DemandBase,<br />
but their focus is on B2C instead of<br />
B2B. Monetate helps companies create<br />
personalized cus<strong>to</strong>mer experiences on<br />
websites by tracking their demographic<br />
information and online behavior. These<br />
advertising experiences are multichannel<br />
by design. Using demographics,<br />
geography, first and third party data,<br />
it builds the perfect template for your<br />
content <strong>to</strong> reach your targeted audience.<br />
Monetate also has sophisticated rules software, integrates with<br />
most technology stacks, and makes it easy for your marketing<br />
team <strong>to</strong> create many different types of experiences quickly.<br />
Brands such as The North Face, National Geographic, and<br />
QVC use Monetate <strong>to</strong> handle their online marketing.<br />
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Pros<br />
• Wide variety of features and applications<br />
• Intuitive UI<br />
• Proactive cus<strong>to</strong>mer service team<br />
Cons<br />
• Predictive analytics have room <strong>to</strong> improve<br />
• Challenging dashboard <strong>to</strong> navigate<br />
• Needs <strong>to</strong> add same day reporting<br />
Pricing<br />
At this time, Monetate does not publicize their pricing. Contact them for a quote.<br />
concured.com<br />
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<strong>Content</strong> Personalization Technologies<br />
sailthru.com / Twitter: @sailthru<br />
SailThru boasts that it has found a way <strong>to</strong><br />
talk <strong>to</strong> cus<strong>to</strong>mers as individuals with its<br />
cus<strong>to</strong>mer retention software. Their core<br />
product is designed around email marketing,<br />
but it also links email with other channels<br />
<strong>to</strong> create comprehensive experiences.<br />
Email has long been at the forefront of<br />
targeted marketing messages. SailThru<br />
takes it one step further by using predictive<br />
analytics and long-term measurement<br />
<strong>to</strong> build thorough cus<strong>to</strong>mer profiles.<br />
If you use a lot of email marketing in your business, SailThru is a mustsee<br />
<strong>to</strong>ol that will increase your open rates, clicks, and conversions.<br />
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Pros<br />
• Included functions are useful<br />
for most businesses<br />
• The ability <strong>to</strong> hand code displays<br />
• Great cus<strong>to</strong>mer service<br />
Cons<br />
• Terminology may be confusing<br />
and difficult for new users<br />
• No WYSIWYG Email edi<strong>to</strong>r<br />
Pricing<br />
At this time, SailThru does not publicize their pricing. Contact them for a quote.<br />
concured.com<br />
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<strong>Content</strong> Personalization Technologies<br />
cer<strong>to</strong>na.com / Twitter: @cer<strong>to</strong>na<br />
Cer<strong>to</strong>na uses real-time personalization<br />
technology <strong>to</strong> optimize the experiences of<br />
people visiting your site. Their platform is<br />
designed for omni-channel businesses. They<br />
claim that within 3-4 clicks of a cus<strong>to</strong>mer’s<br />
visit <strong>to</strong> one of your channels, they can craft<br />
a personalized experience based on that<br />
behavior. It’s very impressive technology.<br />
Utrecht, the art supply company, boosted their conversion rate<br />
and AOV by over 10% using Cer<strong>to</strong>na’s system. If you work<br />
in an omni-channel business, see if Cer<strong>to</strong>na’s personalization<br />
system will work best for your content marketing strategy.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Easy implementation<br />
• Ability <strong>to</strong> adjust on the fly<br />
• Great support<br />
Cons<br />
• Dated interface<br />
• Could improve its dashboard’s<br />
user-friendliness<br />
Pricing<br />
At this time, Cer<strong>to</strong>na does not publicize their pricing. Contact their representatives for a quote.<br />
concured.com<br />
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<strong>Content</strong> Publishing Tools<br />
Once you have your content tuned just right, now you have <strong>to</strong> put it up on<br />
the web. <strong>Content</strong> publishing differs from content promotion, though there<br />
is some cross-over. <strong>Content</strong> promotion software points readers <strong>to</strong> where<br />
you have published your core content using a content publishing <strong>to</strong>ol.<br />
<strong>Content</strong> publishing <strong>to</strong>ols come in two main categories. Some push content<br />
<strong>to</strong> your core channels. Others, like Tumblr, are a channel in themselves.<br />
Several of the <strong>to</strong>ols we’ve mentioned have content publishing features. The<br />
right publishing <strong>to</strong>ol makes it easy <strong>to</strong> make your content accessible <strong>to</strong> your<br />
viewers and the search engines, while also maintaining your overall branding.<br />
The <strong>to</strong>ols we will go over are as follows:<br />
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lapost.com<br />
We covered Kapost in detail<br />
in the first chapter, so we are<br />
going <strong>to</strong> briefly <strong>to</strong>uch on it<br />
here. Kapost has the ability<br />
<strong>to</strong> publish across multiple<br />
channels, schedule content<br />
posting and give you data<br />
<strong>to</strong> analyze your engagement<br />
rates. Using Kapost for<br />
you publishing needs gives<br />
you the ability <strong>to</strong> manage<br />
several channels at once.<br />
percolate.com<br />
Like Kapost, it has been mentioned in<br />
the first chapter and it serves in very<br />
much the same ways. It is a great <strong>to</strong>ol for<br />
managing multiple publishing sources.<br />
flockler.com<br />
Flockler was first mentioned in chapter<br />
two. Flockler is a content curation site<br />
that also allows you <strong>to</strong> manage your<br />
content channels. A big feature of Flockler<br />
is that you can moni<strong>to</strong>r the conversation<br />
happening around your content.<br />
concured.com<br />
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<strong>Content</strong> Publishing Tools<br />
blogger.com / Twitter: @Blogger<br />
Blogger is a publishing platform that gives<br />
users their own blog space. Blogger is a<br />
part of the Google family and requires a<br />
Google+ or a blogger account <strong>to</strong> create and<br />
maintain a blog with them. As such, Blogger<br />
posts have the ability <strong>to</strong> be shared with<br />
your circles or any others using Google+.<br />
Publishing <strong>to</strong> Blogger is like any other blog, meaning it features<br />
a WYSIWYG edi<strong>to</strong>r and the option <strong>to</strong> edit it in HTML and add<br />
elements <strong>to</strong> the page using CSS. Blogger gives you a way <strong>to</strong><br />
connect with others and create content that relates <strong>to</strong> your business.<br />
If you use Google as a major marketing channel and you’re a<br />
small business, a Blogger account might be good for you.<br />
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Pros<br />
• Integrates well with other Google<br />
products and services<br />
• Easy <strong>to</strong> use blogger platform for beginners<br />
• Large community of writers<br />
Cons<br />
• Must use blogger in draft <strong>to</strong> use new features<br />
Pricing<br />
Blogger is free <strong>to</strong> use for both commercial and private use.<br />
concured.com<br />
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<strong>Content</strong> Publishing Tools<br />
uberflip.com / Twitter: @Uberflip<br />
Uberflip is a content aggregation and<br />
publishing platform that allows you <strong>to</strong><br />
bring all your content <strong>to</strong> one place and<br />
manage its publishing from there. It has<br />
some interesting features, such as the<br />
ability <strong>to</strong> tailor content for every stage<br />
of the buyer cycle. By having everything<br />
in one place, you will never miss a<br />
channel and important sales or leads.<br />
Uberflip works hard <strong>to</strong> convert clicks and visits in<strong>to</strong> leads with calls<br />
<strong>to</strong> action and premium content that gets your clients and potential<br />
cus<strong>to</strong>mers involved and part of the conversation. You can measure the<br />
performance of Uberflip <strong>to</strong> track your return on your investment in the<br />
service and see what posts are doing the best with your demographics.<br />
Uberflip works best for businesses that are already established<br />
and have strong sales funnels. It’s an expensive piece of software<br />
and might be <strong>to</strong>o much of an investment for small businesses.<br />
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Pros<br />
• Easy <strong>to</strong> use<br />
• Works with several <strong>to</strong>p outlets<br />
ex. HubSpot, Wordpress<br />
• Great cus<strong>to</strong>mer service team<br />
Cons<br />
• Need more options for<br />
embedding tiles on sites<br />
• Needs a master stream rather<br />
than several smaller streams<br />
• Needs link shortening integration<br />
Pricing<br />
Uberflip has four tiers of pricing according <strong>to</strong> the needs of the company.<br />
• Expert: This package comes with 10 cus<strong>to</strong>m streams. 50 PDF’s <strong>to</strong> ‘Flipbooks’, 1 Hub, Unlimited Team<br />
Members. For Lead gen, it gets basic integration for some of the <strong>to</strong>p mailing sites, 10 calls-<strong>to</strong>-action, and gating<br />
content. It also comes with <strong>Content</strong> scores and advanced metrics. All for $750 per month billed annually.<br />
• Exclusive: This set comes with 15 cus<strong>to</strong>m streams, 100 PDF’s <strong>to</strong> ‘Flipbooks’, 1 Hub, and Unlimited Team<br />
Members. For Lead generation, advanced integration for <strong>to</strong>p emailing sites, 15 calls-<strong>to</strong>-action, and gating<br />
content. It also comes with <strong>Content</strong> scores and advanced metrics. This for $1200 per month billed annually.<br />
• Elite: 25 cus<strong>to</strong>m streams, 150 PDF <strong>to</strong> ‘Flipbooks’, 2 Hubs, Unlimited Team Members, Password<br />
Protected Hubs, Au<strong>to</strong>mated <strong>Content</strong> Management, and Smart Filters. Advanced integration<br />
with the <strong>to</strong>p mailing sites, 25 calls-<strong>to</strong>-action, and gating content. It also comes with <strong>Content</strong><br />
scores, advanced metrics, and email reporting. All for $1800 per month billed annually.<br />
• Enterprise: This is a cus<strong>to</strong>m package starting at $3500 per month billed annually. It includes<br />
all the features of Elite and some Enterprise only features that can be added and designed<br />
for your company’s needs. You need <strong>to</strong> contact a representative for the full details.<br />
concured.com<br />
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<strong>Content</strong> Publishing Tools<br />
wordpress.org / Twitter: @WordPress<br />
Wordpress is THE software for blog creation.<br />
It has two incarnations, Wordpress.Org,<br />
and Wordpress.com. The latter is a service<br />
that lets you host a blog on Wordpress<br />
servers. Most businesses will want <strong>to</strong> install<br />
Wordpress on their own domains. You can<br />
get the software at Wordpress.org, but many<br />
hosting providers have a way <strong>to</strong> au<strong>to</strong>matically<br />
install it on a domain from the control panel.<br />
The beauty of Wordpress.org, which is what we will spend the most<br />
time discussing is that it does not just make a blog, you can build<br />
a whole website. It is also one of the most user-friendly content<br />
management systems out there. Wordpress has a famous five-minute<br />
install. From there, anyone with some familiarity with HTML and<br />
CSS can design a stunning and client-friendly website and blog.<br />
Wordpress is so widespread that many content marketing<br />
<strong>to</strong>ols have ways <strong>to</strong> integrate with it. While Wordpress<br />
isn’t best for all use cases (consider Drupal or Joomla as<br />
alternates), for many businesses this is enough.<br />
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Pros<br />
• Popular and proven technology<br />
• Easy <strong>to</strong> use interface<br />
• Ability <strong>to</strong> engage large community<br />
Cons<br />
• Array of choices for themes and<br />
plugins can be intimidating<br />
• Ideally, you must have your<br />
own hosting and domain<br />
Pricing<br />
Wordpress is free <strong>to</strong> from wordpress.org but does require you having your own domain<br />
and hosting. Most businesses already have this so it’s not a major concern.<br />
concured.com<br />
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<strong>Content</strong> Publishing Tools<br />
tumblr.com / Twitter: @tumblr<br />
Tumblr is a unique platform in that it has a<br />
very large, young, and active community.<br />
Tumblr’s focus is on displaying short pieces of<br />
content. Most content pieces are either videos<br />
or pictures. However, it can be difficult <strong>to</strong> use<br />
as a content delivery system for businesses<br />
unless you are skilled at creating viral content<br />
that will resonate with its userbase, such as<br />
creating entertaining infographics. The social<br />
side of the service runs on people spreading<br />
your content elsewhere through reblogging.<br />
Tumblr provides user-friendly blogging, the ability <strong>to</strong> have your own<br />
domain name, page cus<strong>to</strong>mization features, and a great place <strong>to</strong> publish<br />
non-text content. If you need <strong>to</strong> reach Millennials specifically, Tumblr is<br />
worth a look. Just be prepared <strong>to</strong> operate under their rules, not yours.<br />
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Pros<br />
• Easy <strong>to</strong> engage blogging community<br />
that is passionate and can be made<br />
in<strong>to</strong> brand ambassadors.<br />
• Dashboard makes it easy <strong>to</strong> track<br />
and read blogs you follow<br />
• Makes it easy <strong>to</strong> track and tag<br />
content with activity feed<br />
• Simple and user-friendly<br />
Cons<br />
• No easy way <strong>to</strong> back up your blog<br />
• No way <strong>to</strong> import data from other<br />
blogs beyond cutting and pasting<br />
Pricing<br />
Tumblr is free for personal or commercial use.<br />
concured.com<br />
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<strong>Content</strong> Performance & Tracking Tools<br />
Analytics are a key part of any content marketing campaign. Tracking how<br />
well your content does with your audience is important <strong>to</strong> understanding<br />
what works for your brand. It’s the best way, besides direct sales, <strong>to</strong><br />
measuring the ROI of your content marketing campaign, This is an essential<br />
<strong>to</strong> prove your worth of your campaign <strong>to</strong> managers and the C-suite.<br />
Good content performance and tracking <strong>to</strong>ols have two parts. First, they can<br />
measure accurately what you want <strong>to</strong> measure. Second, they can turn those<br />
measurements in<strong>to</strong> understandable charts and graphs for presentations.<br />
There are few <strong>to</strong>ols that just do analytics on their own. Most analytics<br />
packages are bundled up with other content marketing <strong>to</strong>ols. Notably,<br />
marketing au<strong>to</strong>mation software, CRM software, and lead scoring<br />
software almost always has an analytics package bundled with it.<br />
Many of the <strong>to</strong>ols here have their roots in marketing au<strong>to</strong>mation.<br />
The sites and <strong>to</strong>ols that will be covered in this chapter are:<br />
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percolate.com<br />
Percolate has been<br />
mentioned in previous<br />
chapters. Like any<br />
good enterpriselevel<br />
<strong>to</strong>ol, it helps you<br />
track your content<br />
curation in its all-in-one<br />
platform. Read back <strong>to</strong><br />
previous chapters <strong>to</strong><br />
learn more about this<br />
<strong>to</strong>ol, or click the link<br />
<strong>to</strong> visit the website.<br />
newscred.com<br />
We talked about<br />
NewsCred in a previous<br />
chapter, so we will only<br />
briefly <strong>to</strong>uch on it here.<br />
Again, like Percolate,<br />
it has built-in analytics<br />
and reporting. Refer <strong>to</strong><br />
the previous entry on<br />
NewsCred for more<br />
information, or click the<br />
link <strong>to</strong> visit the website.<br />
concured.com<br />
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analytics.google.com / Twitter: @googleanalytics<br />
Google is the proverbial king of the internet<br />
analytics jungle. Unlike the other packages<br />
in this section, Google Analytics just focuses<br />
on delivering powerful tracking features <strong>to</strong><br />
any website. It is a staple <strong>to</strong>ol that cannot<br />
be dismissed just because it is free. In<br />
fact, gaining a solid grounding in Google<br />
Analytics and its reporting <strong>to</strong>ols can help<br />
you understand whether or not you need<br />
something more powerful. But for many<br />
businesses, even medium-sized businesses,<br />
Google Analytics is the perfect fit.<br />
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Pros<br />
• Constantly updated<br />
• Free <strong>to</strong> use<br />
• Vast range of reports<br />
Cons<br />
• Hard <strong>to</strong> cus<strong>to</strong>mize view flows<br />
• AdWords and Google Analytics<br />
can be confusing <strong>to</strong>gether<br />
• Can be overwhelming<br />
Pricing<br />
Google Analytics if free <strong>to</strong> use for public and commercial use.<br />
concured.com<br />
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<strong>Content</strong> Performance & Tracking Tools<br />
pardot.com / Twitter: @pardot<br />
Pardot by Salesforce is a marketing<br />
au<strong>to</strong>mation suite with an emphasis on<br />
lead scoring. Lead scoring lets you rank<br />
visi<strong>to</strong>rs along certain criteria <strong>to</strong> determine<br />
whether or not they are ready for different<br />
marketing and sales tactics. It’s designed<br />
with B2B businesses at heart. A good<br />
lead scoring system like Pardot can show<br />
you which pieces of content are especially<br />
valuable for your conversion strategies,<br />
as well as what the best indica<strong>to</strong>rs<br />
are that a visi<strong>to</strong>r is ready for a sale.<br />
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Cons<br />
Pros<br />
• Easy <strong>to</strong> use interface<br />
• Cus<strong>to</strong>mization options<br />
• Needs <strong>to</strong> improve email template<br />
• Confusing connection between<br />
social media sites<br />
• Could use more data filters<br />
Pricing<br />
Pardot has three levels of pricing and an additional marketing cloud option for 1-1 support.<br />
• Standard: This level comes with email marketing, in-depth prospect tracking,<br />
lead nurturing, lead scoring & grading, ROI reporting, forms & landing pages, and<br />
standard CRM integration. The cost of this level is $1000 per month.<br />
• Pro: Pro includes all the features of standard, plus advanced email analytics, email rendering<br />
preview & spam analysis, email and landing page A/B testing, advanced dynamic content, Google<br />
AdWords integration, API Access - Up <strong>to</strong> 25K calls/day, multiple scoring categories, integrated<br />
marketing calendar, social profiles, and chat support. The price for this level is $2000 per month.<br />
• <strong>Ultimate</strong>: This level comes with all the features of Pro and Standard in<br />
addition <strong>to</strong> cus<strong>to</strong>m user roles, cus<strong>to</strong>m object integration, API Access - Up<br />
<strong>to</strong> 100K calls/day, dedicated IP address, and phone support.<br />
• They also have an additional level called their marketing cloud option. It<br />
comes with email marketing, SMS, MMS and push notifications, social<br />
media, advertising, and campaign and 1:1 journey management<br />
concured.com<br />
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<strong>Content</strong> Performance & Tracking Tools<br />
act-on.com / Twitter: @ActOnSoftware<br />
Act-on is a marketing au<strong>to</strong>mation <strong>to</strong>ol<br />
designed <strong>to</strong> help companies drive better<br />
results in brand awareness, demand<br />
generation, retention, and cus<strong>to</strong>mer<br />
loyalty. Its unique software allows you<br />
<strong>to</strong> track influencers and press activity<br />
and measure the traffic from that <strong>to</strong><br />
gauge your content marketing ROI. In<br />
addition <strong>to</strong> that, it also has an internal<br />
communication platform for your team.<br />
Act-On is targeted <strong>to</strong>ward fast-growing start-ups that want <strong>to</strong><br />
scale quickly but still need a useful marketing au<strong>to</strong>mation <strong>to</strong>ol<br />
while they’re small. It also integrates in<strong>to</strong> several different CRM<br />
packages. Check out their website for more information.<br />
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Pros<br />
• Easy <strong>to</strong> use email templates<br />
• Ability <strong>to</strong> schedule emails<br />
Cons<br />
• Needs more ways <strong>to</strong> get dynamic lists<br />
• Landing page builder needs <strong>to</strong> be optimized<br />
• Site can be slow at times<br />
Pricing<br />
Act-On has two levels of pricing:<br />
• Professional: Professional comes with 1000 active contacts, 3 marketing users, 50<br />
sales users, 1000 API calls/day. This is for $600 per month billed annually.<br />
• Enterprise: Enterprise comes with 10,000 active contacts, 6 marketing users, 100 sales<br />
users, and 25,000 API calls/day. The price for this is $2000 per month billed annually.<br />
concured.com<br />
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<strong>Content</strong> Performance & Tracking Tools<br />
infusionsoft.com / Twitter: @Infusionsoft<br />
Infusionsoft is a venerable au<strong>to</strong>mation<br />
marketing <strong>to</strong>ol that has been helping<br />
companies for 15 years. It handles CRM,<br />
marketing au<strong>to</strong>mation, and analytics. If you<br />
have enough long-term clients that you<br />
need <strong>to</strong> have a CRM <strong>to</strong> keep track of them,<br />
this is a good choice. However, the learning<br />
curve for this software is very high due <strong>to</strong> all<br />
of the different things it can do. Best <strong>to</strong> hire<br />
someone who already has experience in it<br />
unless you’re willing <strong>to</strong> do a lot of study.<br />
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Pros<br />
• Powerful integration for campaigns<br />
• Excellent data collection algorithms<br />
Cons<br />
• Large learning curve<br />
• Could use better one-on-one<br />
account management<br />
Pricing<br />
Infusion Soft has five different levels of pricing for every team needs.<br />
• Essentials: This level comes with CRM, marketing au<strong>to</strong>mation, 25,000<br />
contacts, 12,500 emails/month and 3 users; all for $199 per month.<br />
• Deluxe (Sales Au<strong>to</strong>mation): This comes with CRM, marketing au<strong>to</strong>mation, sales<br />
au<strong>to</strong>mation, 5,000 contacts, 25,000 emails/month, and 4 users for $299 per month.<br />
• Deluxe (E-Commerce): This comes with CRM, marketing au<strong>to</strong>mation, E-Commerce,<br />
5,000 contacts, 25,000 emails/month and 4 users for the price of $299 per month.<br />
• Complete: This comes with everything in the first three levels, except it is 10,000 contacts,<br />
50,000 emails/month, and 5 users. This package is priced at $379 per month.<br />
• Team: Team comes with everything in complete, except it is 20,000 contacts,<br />
100,000 emails/month and 10 users. This level comes in at $599 per month.<br />
concured.com<br />
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<strong>Content</strong> Performance & Tracking Tools<br />
hubspot.com / Twitter: @HubSpot<br />
HubSpot is an inbound marketing program<br />
that integrates blogging, social media<br />
publishing, contacts, SEO, email marketing,<br />
marketing au<strong>to</strong>mation and analytics all<br />
in one platform that is easy <strong>to</strong> use and<br />
powerful. Companies have used it <strong>to</strong> make<br />
their marketing transfer from outgoing <strong>to</strong><br />
incoming by leveraging incredible content.<br />
This is one of the most respected <strong>to</strong>ols in<br />
this category and one of the most powerful.<br />
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Pros<br />
• User friendly<br />
• No coding experience needed<br />
• Easy <strong>to</strong> build with<br />
Cons<br />
• Reporting add-on could use work<br />
• Does not group contacts<br />
• Search function needs improvement<br />
Pricing<br />
There are three packages offered by HubSpot:<br />
• Basic: 100 contacts, content creation, and optimization, email marketing,<br />
social media suite, marketing analytics dashboard. This costs $200 per month<br />
billed annually. The onboarding fee is $600 in addition <strong>to</strong> that cost.<br />
• Pro: Everything in basic plus 1,000 contacts, marketing au<strong>to</strong>mation, goal-based nurturing,<br />
cus<strong>to</strong>m workflows, Salesforce integration, smart content, attribution reporting, and user roles.<br />
This costs $800 per month billed annually with an additional onboarding fee of $3,000.<br />
• Enterprise: This includes everything in the previous two packages, plus 10,000 contacts, revenue<br />
reporting, cus<strong>to</strong>m event reporting, cus<strong>to</strong>m event au<strong>to</strong>mation triggers, A/B testing CTA’s. A/B test<br />
emails, predictive lead scoring, contacts reporting, company reporting, event-based segmentation.<br />
This costs $2,400 per month billed annually. The additional onboarding fee for this is $5000.<br />
concured.com<br />
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<strong>Content</strong> Performance & Tracking Tools<br />
marke<strong>to</strong>.com / Twitter: @marke<strong>to</strong><br />
Marke<strong>to</strong> is CRM, lead scoring, and<br />
cus<strong>to</strong>mer engagement software that<br />
helps companies <strong>to</strong> attract the right<br />
sort of cus<strong>to</strong>mer, allowing you <strong>to</strong> set<br />
specific parameters <strong>to</strong> engage, convert<br />
and retain them. It has the <strong>to</strong>ols <strong>to</strong> plan<br />
and coordinate marketing campaigns<br />
across a team, giving everyone the ability<br />
<strong>to</strong> provide insight and see what needs<br />
work. If you are using Kapost, Marke<strong>to</strong><br />
will integrate with that software <strong>to</strong> provide<br />
a complete content marketing solution.<br />
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Pros<br />
• Easy <strong>to</strong> use and set up<br />
• Flexibility in accomplishing tasks<br />
• Webhooks capabilities<br />
Cons<br />
• System is slow at peak times<br />
• Lackluster API<br />
• WYSIWYG edi<strong>to</strong>r needs improvement<br />
Pricing<br />
At this time, Marke<strong>to</strong> does not have their pricing published and request you contact a representative.<br />
concured.com<br />
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oracle.com/marketingcloud/products/<br />
marketing-au<strong>to</strong>mation / Twitter: @Eloqua<br />
Eloqua is a product by Oracle that<br />
specializes in engaging with cus<strong>to</strong>mers<br />
and giving them a cus<strong>to</strong>mized experience.<br />
It’s an omni-channel marketing au<strong>to</strong>mation<br />
package that lets you plan and execute<br />
large-scale ad campaigns and track their<br />
performance over time. This is another<br />
piece of software that’s targeted more<br />
<strong>to</strong>wards large and enterprise businesses.<br />
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Pros<br />
• User-friendly interface<br />
• Drag and drop for creating<br />
campaigns and emails<br />
• Email tracking<br />
Cons<br />
• Program builder is rough<br />
• Lead scoring needs work<br />
• Support is <strong>to</strong>uch and go<br />
Pricing<br />
There are three packages offered by Eloqua<br />
• Basic: Starting out at $2,000 a month, this package comes with 10 marketing users, real-time<br />
dashboard reporting, benchmarking, insight reporter, unified marketing calendar, basic security,<br />
simple interface, could support, mobile friendliness, lead scoring and routing, marketing contact<br />
database, multichannel campaigns, app cloud access, stand-alone events, simple emails, simple<br />
campaigns, social sign on, profile based segmentation, audience segmentation, marketing asset<br />
management, digital body language, dynamic content, sales and notification alerts, 5 users for<br />
Eloqua profiler, 5 users for Eloqua engage, API access, Data Import, and Plugin CRM integration.<br />
• Standard: Starting at $4000 a month this package comes will all the features of Basic, plus<br />
50 <strong>Marketing</strong> users, 1 insight analyzer, cus<strong>to</strong>m security, multi-lead scoring and advanced<br />
routing, event management module, digital advertising, advanced data cleansing, 10<br />
Eloqua profilers, 10 Eloqua engage users, and Eloqua data <strong>to</strong>ols cloud service.<br />
• Enterprise: This package comes with everything in the previous two levels plus unlimited marketing<br />
users, 3 Eloqua Analyzers, cloud priority service, sandbox test environment, 20 profiles, and 20 Eloqua<br />
engage users. The pricing for this package is not listed and they ask you <strong>to</strong> contact a representative.<br />
concured.com<br />
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silverpop.com / Twitter: @Silverpop<br />
Silverpop, or what used be called IBM<br />
<strong>Marketing</strong> Cloud, is yet another CRM<br />
designed for engagement and acquisition<br />
of new clients and leads. With its behavior<br />
marketing platform, it gives companies<br />
the chance <strong>to</strong> capitalize on the trends and<br />
behaviors of their clients in real time. It’s<br />
used by more than 5,000 brands worldwide.<br />
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<strong>Ultimate</strong> <strong>Guide</strong> <strong>to</strong> <strong>Content</strong> <strong>Marketing</strong> <strong>Technology</strong><br />
Pros<br />
• Can export Excel in<strong>to</strong> it<br />
• Can use WYSIWYG or HTML edi<strong>to</strong>r<br />
• Test mailing feature<br />
Cons<br />
• Very complex and not very user-friendly<br />
• Cannot reschedule a campaign<br />
• Site can be slow during peak<br />
Pricing<br />
At this time, Silverpop does not have their pricing published<br />
and requests you contact a representative.<br />
concured.com<br />
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<strong>Content</strong> Performance & Tracking Tools<br />
trackmaven.com / Twitter: @TrackMaven<br />
TrackMaven has a great deal of name<br />
brand cus<strong>to</strong>mers, such as Old Spice<br />
and Red Bull, both know for their unique<br />
marketing strategies. TrackMaven‘s<br />
platform allows you <strong>to</strong> optimize your<br />
content across all your media channels<br />
and analyses it for campaign effectiveness.<br />
With the ability <strong>to</strong> communicate through<br />
your whole organization, you can report<br />
<strong>to</strong> stakeholders the effectiveness of<br />
your content. TrackMaven published<br />
and moni<strong>to</strong>rs accounts across the full<br />
digital spectrum, including blogs, social<br />
media, and other digital media.<br />
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Pros<br />
• Easy <strong>to</strong> interpret data<br />
• Easy <strong>to</strong> create graphs<br />
• Multiple filters for data<br />
Cons<br />
• Needs insights beyond social<br />
• Ads intelligence feature can be improved<br />
• Can be confusing for the first time user<br />
Pricing<br />
At this time, TrackMaven does not have their pricing published<br />
and requests you contact a representative.<br />
concured.com<br />
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Conclusion<br />
<strong>Content</strong> <strong>Marketing</strong> is an every growing and changing arena,<br />
with rising competition and changing cus<strong>to</strong>mer standards.<br />
You need the best <strong>to</strong>ols and resources <strong>to</strong> stand above the<br />
rest. These chapters have contained the basics of each<br />
website, including some of the most common pros and cons<br />
from reviews all over the web. Proper use of these <strong>to</strong>ols<br />
and understanding where you want <strong>to</strong> go and how <strong>to</strong> get<br />
your company there will improve your productivity, cus<strong>to</strong>mer<br />
engagement and as an end result, increase revenue.<br />
For more information on each of these sites, it is recommended<br />
that you explore their websites or contact a representative that<br />
can walk you through the process of their site and possibly built a<br />
cus<strong>to</strong>m plan for your company with you.<br />
Sources<br />
All pros and cons were compiled from a variety of sources but<br />
primarily came from the reviews on G2 Crowd, Fuel Your Writing,<br />
<strong>Content</strong>ly, and Quora.<br />
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