01.09.2016 Views

Design Process Journal Walkway Mobility City

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Discover<br />

Define<br />

Develop<br />

Deliver<br />

Gergana Tatarova<br />

PDE3<br />

<strong>Mobility</strong> <strong>City</strong><br />

Brief outline<br />

The project task was to design or improve an<br />

existing mode of public transport aiding to<br />

improve the experience of disabled people<br />

moving around the city. The improvement<br />

implemented should also make the travelling<br />

experience better for all.<br />

lmportant skill<br />

Disability rights<br />

and transport<br />

The research area of my group<br />

Brian Loranger’s Ethnographic design lectures/workshops gave us an insight into how broad and<br />

incredibly important the research phase for a good, user orientated (as all should be), design is.<br />

Also, the lectures taught us practical skills of how to properly do desk and field research, which was<br />

really helpful for this project, and I’m sure - will be for the future<br />

Approach<br />

We were split into 4 teams for initial<br />

group research of 4 areas.<br />

We had to gather all the useful<br />

information and insights into a<br />

presentation to share with the rest of our<br />

classmates.<br />

Urban transport<br />

trends<br />

Strathclyde Partnership for<br />

Transport past and future<br />

of accessibility<br />

Universal / Inclusive<br />

<strong>Design</strong> in transport around<br />

the world<br />

Desk research Field research Emphatic modelling<br />

Disabled people do have rights regarding<br />

transportation, help is available, but not with ease.<br />

You always need to call in advance in order to receive<br />

proper handling i.e. 48h before your flight.<br />

Everyone is willing to help, just facilities aren’t always<br />

available.<br />

lnsight<br />

Every person in a wheelchair was accompanied by<br />

somebody else.<br />

Going through the barriers always slow people down,<br />

especially with luggage, prams, bicycles.<br />

Staff is friendly and always willing to help.<br />

lnsight<br />

Doors for disabled toilets are ridiculously heavy and difficult to<br />

operate.<br />

Too smooth of a surface - not enough friction to properly move<br />

around, if there’s a slope it gets impossible.<br />

Surface too uneven - you get motion sickness.<br />

Guide dogs are allowed everywhere except on<br />

escalators.<br />

Station gets crowded and empty in a wave pattern.<br />

Difficult to hear announcements<br />

I didn’t experience much travelling difficulty while having my<br />

foot broken moving around with crutches. Everyone around was<br />

extremely considerate, which made it easier.

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