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Azimuth Brochure

2016 Overview brochure of Azimuth's services

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OPTIMISING KNOWLEDGE, SKILLS AND BEHAVIOURS


About <strong>Azimuth</strong><br />

CONSULTANCY: APPLYING OUR EXPERTISE TO YOUR ORGANISATION DEVELOPMENT NEEDS<br />

<strong>Azimuth</strong> is a training consultancy that<br />

focuses on improving Knowledge, Skills<br />

and Behaviours. We have two areas of<br />

expertise; improving human performance<br />

and providing professional consultancy in<br />

training, learning and development.<br />

Human Performance includes Business<br />

Skills, Human Factors and High Performance<br />

Coaching. Business Skills are those skills<br />

an individual needs in order to succeed in<br />

business; Human Factors are the mind<br />

sets and behaviours that act as barriersto<br />

safe and successful working in high<br />

risk occupations and High Performance<br />

Coaching is the one to one coaching for<br />

those individuals where high performance is<br />

essential, such as Senior Executives, Pilots<br />

and Sports People.<br />

Our consultancy services provide<br />

organisations with expertise in training<br />

analysis, design, assurance and<br />

management. We work closely with our<br />

clients to meet their exact requirements<br />

whether it’s a specialist project or our fully<br />

outsourced L&D management function.<br />

Our management team and consultants<br />

offer expertise and experience across a wide<br />

portfolio of private and public sector clients.<br />

We believe that developing the very<br />

best training that adds value requires an<br />

unwavering commitment to our clients.<br />

Therefore, we work hard to partner our<br />

clients and really understand their exact<br />

needs and culture. This approach has its<br />

roots firmly set in exceptional relationship<br />

management and customer service which<br />

allows us to build trust and develop the very<br />

best learning and development solutions for<br />

your business.<br />

Our clients find that our<br />

personal and detailed<br />

approach to designing<br />

training really changes<br />

behaviour in the<br />

workplace. We always<br />

get to know the client<br />

first, and ensure that the<br />

training we deliver meets<br />

their exact needs.<br />

<strong>Azimuth</strong> helps businesses develop<br />

Our consultancy helps businesses get the very best from their people by developing knowledge,<br />

skills and behaviours through training, coaching, outsourced L&D management and consultancy.<br />

OPTIMISING KNOWLEDGE, SKILLS AND BEHAVIOURS


Training Management<br />

and Consultancy<br />

We are experts at helping organisations to analyse, design and<br />

deliver training. We can deliver against bespoke requirements,<br />

manage entire L&D functions or implement systems that allow<br />

organisations to assure training for high-risk professions.<br />

Consultancy<br />

Outsourced L&D Managed Service<br />

Perfect for busy organisations with<br />

limited internal resource or those unable<br />

to justify an in-house L&D function, our<br />

managedservice enables organisations<br />

to outsource their needs, make financial<br />

savings and continue to keep their<br />

commitment to developing personnel.<br />

We can conduct training needs analysis,<br />

interrogate the results and design a<br />

training curriculum that will deliver against<br />

all of your needs while embracing your<br />

organisational culture, vision<br />

and values.<br />

From managing your training booking<br />

requests, to facilitating leadership<br />

programmes, our managed service provision<br />

takes away the stress and hassle of<br />

managing learning internally. We simply<br />

book what’s needed, as it’s needed and<br />

ensure that your people receive effective<br />

training, when they need it.<br />

At <strong>Azimuth</strong> we partner with our clients<br />

toget the very best from their people<br />

througha managed service that is tailored<br />

to the organisation’s exact requirements<br />

and may include:<br />

• Training needs analysis<br />

• Training design, procurement and delivery<br />

• Training evaluation<br />

• Management of the professional<br />

development review process<br />

• Assurance against ISO 9001 or systems<br />

approach to training processes<br />

Training Consultancy<br />

For organisations requiring professional<br />

consultancy, <strong>Azimuth</strong> offers a wealth of<br />

experience across multiple sectors. Whether<br />

you require a scoping study, analysis, design<br />

or assurance, we are experts in helping<br />

businesses form a clear picture of their<br />

training requirements and the systems<br />

needed to manage these. This is extremely<br />

useful for professions that carry substantial<br />

risk and require robust training systems that<br />

meet ISO 9001 and systems approach to<br />

training processes.<br />

Training Needs Analysis. Detailed<br />

training needs analysis is fundamental to<br />

establishing training needs against business<br />

objectives, helping your organisation to<br />

maintain a competitive advantage and safe<br />

working practices. Whether you need to<br />

establish training requirements or formally<br />

consider training gaps and associated risk,<br />

detailed training needs analysis enables<br />

you to identify these and deliver effective<br />

professional solutions.<br />

Training Needs Analysis typically includes:<br />

• Task/job analysis<br />

• Training analysis<br />

• Training gap analysis/identifying risk<br />

OPTIMISING KNOWLEDGE, SKILLS AND BEHAVIOURS


Consultancy CONTINUED<br />

Training Design. Whether working<br />

independently or in partnership with your<br />

own experts, <strong>Azimuth</strong> consultants are<br />

adept at managing and delivering the<br />

design phase of any training programme.<br />

Our consultants work closely with<br />

stakeholders in this process to ensure that<br />

the finished product is fit for purpose and<br />

meets the exact requirements that have<br />

been set.<br />

Training Development, Evaluation and<br />

Assurance. It is crucial that training<br />

content, methods and media is always<br />

fit for purpose and develops inline with<br />

changing requirements. This is why<br />

<strong>Azimuth</strong> consultants are experts in this<br />

field and can help to continually develop<br />

training, measure return on investment and<br />

mitigate training gaps and the associated<br />

risks to performance or safety.<br />

Fully Assured and Transparent Training<br />

Systems. Our consultants offer a wealth<br />

of experience working with high-risk<br />

organisations to implement and manage<br />

fully assured training systems. These<br />

systems ensure that personnel are<br />

qualified to perform the task and are<br />

fundamental when assuring stakeholders<br />

and external bodies that personnel are<br />

safe to operate and associated risk is held<br />

at acceptable levels.<br />

Victory through harmony: Creating excellence<br />

in customer service for Arsenal FC<br />

<strong>Azimuth</strong> partnered with Arsenal to help them understand their internal training needs following the annual appraisal<br />

process. As a result of the training needs analysis we were able to recommend a full programme of training to meet<br />

their needs. In addition to this comprehensive analysis, we have delivered training to over 250 Stewards and Hospitality<br />

staff creating excellence in customer service.<br />

OPTIMISING KNOWLEDGE, SKILLS AND BEHAVIOURS


Human Performance<br />

“Nil Satis Nisi Optimum.<br />

Nothing but the best is good enough<br />

<strong>Azimuth</strong> has partnered with Everton to help them create a comprehensive training<br />

programme that gets the very best from their people. One year on and Everton’s<br />

training catalogue is not only accessible to all staff, but is relevant to all staff,<br />

bringing together a bespoke package of core business skills to promote a culture of<br />

continual development within the club.<br />

Training Courses<br />

<strong>Azimuth</strong>’s training courses cover a wide range<br />

of subjects, from 90-minute sessions delivering<br />

snippets of learning to extended leadership and<br />

management programmes. Our approach is<br />

pragmatic and engaging; we challenge learners<br />

to explore how their newfound skills can benefit<br />

them, their teams and their business. We’ll help<br />

each and every learner to apply their learning,<br />

create an authentic change in their behaviour<br />

and deliver genuine return on your investment.<br />

In-House training. <strong>Azimuth</strong>’s business has been<br />

built on delivering bespoke, in-house training<br />

courses for our clients. We create training that<br />

provides the knowledge, skills and behaviours<br />

required to drive human performance further; our<br />

drive is to make each and every learner the best<br />

they can be whilst embracing the culture, vision<br />

and values of the organisation they work for.<br />

We believe the most successful peoplein<br />

the workplace have a perfect blend of<br />

knowledge, skills and behaviours that not<br />

only allow them to deliver the physical tasks<br />

that have been set but also the intrapersonal<br />

and interpersonal skills they need to really<br />

excel in business. We find this approach to<br />

training design and delivery is the best way to<br />

develop individuals and teams, creating a real<br />

and lasting change in performance.<br />

The subjects below are a broad (but not<br />

exhaustive) example of what <strong>Azimuth</strong><br />

can deliver:<br />

Manage Myself (Intrapersonal Skills)<br />

• Assertiveness<br />

• Emotional intelligence<br />

• Stress and pressure management<br />

• Time management<br />

• Resilience<br />

• Creative and innovative problem solving<br />

Manage and Engage with Others<br />

(Interpersonal Skills)<br />

• Coaching for results<br />

• Effective communication skills<br />

• Negotiation skills<br />

• Persuasion and influence skills<br />

• Management and leadership<br />

• Presentation skills<br />

• Conflict resolution<br />

• Customer service excellence<br />

• Effective sales skills<br />

• Managing remote and virtual teams<br />

• Mental health awareness<br />

• Performance management<br />

• Team development<br />

Managing the Business<br />

(Specialist Business Skills)<br />

• Commercial awareness<br />

• Change management<br />

• Finance for non-finance managers<br />

• Project management<br />

• Strategic training needs analysis<br />

• HR management<br />

• L&D management<br />

• Recruitment<br />

OPTIMISING KNOWLEDGE, SKILLS AND BEHAVIOURS


Human Performance<br />

CONTINUED<br />

Learning<br />

shouldn’t<br />

be heavy<br />

Lite bites are our 90 mins,<br />

no fuss sessions. They’re<br />

ideal for those short on<br />

time, allowing 4 subjects<br />

to be delivered in one fast<br />

paced and enjoyable day.<br />

Lite Sessions<br />

Lite Bites are 90 minute sessions that provide<br />

a brief, thought-provoking introduction to a<br />

subject. Interactive and informal, they are great<br />

for providing a quick snapshot of the most<br />

useful information and enable participants to<br />

employ quick wins back in the workplace.<br />

Session titles in our portfolio are:<br />

• Commercial awareness<br />

• Creativity and innovation<br />

• Customer service<br />

• Effective communication skills<br />

• Increasing sales effectiveness<br />

• Managing meetings<br />

• Managing remotely<br />

• Negotiation skills<br />

• Personal impact<br />

• Persuasion and influencing<br />

• Presentation skills<br />

• Pressure and stress management<br />

• Time management<br />

Public Courses<br />

Public or open enrolment courses give<br />

you the flexibility to train small numbers<br />

of personal in a cost effective manner.<br />

Each course is typically open to a maximum<br />

of 15 participants meaning that your<br />

people get the focus they require to really<br />

make a change in their performance. The<br />

courses bring individuals together from<br />

a wide range of organisations, helping to<br />

build networks and share best practice or<br />

experience. <strong>Azimuth</strong> has a calendar of<br />

public courses that runs throughout the<br />

year; these are published with at least<br />

three months’ notice, helping you to<br />

plan effectively.<br />

High-performance and<br />

Executive Coaching<br />

<strong>Azimuth</strong>’s coaches are a mixture of<br />

occupational psychologists, ex-military<br />

personnel and professional sportspeople, all<br />

have real expertise in helping you achieve your<br />

true potential and perform at the highest level.<br />

“AON. Developing first<br />

class individual and<br />

team performance<br />

<strong>Azimuth</strong> has worked with AON for over<br />

2 years, creating a trusted partnership<br />

that delivers training against their exact<br />

requirements. Over this time we have<br />

helped AON to improve the impact of<br />

their client management teams, improve<br />

resilience within their legal team and deliver<br />

bespoke induction programmes for the<br />

apprentice and graduate population.<br />

OPTIMISING KNOWLEDGE, SKILLS AND BEHAVIOURS


Contact us<br />

Telephone:<br />

+44 (0) 1295 675 300<br />

If you prefer, you can email us:<br />

enquiries@azimuth.eu.com<br />

Or feel free to contact either<br />

of our Directors:<br />

Paddy Thompson:<br />

pthompson@azimuth.eu.com<br />

Mark Radbourne:<br />

mradbourne@azimuth.eu.com<br />

Our team, working together for your success<br />

Our management team and consultants are amongst the best in the business, with<br />

genuine global experience across multiple sectors; all have corporate experience with<br />

a commercial focus and a solid academic underpinning.<br />

They range from world renowned lecturers, best-selling authors and managing<br />

directors, with experience from the top ten investment banks, prestigious automotive<br />

manufacturers, international universities, the UK’s leading business schools, global<br />

technology companies, television broadcasting, premium retailers, public sector<br />

and government.<br />

We would welcome the opportunity to discuss your needs in more detail and to see how<br />

our experience can translate into a professional and effective product for you. To find<br />

out what we can do for you, or if you’d like to know more about the work that we’ve<br />

done and with whom, contact us.

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