Kilmainham

Speakers
Michael Brophy is a former Senior Investigator with the Office of the Ombudsman.
In that capacity he had functional responsibility for the examination and
investigation of all complaints received by the Ombudsman about the public
health service. In the course of this work he qualified as a Barrister.
Michael currently conducts complaint investigations and reviews, on an
independent basis, under the statutory complaints process for the public health
service introduced in the Health Act 2004.
Michael Brophy
Patient
Representative
Michael serves as a lay member of the Fitness to Practice Committees with the
Medical Council and an Bord Altranais (Nursing Regulatory Board). He has acted as
a lay observer with the National Board of the College of Emergency Medicine in
Ireland and a representative of the public interest with the Irish College of
General Practitioners (ICGP). He is currently acting as Chairperson of the HSE
National Patient and Service User Forum.
Michael is a member of Hearts in Healthcare, a network of individuals who are
committed to the re-humanisation of healthcare on a worldwide basis. In his work
in this area he has designed and facilitated educational interventions centred on
the value of compassion for healthcare staff in a variety of settings throughout
Ireland.
Nick was the co-founder of IFIC in October 2011 and became its first Chief
Executive Officer in March 2013. Nick is also the Editor-in-Chief of IFIC’s openaccess
and impact rated scientific periodical the International Journal of
Integrated Care.
Dr. Nick Goodwin
CEO, IFIC
(International
Foundation for
Integrated Care)
Nick holds a range of research, educational and consultation roles worldwide.
These international commitments include several European R&D projects such as
the EU FP7 Project INTEGRATE, the Horizon 2020 project SUSTAIN and the ICT-PSP
projects SMARTCARE, BEYOND SILOS, and CAREWELL. Nick is an active member of
the European Innovation Partnership on Active and Healthy Ageing B3 Action
Group on Integrated Care.
Nick has also been working with the World Health Organisation to support the
development of its Global Strategy on People-Centred Integrated Health Services
and is on the Expert Advisory Team to WHO Regional Office for Europe’s
Framework for Action Towards Coordinated/Integrated Health Services Delivery
(CIHSD) leading work related to change management and adoption of integrated
care in policy and practice.
Nick has also worked as an international consultant to the Agency for Integrated
Care, Singapore; the Pan American Health Organisation, Washington; the WHO’s
Western Pacific Regional Office; and to NHS England’s Better Care Fund Support
Programme.