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Christmas staff magazine

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YOU’RE FAB!<br />

Annie was blown away by the pledges we received<br />

on fab change day. She said:<br />

“In our trust we embody continuous improvement and we're<br />

extremely proud of the culture we have created, empowering<br />

every member of <strong>staff</strong> to suggest improvements and make a<br />

difference to patient care.<br />

“It is encouraging that the emphasis the organisation has made<br />

to improve <strong>staff</strong> and patient experience is reflected in the pledges<br />

we received. For example 12% were to make a warm and friendly<br />

environment, 16% to support colleagues and 14% to support<br />

patients. It’s incredible that despite being busy and working under<br />

pressure, especially coming up to winter, ‘being positive’ was a<br />

popular pledge theme with a ‘can do’ Northumbria culture.“<br />

Annie Laverty,<br />

director of patient<br />

experience<br />

Here are a few pledges that stood out for Annie...<br />

Alison Appleby<br />

Becky Clark<br />

Sarah Lindman<br />

Make a<br />

difference on<br />

returning to<br />

nursing<br />

Volunteer as often as<br />

I can, do arts and<br />

crafts with the patients<br />

to brighten their day<br />

Be a fab ambassador and<br />

encourage my colleagues and<br />

others to tell me about the<br />

great work they are doing and<br />

use social media to share our<br />

work here<br />

FAB CHANGE DAY 2016<br />

Hundreds of members of <strong>staff</strong> have vowed to make a ‘fab’ difference to patient care as part<br />

of a national day of action. For NHS Change Day - dubbed #FabChangeDay - on Wednesday<br />

19 October, our colleagues pledged their support and committed to make one positive<br />

change in the work place and, most importantly, to turn ideas into action.<br />

This is really interesting,<br />

I am keen to find out how<br />

it was for Alison when she<br />

returned to work.<br />

Gill<br />

Be cost cutting champion.<br />

Reduce waste, be<br />

mindful of the cost of<br />

equipment, i.e. reduce<br />

use of disposable finger<br />

probe monitoring<br />

It's brilliant that Gill is<br />

conscious of this, cost<br />

improvement and waste solutions<br />

are something we can all think<br />

about. What ca we do better and<br />

can something be done in a more<br />

cost effective way with no negative<br />

impact on patient care?<br />

I've been overwhelmed by<br />

the kindness of our <strong>staff</strong> in<br />

their pledges. I love Becky's<br />

willingness to brighten the day<br />

of her patients.<br />

Robina Walton<br />

Continue to be passionate<br />

about cleanliness of the<br />

ward. Our legacy to Rachel<br />

Watson and her work in<br />

infection control<br />

Rachel was a much loved<br />

member of <strong>staff</strong> who passed<br />

away recently so it is heartwarming<br />

to see a pledge to ensure<br />

the ward environment is the<br />

cleanest it can be.<br />

One in five members of <strong>staff</strong><br />

pledged to support and celebrate<br />

their colleagues' great work.<br />

Sarah’s pledge reflects that<br />

commitment and use of social<br />

media is a great tool to share<br />

success, encourage ideas and<br />

promote good work.<br />

Top pledge themes:<br />

1. Supporting <strong>staff</strong><br />

2. Supporting patients<br />

3. Creating a warm<br />

friendly environment<br />

4. Staff fitness and<br />

wellbeing<br />

5. Being positive<br />

17

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