Christmas staff magazine
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YOU’RE FAB!<br />
Annie was blown away by the pledges we received<br />
on fab change day. She said:<br />
“In our trust we embody continuous improvement and we're<br />
extremely proud of the culture we have created, empowering<br />
every member of <strong>staff</strong> to suggest improvements and make a<br />
difference to patient care.<br />
“It is encouraging that the emphasis the organisation has made<br />
to improve <strong>staff</strong> and patient experience is reflected in the pledges<br />
we received. For example 12% were to make a warm and friendly<br />
environment, 16% to support colleagues and 14% to support<br />
patients. It’s incredible that despite being busy and working under<br />
pressure, especially coming up to winter, ‘being positive’ was a<br />
popular pledge theme with a ‘can do’ Northumbria culture.“<br />
Annie Laverty,<br />
director of patient<br />
experience<br />
Here are a few pledges that stood out for Annie...<br />
Alison Appleby<br />
Becky Clark<br />
Sarah Lindman<br />
Make a<br />
difference on<br />
returning to<br />
nursing<br />
Volunteer as often as<br />
I can, do arts and<br />
crafts with the patients<br />
to brighten their day<br />
Be a fab ambassador and<br />
encourage my colleagues and<br />
others to tell me about the<br />
great work they are doing and<br />
use social media to share our<br />
work here<br />
FAB CHANGE DAY 2016<br />
Hundreds of members of <strong>staff</strong> have vowed to make a ‘fab’ difference to patient care as part<br />
of a national day of action. For NHS Change Day - dubbed #FabChangeDay - on Wednesday<br />
19 October, our colleagues pledged their support and committed to make one positive<br />
change in the work place and, most importantly, to turn ideas into action.<br />
This is really interesting,<br />
I am keen to find out how<br />
it was for Alison when she<br />
returned to work.<br />
Gill<br />
Be cost cutting champion.<br />
Reduce waste, be<br />
mindful of the cost of<br />
equipment, i.e. reduce<br />
use of disposable finger<br />
probe monitoring<br />
It's brilliant that Gill is<br />
conscious of this, cost<br />
improvement and waste solutions<br />
are something we can all think<br />
about. What ca we do better and<br />
can something be done in a more<br />
cost effective way with no negative<br />
impact on patient care?<br />
I've been overwhelmed by<br />
the kindness of our <strong>staff</strong> in<br />
their pledges. I love Becky's<br />
willingness to brighten the day<br />
of her patients.<br />
Robina Walton<br />
Continue to be passionate<br />
about cleanliness of the<br />
ward. Our legacy to Rachel<br />
Watson and her work in<br />
infection control<br />
Rachel was a much loved<br />
member of <strong>staff</strong> who passed<br />
away recently so it is heartwarming<br />
to see a pledge to ensure<br />
the ward environment is the<br />
cleanest it can be.<br />
One in five members of <strong>staff</strong><br />
pledged to support and celebrate<br />
their colleagues' great work.<br />
Sarah’s pledge reflects that<br />
commitment and use of social<br />
media is a great tool to share<br />
success, encourage ideas and<br />
promote good work.<br />
Top pledge themes:<br />
1. Supporting <strong>staff</strong><br />
2. Supporting patients<br />
3. Creating a warm<br />
friendly environment<br />
4. Staff fitness and<br />
wellbeing<br />
5. Being positive<br />
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