Google Street View Trusted

Thank you for choosing a
Street View tour
Your Photography Appointment
Your Appointment is on the agreed date in the morning or afternoon as agreed (times are not specific but if you
do need a rough time of arrival please speak to the office team on the day of your photoshoot when we can help
best).
Your Google Street View Trusted photographer will ask for yourself/ your appointed contact upon arrival - just
to let you know we are on site, go through your requirements and check that you have everything in place for
the photo shoot. The tour should show off your unique features, so think about what makes your business
special? What are the reasons customers come to your business?
The Google Street View Trusted Photographer will be on site anything from 30 minutes to 2 hours depending
on the size and complexity of your photoshoot.
The Google Street View Virtual Tour
The Google Street View virtual tour can be performed either with customers and staff in or not (for privacy
reasons if people are present we do have to blur their faces and also the registration plates of any vehicles in/
outside the premises that may be captured).
Should you wish it, we can also blur out any security equipment (locks/ cameras etc.) or anything else at your
request. Please make sure the paperwork, with the photographer, has this information on.
Please have any restaurant dishes or other products/ services set up ready for when we visit if you would like
to show them off within your tour or on the point of interest images (if you have subscribed to those).
Your Google Street View virtual tour can be staged to provide puzzle’s, QR Code links, objects, images and other
creative gimmicks within it making it more interactive for the person viewing it online, again this should be set up
in time for our visit so the photographer can complete their work in the allocated time.
The Google Street View virtual tour starts outside (so we can link it to Google’s Street View, where possible) –
approx. 10 feet from the front door, from outside we come through the front door walking through and capturing
viewpoints at 4-15 foot intervals to provide the virtual walk-through of your business.
Please be aware these shoots show everything in the customer areas of your business, from floor to ceiling.
The Google Street View Trusted Photographer may also have some paperwork which you will need to
complete prior to us being able to set the tour live.
I’ve Ordered the Point of Interest Package
Once the Google Street View virtual tour is complete we may take some still imagery to sit on Google with your
Google Street View virtual tour. There is a bit of a format to follow here but some of the images (around 10) may
be chosen at your discretion so think about what you would like us to photograph.
To build up your profile we would normally take photos of:

a. The outside showing the full frontage of the business.
b. The inside from the front of the business (just inside the door)
c. The inside from the rear of the business (facing toward the door)
d. Something with the business details on (ie a business card/ flyer etc.)
e. The company logo/ signage (close up shot)
We will also take pictures in all other internal areas of your business so there is a stills gallery of the business
interior as well as the Google Street View virtual tour. POI images are fast paced, if you are looking for high end
photography of a commercial/ magazine standard then please contact the office for a booking and pricing.
After The Photoshoot
Upon completion the work is returned to our offices either electronically via FTP or in person by one of our local
team.
The images are checked through and then we upload the finished work onto Google to tie in with your Google
My Business Page. The tour is made up of still images (not a video) which are ‘stitched’ together to create a
virtual tour over the next 5 days, this is then sent on to Google for moderation (a further 5-10 days checking all
faces/ registration numbers are blurred and the tour is stitched properly/ connected to Google Street View etc).
Soon after the Google Street View virtual tour has gone live we will be in touch to let you know it is all ready and
provide you with the links to view etc. but please bear in mind we deal with a high volume of businesses so if
you do wonder where your Google Street View virtual tour is or would like your POI images sent over then please
contact our offices.
What is a Google Street View virtual tour?
Google Street View virtual tour is a high-quality 360-degree interactive virtual tour of your business using
Google Street View technology. By participating in Google Street View Trusted, you:
• Enhance your content on Google with beautiful 360-degree panoramic images.
• Engage with customers who can now walk-through and experience your business with the
familiar Google Street View navigation.
• Influence customer decision making during the search and discovery process by inviting
customers into your business online.
Where does the Google Street View virtual tour appear?
The imagery can be live on Google within 2-6 weeks after a photographer comes on-site to do the
photoshoot. Images appear on:

Google Search
Google Maps
Google+
Google Maps for Mobile (Android & iOS)
Can I display these images on my own website?
You can embed the Business Photos Imagery on your own website by:
Simply pasting an HTML code provided to you into your website
Creating a customized experience and embedding onto your site through the Maps API.
Can I add the Google Street View virtual tour to my Facebook page?
Yes, we provide a simple how to guide to enable you to do this, but don’t worry if it’s too complicated or you don’t
have time we can also help with this as part of our GMB Page Management package.
A Guide on how to embed into Facebook and your website will be provided upon request.

How does the Street View Trusted program work?
Google Street View Trusted Agencies are certified by Google to provide quality tours using Google
standardised methods. Businesses engage directly with Trusted Agencies and not Google.
Support available from Google
Please contact the number on this page should you have a query about how your Google Business Listing
features:
http://support.google.com/places/?rd=1#topic=1656739&contact=1&ts=3138233
Your Google Street View virtual tour will help your listing stand out on Google visually, it will not alter the
position of your business in search.
The terms your ‘knowledge graph’ comes up under on the search engine results page are outside of our
control, however we may be able to give you some pointers to improve this when we visit or if you contact
either ourselves or Google directly.
Poor, malicious and/or negative reviews from competitors etc are not something we have influence over but
they can be dealt with by the team at Google see:
http://support.google.com/places/?rd=1#topic=1656739&contact=1&ts=3138233
Booking Cancellation
If you wish to move or postpone your appointment, please do so giving us as much notice as possible (at the
very latest 72 hours before the shoot takes place). You can do this by phone on 0115 9728737 or email
through gbp@trustedphotography.co.uk. As we book out photographers we reserve the right to charge a flat fee
of £100.00 for a late cancellation/postponement.
Thank you for your business once again and we hope you are pleased with the results.